(1 week, 2 days ago)
Commons Chamber
Andy MacNae
I think this connects to the issue of personalised care. When it comes to bereavement support, it is the care and support that works for that individual. I will talk later about personalised care plans and personalised support plans during bereavement, but it is about reflecting on what the individual needs, not what the system says someone needs.
Dr Peter Prinsley (Bury St Edmunds and Stowmarket) (Lab)
My hon. Friend is making a very powerful speech. Does he agree that charitable organisations such as Sands—we have Suffolk Sands in my constituency and today the red pillar boxes throughout Bury St Edmunds are covered in crocheted hats that have come from Sands—and the peer group support they are able to make available is absolutely crucial to supporting families who have lost babies? There can be few families in the land who are not affected.
Andy MacNae
I join my hon. Friend in paying tribute to Sands—indeed, we are joined today by staff from Sands in the Gallery. There are so many charities, such as Tommy’s and others, that are vital. It is a fact that so many parents rely on voluntary services and voluntary support to get through what is one of the most difficult times in their lives. Those charities are indispensable, but at the same time they are often plugging gaps that exist in the system that maybe should be providing that support.
The third point I want to focus on is on the question about personalised family-centred care. Every pregnancy and every family is different. Good care depends on seeing the person in front of you, listening carefully, and understanding their history, circumstances, concerns and individual risks. Too many families have described being dismissed or treated as a category rather than as a person. A safe service cannot be one in which parents are not heard. Nor can it be called safe if assumptions about ethnicity or background influence the care someone receives.