Driving Test Availability Debate

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Department: Department for Transport

Driving Test Availability

Amanda Martin Excerpts
Wednesday 16th October 2024

(2 days, 6 hours ago)

Westminster Hall
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Amanda Martin Portrait Amanda Martin (Portsmouth North) (Lab)
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Thank you, Sir Roger, for your chairmanship. It is a pleasure to speak in the debate, and I thank my hon. Friend the Member for Bracknell (Peter Swallow) for introducing it. During covid lockdowns, 850,000 tests were cancelled, and the service has been struggling ever since. The demand for driving tests currently outweighs availability. Since 2023—so for over 18 months—the average wait time for a driving test in Portsmouth has been stuck around 24 weeks, but in 2019, it was eight weeks, so that is an increase of 200%. As we have heard, the true figure may well be bigger, because people are logging on and seeing 24 weeks and no appointments, so they could be waiting for longer.

In the Portsmouth test centre, the pass rate is about 50%, so the average person is taking two tests and leaving at least a year to be test ready. That is causing huge financial and emotional impacts. In some cases, it impacts on people’s opportunities to go to work and live their lives. As we have heard, there is sometimes a need to retake their theory test.

While many people are experiencing worse—I know we are not the lowest in the table—it is not a race to the bottom. My constituents have written to me to describe their distress at being unable to book a test in a reasonable time, and at the extortionate prices levied by touts who are reselling them, using the bot software that we have heard about. Like others, I welcome and echo the sentiments expressed about the Transport Secretary’s willingness to tackle that as a key priority for the Labour Government.

Additional funding is required to tackle the enormous backlog in tests. That could be directed towards making additional driving test slots available, recruiting and retaining more examiners, and putting in place laws to stop those bot blockers. By doing that, we could improve the technology of the booking system to detect those problems, because the chief executive of the Driving and Vehicle Standards Agency, back in 2023, described the booking system as “end of life”. I would like to hear what we are able to do.