Oral Answers to Questions
Debate between Amy Callaghan and Tom Pursglove(1 year, 7 months ago)
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Tom Pursglove
Continual quality assurance processes are in place that monitor and keep tabs on the quality of the decisions made by any of the assessment providers that work with the Department. Of course, we always keep that under constant review. If there are specific issues that the hon. Lady is keen for Ministers to look at, I would be very happy to do that. She knows that I am always willing to work collaboratively and constructively along those lines. If there is feedback about areas where she or her constituents feel that improvements could be made, including on responsiveness, I would be happy to look at that. I also go back to the point I made about the reforms earlier, where, for example, the work we are doing to try to match expert assessors with conditions will really help to improve people’s confidence in decision making, as well as build capacity and performance.
Amy Callaghan (East Dunbartonshire) (SNP)
Oral Answers to Questions
Debate between Amy Callaghan and Tom Pursglove(2 years ago)
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Amy Callaghan (East Dunbartonshire) (SNP)
Saturday was World Stroke Day. I simply ask if this Government will uprate benefits in line with inflation, which would particularly help the growing population who are living with a disability. I know that I will not get an answer or a commitment today, but I ask them to consider it for the autumn statement.
Tom Pursglove
I am very grateful to the hon. Lady for making that argument. As my colleagues and I have said consistently at the Dispatch Box, we will not provide a running commentary ahead of the autumn statement on 17 November, in which the Chancellor will set out the situation in the normal way.
Oral Answers to Questions
Debate between Amy Callaghan and Tom Pursglove(2 years, 7 months ago)
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Tom Pursglove
The right hon. Gentleman will recognise that I am not the Minister with direct responsibility for the refugee scheme, but I will gladly ensure that his feedback is heard by my noble Friend Lord Harrington. If the right hon. Gentleman would like to share details of those specific cases, we will gladly look at them at pace.
Amy Callaghan (East Dunbartonshire) (SNP)
Despite this Government continually patting themselves on the back, there remain far too many cracks in the Homes for Ukraine scheme. In a recent article published by The Guardian, an anonymous whistleblower has revealed that he dealt with numerous cases in which UK visas had been issued for an entire family apart from just one child, effectively stopping the family from travelling to safety. Over the past few weeks, I have been in contact with a constituent who has been doing all she can to help a family from Ukraine who are in that exact scenario, but she is getting nowhere. What is the Minister doing to plug those gaps and to ensure that entire families, not just individuals, can reach the UK safely?
Tom Pursglove
If the hon. Lady can provide the specifics of that case, I will happily ensure that that is looked at quickly. It is also fair to say that the number of caseworkers dedicated to this work has been increased, and we try to ensure that cases are grouped so that families are processed consistently together, which makes sense, but I would be delighted to look at the specifics of this case.