Oral Answers to Questions

Debate between Andrew Western and Amanda Hack

Monday 29th June 2026 Commons Chamber

[Amanda Hack (North West Leicestershire) (Lab)]

Safeguarding has been a key focus of the Work and Pensions Committee, so I was shocked to hear that my constituent Barbara Skedd received a letter to her executors, incorrectly notifying them of her death. This resulted in Barbara’s benefits being stopped, including the personal independence payment and all her pensions. My team have been working hard to get those reinstated. Can the Secretary of State outline what steps he is taking to ensure that those kinds of errors are minimised, and that the appropriate package of support is put in place so that when errors do occur, they are dealt with quickly?

[Andrew Western]

I thank my hon. Friend for raising what is an incredibly important case to highlight. I appreciate that it will have been a deeply distressing experience for her constituent and I apologise for that. I can confirm that all payments, thanks in part to my hon. Friend’s ministrations, have now been fully restored and any arrears owed have been issued. Given the seriousness of the investigation, the case remains under active consideration so that we can look into the circumstances that allowed it to arise and ensure that nothing like it happens again.