Alun Michael
Main Page: Alun Michael (Labour (Co-op) - Cardiff South and Penarth)Department Debates - View all Alun Michael's debates with the Ministry of Justice
(14 years, 5 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Mr Clarke
As the hon. Gentleman says, it is my right hon. Friend Lord McNally who takes a lead in our Department on the Crown dependencies. I will certainly take note of what the hon. Gentleman says about any question of changing ministerial responsibility, but I should point out that this is a matter for my right hon. Friend the Prime Minister and the Cabinet Secretary. However, I take on board the hon. Gentleman’s views and will ensure that they are disseminated among those responsible.
Alun Michael (Cardiff South and Penarth) (Lab/Co-op)
7. What steps he is taking to ensure the effectiveness of complaints systems for victims of crime and others within the criminal justice system.
The Minister of State, Ministry of Justice (Nick Herbert)
Policies are in place in individual criminal justice agencies to respond to complaints from victims and others. Improving the ability of victims to hold services to account and gain redress when things go wrong will be considered as part of a full review of victim and witness policy and services.
Alun Michael
I am grateful to the Minister for that reply. If somebody has a complaint that their situation is being dealt with badly by the system, it is often difficult to know whether that is the fault of the police—in which case there is the Independent Police Complaints Commission, which is an effective system—or the Crown Prosecution Service, which does not have an adequate complaints system, and that means that people fall through the gaps. Will the Government take that into account as part of the review?
Nick Herbert
We will. I appreciate the right hon. Gentleman’s long-standing interest in such issues and some of the proposals that he has made in relation to them. We aim to improve the accountability of service providers and redress for complainants through the criminal justice system. It is important that we should address the fact that there can be confusion on the part of victims about whom they should complain to.