British Sign Language

Angela Richardson Excerpts

Tuesday 17th October 2023 Westminster Hall

[Angela Richardson (Guildford) (Con)]

It is a pleasure to serve under your chairship, Ms McVey. It is also a pleasure to follow the hon. Member for Strangford (Jim Shannon). I think this might be the first time that I have followed him in a debate in the four years that I have been in Parliament, but it is always a pleasure to be in a debate with him and listen to what he says.

I thank my right hon. Friend the Member for Norwich North (Chloe Smith) for her excellent speech, for all the work that she has done to support the deaf community over many years and for the important questions that she laid out for our hon. Friend the Minister. It would be good to hear some answers today. I will not repeat those questions, but they are very important.

I welcome the first British Sign Language report and its findings following Royal Assent of the British Sign Language Act 2022. The annex to the report shows all the BSL activity done by each Department, which is important.

Quite rightly, British Sign Language is recognised as a language of the United Kingdom. According to the report, the UK is home to 12 million people who are either deaf or hard of hearing. We can consider it a great success that BSL users have been recognised and represented in this House. As that figure rises to 14.2 million by 2035, it is essential that we support BSL users and encourage the use of BSL so that the figure of 151,000 users can continue to increase.

The report states that the Government’s communications could be improved when they are engaging with BSL users, especially on the policy changes that have been made and the financial support packages that the Treasury is putting in place. On that note, there is probably more that needs to be done in terms of how financial support is allocated at local authority level. It seems from my conversations that there is a bit of a postcode lottery and that support is not rolled out equally across the country. Some who are deaf or hard of hearing are not able to access the same financial support as others.

Although we must focus on the improvements that we can make, I must commend the Department for Work and Pensions on the work it is doing, such as its BSL-specific YouTube channel and the 26 videos that it has already produced in BSL. I encourage the Government to continue delivering on their promises to the deaf and hard of hearing community by publishing a BSL report every year for at least the next five years. Making Government more accessible is important, so I commend the work put into producing improvement plans for each Department, issuing internal guidance to civil servants, covering best practice and things to consider when planning communication for BSL users, and providing advice on how to procure BSL translation or interpretation. That is a vital way in which those who are deaf or hard of hearing will feel they are supported by the Government. As work continues to tackle accessibility issues, a key device will be consultation of the BSL advisory board.

At the weekend Guildford hosted the wonderful BSL Fest. People came from the local area and from far away. Members of the deaf community and the deafblind community came together to celebrate British Sign Language. I was pleased to receive one-to-one sign language training from Kathleen from Dot Sign Language and I had the pleasure of giving a speech at the festival, the first sentences of which were entirely in sign language. It is a daunting prospect for anyone to learn something new and different, but I encourage all of my colleagues to see whether they can engage and have a few British Sign Language lessons from experienced professionals. The reception from the deaf community—how they felt being addressed by not just a Member of Parliament but the mayor and the lead councillor for the community in sign language before we gave our speeches—was heartwarming to see.

We have come a long way since the introduction of the Act. However, I am sure we agree that we must not rest on our laurels. There is much progress to be made. I hope that my constituents in Guildford and those who are deaf and hard of hearing will continue to see the benefits of our support.

--- Later in debate ---

[Tom Pursglove]

I am of course very happy to consider suggestions as to how we can try to provide greater transparency around this performance and better itemise the output that Departments are making around communications, because I genuinely want this process to be a success. Getting it right is an important barometer of the inclusion agenda. Anything we can do to give people confidence that we are getting this right can only be a good thing, and I am willing to explore anything that aids transparency, so I will gladly take away the hon. Lady’s suggestion in the spirit with which it was made.

I return to the four commitments. Thirdly, building on these ongoing discussions, the Secretary of State for Work and Pensions will ask each ministerial Department to produce a five-year BSL plan, setting out how it plans to improve its use of BSL. These plans will be included in the next published BSL report.

Fourthly, the Government Communication Service has published internal guidance for Departments that covers how to plan and deliver British Sign Language content where it is needed, to meet the needs of deaf BSL users. It has been written with the help of professionals and those with lived experience of British Sign Language.

In addition to those measures, I am pleased to confirm that officials will be working with the BSL Advisory Board to formulate the guidance specified in section 3 of the 2022 Act. That section places a duty on the Secretary of State for Work and Pensions to issue guidance promoting the facilitation and use of BSL. It is important to recognise both that all members of the advisory board have lived experience of BSL, and that we went through a thorough and proper process in making appointments to the board. Their work will include advice for relevant Departments on best practice to support BSL users in accordance with the Equality Act 2010, the public sector equality duty and the British Sign Language Act 2022. It will also contain broader advice on best practice for communicating with BSL users, including case studies to illustrate the value of providing BSL interpretation in communications with the public both in our central communications and in frontline services.

During the debates on the British Sign Language Act 2022, we heard Members recount the everyday experiences of their constituents in accessing public services. Again, let me be clear that it is not good enough to ask the hearing child of a deaf parent to relay an intimate health diagnosis or to deal with financial issues on behalf of their family. There should be a professional BSL interpreter in those circumstances to ensure dignity and respect to the deaf adult and their family members.

[Angela Richardson]

On the incredibly important point the Minister is making, although this issue is not necessarily for his Department, people fleeing domestic abuse need very specialist support, and often the person who would act as interpreter is the person perpetrating the abuse. There are instances where Departments need to step up the support for the interpretation needs of those fleeing domestic abuse.

[Tom Pursglove]

My hon. Friend raises a point that all of us will want to give due care, attention and thought to. We all want to ensure that the very best support is available for victims of domestic abuse to ensure they get the care and support they need, and that such matters are handled with the utmost sensitivity. The right support must be in place to allow them to be cared for and supported, and to have the recovery that we all want them to. If my hon. Friend provides me with more detail about whether there is a specific underpinning to that question, it is something I would be willing to ask the ministerial disability champion in the Home Office and the Ministry of Justice to look into. That would mean they are aware of those experiences as part of their policy development when taking that important agenda forward.