Airport Drop-off Charges

Amanda Hack Excerpts

Tuesday 13th January 2026 Westminster Hall

[Amanda Hack (North West Leicestershire) (Lab)]

It is a pleasure to serve under your chairmanship, Ms Vaz. I thank my hon. Friend the Member for Bolton South and Walkden (Yasmin Qureshi) for securing this debate, which holds such importance for my constituents.

My constituency is proud to be the home of East Midlands airport—part of the Manchester Airport Group —from where about 4 million people fly each year. Before I focus on the drop-off charges at the airport, it is important to understand them in the context of a wider local problem. The closest train station to East Midlands airport is East Midlands Parkway, which is a 10-minute drive away. The only bus service from East Midlands Parkway is dial-a-ride only—that is, it is an on-demand service, not even a regular bus service.

For those who might not have experienced an on-demand service, a passenger basically rocks up at the train station and rings a number, and there might be a bus available. That is how it operates. It is very good, but the reality is that when someone is going through the stressful scenario of going on holiday with a couple of kids in tow, they are going to get a taxi. The taxi will have to use the rapid drop-off option, so despite travelling via public transport, the passenger will still have to pay the drop-off charge to get to the airport.

Some 91% of travellers to East Midlands airport travel by car, leaving just 9% travelling by public transport—a proportion so much lower than for every other passenger airport in the country. The drop-off charges seem so unfair because our choices to get to airports are pretty limited. People are also parking in villages near the airport, including in Leicestershire. I was chatting to my hon. Friend the Member for Rushcliffe (James Naish) yesterday, and he said it was a problem in his constituency too. Essentially, to avoid parking at the airport for any length of time, people will get a taxi from a village outside the airport and make their way there, thereby avoiding the weekly charges. Given that there are hardly any alternatives to travelling by car to the airport, we need to look at the infrastructure around our airports, as people feel they have no choice but to drive or get a family member to drop them off.

Raising drop-off prices, as we have seen many airports doing, does not mean that my constituents or others who travel to East Midlands airport are suddenly able to magic up a bus or train to get them there. People want the convenience of being dropped off close to the departure gate, and airports know that. Let’s face it: it is a cash cow. It is an easy way to make money. As has been stated, East Midlands airport has recently been made barrierless, which means that someone can only pay online or by using an automated phoneline by midnight the following day. When dropping someone off early in the morning or late at night, it can be really easy to forget. I am sure we all have examples of that.

As the airport is in my constituency, I get a lot of casework on this matter that I then field to other MPs, because it generally does not come from my constituents. I was contacted by someone who returned home just after midnight, having dropped off a loved one at East Midlands airport, and they had just 24 hours to pay. Thankfully, they remembered, but they felt it was so unfair that they had such a short time to pay. It is possible to set up an account to take automatic payment, but that simply will not be accessible to all, and setting up an auto-payment for a single or twice-yearly event is not worth while.

What other service operates a system in which it is impossible to pay at the point of sale? It feels like the system is set up in the hope that people will forget, with fines of £100 if it slips their mind—although, of course, there are no reminders. The fine is reduced only if it is paid within 14 days. Coincidentally, 14 days is the length of many family holidays, which is ironic.

I have raised the issue directly with the airport and requested that a pay terminal or a simple QR code be put in the terminal building. That request was refused, based on fraud issues. Yet such options are common practice. Just yesterday I used the QR code at my local train station—which happens to be operated by the very same parking company. If the company can do that at Leicester train station, it could do it at East Midlands airport with no trouble. That is where regulation could bring merit, with clearer payment methods, reminders and limits on parking charges—not radical ideas, just basic consumer protections.

I wrote to APCOA parking to request data on the number of parking charge notices issued prior to and after the introduction of the new system at East Midlands airport. I was refused that data, which is not a good sign. Companies that are privately fining individuals should be subject to data-access rights relating to the schemes they operate. Ultimately, the current system of airport drop-off charges is unfair. When we factor in inadequate transport infrastructure, the case for regulation becomes even stronger.