Oral Answers to Questions Debate

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Oral Answers to Questions

Andrew George Excerpts
Thursday 26th January 2012

(12 years, 3 months ago)

Commons Chamber
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Charles Hendry Portrait Charles Hendry
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We believe that people will benefit from having smart meters, but we will not make them obligatory. If people are concerned about the electromagnetic issues, they will not be required to have one. We have been willing to give assurances to hon. Members on that account.

Andrew George Portrait Andrew George (St Ives) (LD)
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There is little incentive for supply companies to inform their domestic customers better on their rate of energy use, so although I appreciate what the Minister has said so far, what can the Government do to ensure that that process of better awareness and better information is speeded up?

Charles Hendry Portrait Charles Hendry
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A very important part of this programme is education. Smart meters will work only if the consumer understands how to use them effectively to get the best value for money out of them. We are drawing a very clear distinction between education and sales practice because we do not want the installation of smart meters to be an opportunity for unscrupulous sales practices.