Oral Answers to Questions

Debate between Andrew Jones and Vicky Ford

Tuesday 26th April 2022 Commons Chamber

[Vicky Ford]

That fire was devastating. The UK is leading diplomatic and development response efforts on the ground, which include chairing an international co-ordination group that has visited the site and is assessing potential response options. This week our ambassador met the President of Somaliland, senior Cabinet members, the mayor of Hargeisa and the fire service commander to help shape our response. We are leading the international community, but also working with the locals on the ground.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

The Taliban’s decision to suspend secondary school classes for girls in Afghanistan was deeply disappointing. Can the Minister confirm that the Government are working with our international allies in continuing to pressurise the Taliban to allow equal access to all levels of education?

Oral Answers to Questions

Debate between Andrew Jones and Vicky Ford

Tuesday 8th March 2022 Commons Chamber

[Vicky Ford]

Again, I point to the important statement that the Foreign Secretary made yesterday. It is vital that we continue to strengthen our economic and defence relationship with India. However, the constituency case of Jagtar Singh Johal that the hon. Gentleman mentions was raised by the Foreign Secretary recently with her counterparts in India.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

7. What recent discussions she has had with her G7 counterparts on strengthening European security.

Tonga: Volcano Eruption and Tsunami

Debate between Andrew Jones and Vicky Ford

Monday 24th January 2022 Commons Chamber

[Vicky Ford]

We should be praising our Royal Navy for its very swift action. It is remarkable that HMS Spey is due to arrive the day after tomorrow. We should be deeply grateful to members of the Royal Navy for all they do to support people in trouble around the globe.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

Tonga is a long-standing friend and partner to the UK, not least through its membership of the Commonwealth, and the UK has a long and proud tradition in respect of disaster relief. Will my hon. Friend confirm that those involved in the delivery of relief, including our excellent Royal Navy, are working to deliver it as quickly as possible?

[Vicky Ford]

My hon. Friend asks a good question. We are endeavouring not only to deliver relief as quickly as possible but to deliver the supplies that the Tongans themselves have identified that they need. That is what will happen with the first pallets, which are due to arrive the day after tomorrow, and then with HMS Spey when she arrives.

Delay Repay: Great Eastern Main Line

Debate between Andrew Jones and Vicky Ford

Wednesday 30th January 2019 Commons Chamber

[Andrew Jones]

It would be very challenging to introduce that extra condition to the compensation structures. We must try to ensure that there are enough seats, but it is hard to guarantee that everyone will have a seat on every occasion. The right to a seat is not actually included in the ticket—the ticket entitles the passenger to ride and to complete the journey, but not to have a seat—although of course we want passengers to have comfortable seats, along with access to wi-fi, power sockets and so forth. I am aware of the issue that my hon. Friend has raised, and I will certainly give it further consideration.

We introduced Delay Repay 15 in Britain’s largest rail franchise, Govia Thameslink, on 11 December 2016, and it was introduced in c2c in February 2018. It is also part of the new South Western and West Midlands franchises, and was introduced most recently in the Northern franchise, last December. It will be a contractual requirement for all other Department for Transport franchises when contracts come up for renewal, so it will become a regular feature of what our rail service looks like up and down the country.

Greater Anglia currently offers Delay Repay 30. We have been actively engaged with the company to secure an affordable and value-for-money scheme for the Delay Repay 15 launch, and the process of agreeing on commercial terms is at an advanced stage. We are not quite there yet, but I can tell Members that I am confident of being able to bring them some news within weeks. I will, of course, ensure that I keep everyone informed of our progress. The Department is doing significant work in liaising with Greater Anglia. The delays in introducing the scheme in franchises are due to the complications involved in changing the nature of the contractual arrangements, and that is the only reason for the delay in this instance.

[Vicky Ford]

I thank my hon. Friend for telling us that he hopes we will be able to hear more news about Delay Repay within weeks. We have talked a great deal about the complaints that are received, and I receive many, but when we do positive things for our commuters, they really appreciate it. On 2 January I received this little message from one of the younger commuters in my constituency:

“I just got my millennial railcard and will be saving…£1,000 this year! All thanks to a Conservative Government!”

The introduction of this compensation scheme will be greatly appreciated.

[Andrew Jones]

As ever, my hon. Friend has made a very wise point. On 2 January, the industry introduced the millenial railcard for those aged up to 30, as well as a railcard for 16 and 17-year-olds. Everyone up to the age of 30 now has access to discounted fares via a railcard. We want to ensure that more people have access to our railway.

There have been a few questions about how the rail operating companies handle compensation claims. The Office of Rail Regulation recently published the figures for delay compensation claims settled within the industry target of 20 working days during rail periods 1 to 7. Greater Anglia achieved 99.7% compliance, which means that passengers are receiving their compensation in a timely manner. Figures published by the Department in October last year showed that Greater Anglia is among the leading train operating companies in terms of its passenger compensation claim rate. The research also showed that Greater Anglia is the most proactive TOC on Twitter, accounting for 72% of tweets.

--- Later in debate ---

[Andrew Jones]

I can absolutely confirm to my hon. Friend that trains cannot go beyond the end of the line, because it then gets very wet. However, there is no way that different parts of the network are being treated disproportionately. There is an even approach, and everybody is entitled to a good service. That is what we are working towards. The Department’s work with the train operating company looks at performance as a whole, not individual parts, so I assure my hon. Friend that his concerns are being addressed.

I was talking about how we want to go further. The target is to have over 92% of trains arriving on time by the end of the franchise. Together with Network Rail, the train operating company needs to manage day-to-day performance and ensure that passengers see performance improve. It is my priority to see our trains provide an excellent service that delivers a network upon which commuters and passengers can rely every day.

Many colleagues have mentioned new trains. Greater Anglia has a great initiative, but it is part of a bigger scheme right across the country. Some 7,000 new carriages will be entering service on our network over the next two years, and the change is comparable to the UK’s move from diesel to steam. It is that kind of scale of development. The new trains will deliver significant improvements for passengers. In Greater Anglia’s case, the entire fleet of trains will be replaced, with over 1,000 new carriages on order. They are being built by Stadler and Bombardier, with manufacturing and construction well underway. The first five of the new Stadler trains have been delivered to Norwich Crown Point depot, where they are undergoing testing and acceptance processes.

We expect that the new trains will start to be rolled out across the network from the middle of this year, with the full roll-out completed by the end of 2020. These state-of-the-art trains will provide many more seats for busy services, which relates to points raised by my hon. Friend the Member for South Suffolk (James Cartlidge) and the hon. Member for Coventry South (Mr Cunningham). The new trains will be more efficient, accelerate faster and have much better customer information. They will also provide a much-improved on-board environment with wi-fi, air conditioning and power sockets, which goes back to the contribution from my hon. Friend the Member for Braintree .

I want to inform the House that Greater Anglia has a franchise commitment to deliver two direct trains each weekday between Liverpool Street and Norwich in 90 minutes and two direct trains each weekday between Liverpool Street and Ipswich in 60 minutes. Those new services follow long-standing campaigns from both sides of the House, and they will commence in May. Since the start of the franchise, Greater Anglia has invested over £100 million at stations and depots and in ticketing initiatives. Major station upgrades have been completed at Norwich, Ipswich, Cambridge and Chelmsford, but I will have to take away the point made by my hon. Friend the Member for Chelmsford about the second railway station there. I will need to do a bit of research to provide the exact up-to-date position, but I will write to her with that information. I recognise the point about two for one and the passing loop, which has improved resilience across the entire network.

[Vicky Ford]

I thank the Minister so much for saying that he will do some up-to-date research. Will he also arrange to meet me to discuss the issue?

[Andrew Jones]

I would be delighted. We will get that in the diary rapidly.

Let me give the House a degree of context, because the Government are continuing record levels of spending. The budget for control period 6, which is the next period of rail investment funding starting in April 2019 and running through to 2024, is around £48 billion, the largest in British history. We are delivering the biggest rail modernisation programme in over a century, which means faster journeys, longer trains, longer platforms and more seats for passengers. We use giant numbers in the rail sector, but it comes down to what we are delivering for the rail journeys that our constituents make every day.

I am aware of the renewal work as part of the upgrade, and I recognise that it is not possible to work on the railways without causing some degree of inconvenience, but it is all about improving the reliability of our network. In the past we saw a bias towards enhancements, new services and new infrastructure, rather than maintenance. That will change in control period 6, with a bias back towards maintaining the network to reduce things such as speed restrictions and to make services more reliable by unscrambling some of our rather ancient Victorian infrastructure.

The national rail passenger survey results have been mentioned, and they were published yesterday. Overall satisfaction with Greater Anglia has dropped by eight percentage points, compared with the same period last year, to 73%, and no company would want to go backwards. The most significant falls in satisfaction, compared with last year, are on: punctuality, down 10 percentage points; the helpfulness and attitude of staff, down nine percentage points; and connections with other services, down nine percentage points. That decline in satisfaction is disappointing, and it is for Greater Anglia to work closely with Network Rail to improve its performance and to deliver the service and punctuality its customers expect. I include communication improvements within that, as that has been mentioned by colleagues. I will be holding Greater Anglia to account for delivering it.

The Government set the maximum amount by which regulated fares can rise, and train operators can choose to raise their fares by a lower amount. There is no requirement for rail operators always to raise by the maximum. This year we have capped regulated fare rises in line with inflation for the sixth year running.

Oral Answers to Questions

Debate between Andrew Jones and Vicky Ford

Tuesday 18th July 2017 Commons Chamber

[Andrew Jones]

I am not going to speculate on the negotiations, as that would be way above my pay grade. I just refer the hon. Gentleman to the Chancellor’s answer a moment ago on the merits of a Brexit deal that secures our economic future.

[Vicky Ford (Chelmsford) (Con)]

4. What assessment he has made of the effect of Government investment in infrastructure since 2010.

[Mims Davies (Eastleigh) (Con)]

7. What assessment he has made of the effect of Government investment in infrastructure since 2010.

[The Exchequer Secretary to the Treasury (Andrew Jones)]

Infrastructure is at the heart of this Government’s economic strategy, and our investments will boost productivity and growth. Since 2010, more than a quarter of a trillion pounds has been invested by the public and private sectors, about 3,000 individual projects have been completed, we have almost completed Crossrail, and more than 4 million homes accessed superfast broadband for the first time.

[Vicky Ford]

Nearly 100 years ago, the world’s first radio broadcast was sent out from Britain—from Chelmsford. Does my hon. Friend agree that the digital infrastructure investment fund will give a massive boost to fibre and superfast broadband so that the UK can continue to lead the world in the digital and communications sectors?

[Andrew Jones]

I thank my hon. Friend for that question. I have just learned something about Chelmsford and its history in the development of our digital and radio infrastructure. The investment will boost Britain’s internet, making it more reliable and consistent and easier for people to live and work more flexibly, which will of course boost productivity right across the UK. Fibre is the technology of the future, just as radio was 100 years ago, and this fund will significantly assist small and medium-sized enterprises with capital to roll it out, with both Chelmsford and the UK benefiting.