Energy Tariffs Debate

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Energy Tariffs

Andrew Percy Excerpts
Thursday 18th October 2012

(12 years, 1 month ago)

Commons Chamber
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John Hayes Portrait Mr Hayes
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The hon. Lady is right—as she so often is, by the way—to suggest that we need a robust relationship with the energy companies. Of course they are partners in this process, but none the less we will take the necessary steps to ensure that the people get the best possible deal, for we are the people’s party and the people’s Government.

Andrew Percy Portrait Andrew Percy (Brigg and Goole) (Con)
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Having just experienced the horrors of trying to switch tariffs myself, I know that a lot more work still needs to be done to make it much easier. I commend North Lincolnshire council, which is looking at having its front-line staff in the Link centres trained to advise people on how to switch, but what we really need is for the energy companies to take that on board and offer the training that is necessary.

John Hayes Portrait Mr Hayes
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That is an excellent point. I will happily engage with my hon. Friend and his local district council. He is right: clarity and explicability are important, and I do not think that they have always been as good as they might have been in the past.