Independent Parliamentary Standards Authority

Debate between Ann Clwyd and Lord Beamish

Thursday 2nd December 2010 Commons Chamber

[Ann Clwyd (Cynon Valley) (Lab)]

I congratulate the hon. Member for Windsor (Adam Afriyie) on his excellent speech and on the way in which he introduced the debate. I hope that he continues throughout his life in Parliament to feel as much affection for all hon. Members as he expressed today, although I doubt that that will continue as time goes on. However, I appreciated the opening words of his speech.

I had my whinge last time round when we had the first debate in Westminster Hall. I also got very angry, and I still feel angry that, because of the activities of a few Members in the past, we have all been smeared. We continue to be smeared by the belief that we are all crooks, and after 26 years in Parliament I resent that immensely. We all found during the general election campaign that whether we had done something or not, we were all considered to be crooks. Someone came up to me during the campaign and shouted, “Thief!” If I had been a man, I would have run after him and punched him in the face, because I feel about this so strongly. I am not a thief and I have never been a thief. I object to Members being considered as thieves, because the vast majority of people in this place are nothing of the sort, and it is not right that we have been smeared by the activities of a few.

A member of my staff uses the online expenses system to fill in the forms on my behalf. I had not thought of the idea of one of my colleagues, who told IPSA that his finger was in plaster and he was unlikely to be taking it out of plaster, which meant that IPSA officials had to go to his office to fill in expense claims on his behalf. I wanted to look at the problems as dispassionately as possible, so I asked my member of staff about his experiences and to outline the difficulties he had encountered. He said:

“Although after the MPs expenses fiasco there was a genuine desire to create a new and more transparent system to pay Members’ expenses, I do not think the system put in place by IPSA is the best alternative”—

he was also aware of the previous system. He continued:

“The new system is in no way more transparent than the system it replaced, the main difference is that rather than submit paper claims Members must now submit them online. It seems as though rather than looking for a simple solution”—

several colleagues have suggested such a solution today—

“(such as daily allowances or issuing credit cards to Members for their expenses) an expensive all consuming bureaucratic monster has been created.”

Several issues have arisen after six months of the new system. Inevitably, Members allow their staff to fill out and submit claims forms on their behalf. The previous system did not allow anyone except the Member to sign the forms before they were submitted, but the new system places a lot of trust in the hands of a non-elected proxy. The way in which the travel card statement is sent to the proxy’s IPSA account, not to Members, is very time consuming and confusing. The Member travel card has the potential to simplify the way in which Members claim, but the way in which it operates only adds to the problems of the online system.

[Mr Kevan Jones (North Durham) (Lab)]

Does my right hon. Friend also recognise that the new travel card system is far more complicated than the old system? Under the old system, we had a statement once a month that we had to go through to check that the information was correct. We then ticked it and signed it ourselves before sending it back. Under the present system, we have to provide the information in paper form and then put it back online, as well as sending in the individual rail tickets. Frankly, that is complete nonsense.

[Ann Clwyd]

I thank my hon. Friend. That is a very good point.

During the first few months of the new system’s operation, Members faced huge delays in getting any claims reimbursed. They accumulated large amounts of debt at the beginning of a new Parliament, and a great deal of time and manpower has been spent trying to balance the books ever since. This unnecessarily takes time away from other parliamentary duties, as has been pointed out. During the past six months, IPSA has twice lost or not received the receipts we have sent in the post. IPSA is adamant that all claims must be accompanied by original receipts, but no contingency plan has been put in place to deal with lost receipts. The old system allowed Members to send in photocopies of receipts, while we filed the originals for our own records. Members are now at risk if they do not take photocopies of all receipts before sending them to IPSA.

Communicating with or contacting IPSA is not easy. There is only one general phone number and e-mail address for Members to contact. We have all been put on hold for more than 45 minutes while waiting to discuss issues with IPSA staff and, due to a lack of replies, we have all but given up trying to contact IPSA via e-mail.

I am sure that there would have been many more Members here today if they were not still fearful of the press. We all know that whatever we say here today will be picked up and used in one way or another. Some Members who would have liked to be here to make similar points to the ones we are making are not here because of a certain amount of fear. It is ridiculous that elected Members of Parliament, who often have to stand up for their constituents, find it difficult to stand up for themselves.

Independent Parliamentary Standards Authority

Debate between Ann Clwyd and Lord Beamish

Wednesday 16th June 2010 Westminster Hall

[Ann Clwyd]

I agree; and, by the way, I want to say to the press that we are not whingeing MPs. I object to that title. We are raising matters that it is legitimate to raise because they affect our performance as Members of Parliament. If anyone describes me as a whingeing MP again—and I do not know if any members of the press are responsible for such expressions—I ask them please to come and see me.

Andrew McDonald said in a letter to me dated 9 June that IPSA had met almost 600 MPs face to face at the induction sessions. I must have been at a different induction session, because the person dealing with my induction was a civil servant from the Department for Work and Pensions who is not even a member of IPSA. Where were the people who should have met me face to face? Were they the people who smiled and nodded at me on the way into the induction session? Will they please introduce themselves next time as members of IPSA, so that I can acknowledge them? It has been impossible, as we have already heard, to talk to somebody responsible at IPSA. Instead, we are asked to submit things in writing, which is time-consuming.

IPSA is hosting training sessions around the country for MPs’ staff. Again, I object that there is not one training session in Wales, so my member of staff is expected to travel to Bristol for it. That cannot be right.

[Mr Kevan Jones]

Does my right hon. Friend agree that the problem with the so-called induction system or briefing session was the fact that it was designed only to show us how to use an incompetent computer system? First, if we raised any questions, staff could not answer; secondly, the default position with IPSA seems to be, “Put it in an e-mail.” My right hon. Friend may have experienced the fact that even if we send e-mails, we get no replies.

[Ann Clwyd]

My hon. Friend is absolutely right. The comments made by other Members show that we have all shared these experiences. Indeed, I can hardly sit down now in the Tea Room without somebody talking to me about IPSA. Of course they do, because it takes up such a great amount of our time, but it should not be taking up our time in that way. The organisation cannot even get our salaries right; it says that that is an administrative error, but with all the staff or accountants that it has working for it, how on earth can it make an administrative error? I suggest that it is totally incompetent if it cannot get the simple matter of our salaries right.