Shared Rural Network Implementation

Alistair Carmichael Excerpts

Wednesday 24th January 2024 Westminster Hall

[Mr Alistair Carmichael (Orkney and Shetland) (LD)]

It is a pleasure to serve with you in the Chair, Dame Maria, and I congratulate my hon. Friend the Member for North Shropshire (Helen Morgan) on securing this debate. It is hardly a new one, sadly, and of course we have been around this issue many times. I was struck by what my hon. Friend said about the attitude of the industry to rural roaming. The exact same arguments were advanced over 10 years ago, when we were trying to persuade the operators to share masts. Frankly, like many present, I would have a lot more sympathy for the companies if, in the intervening years, they had got their act together and made the necessary investment in the rural network; we would then not be where we are today.

On data, my hon. Friend is right in saying that access to networks is critical. I would even go one step further and say that what we really need is accurate signals inside buildings. So often with partial notspots, a person will get a signal, but they have to be prepared to go to the bottom of their garden at 4 am in a howling gale. To my mind, that is not meaningful access. As the hon. Member for Totnes (Anthony Mangnall) said, there have been significant changes, and we should accept that there has been progress, but it has been absolutely glacial. People in cities and towns would not accept it, so I do not understand why people in rural areas should be expected to tolerate it.

There has been significant progress on the emergency services network in recent years, and I should declare an interest, in that I have an EE mast on my land, which was constructed as a consequence of the ESN development. We should now look at the fact that the ESN is limited to land, and up to the 12 nautical mile limit. There are good and valuable reasons for extending the ESN beyond that; emergencies do not just happen on dry land. We could all say a lot more on this issue, but I am grateful to my hon. Friend the Member for North Shropshire for securing the time for this debate, and I look forward to hearing what the Minister has to say.

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[Carol Monaghan (Glasgow North West) (SNP)]

It is a pleasure to serve under your chairmanship, Dame Maria. I congratulate the hon. Member for North Shropshire (Helen Morgan) on securing this important debate.

There have been a lot of contributions, and I will zoom through most of them. We had contributions from the hon. Member for Milton Keynes North (Ben Everitt) and the right hon. Member for Orkney and Shetland (Mr Carmichael), who raised concerns about signals within buildings, which is a different technical issue but one that still causes problems.

[Mr Carmichael]

There’s a problem in this building!

[Carol Monaghan]

There is a problem in this building as well, of course.

The hon. Member for Buckingham (Greg Smith) told stories about his children; I think many of us can relate to those. The hon. Member for Somerton and Frome (Sarah Dyke) is unfortunately still struggling with 3G, never mind 4G. The hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone) talked about Jean’s folly. Jean is the name of my dog—a different Jean. I gently point out to the hon. Member that this is a reserved issue, so it is incumbent on the UK Government, not the Scottish Government, to sort it out.

It was only last month that a number of us—the same characters—were here in Westminster Hall debating the difficulties arising from the switch from copper wire to internet fibre signals for phone lines. Today’s debate is important because, with the removal of the copper wire network, if an internet signal drops out, as has happened to many households this week with Storms Isha and Jocelyn, people rely on the 4G network, as the hon. Member for North Shropshire said. If the 4G network is not reliable, people are left without the resilience to deal with emergency situations, as we have heard. The hon. Member also raised concerns about the speed of the 4G roll-out. That is rather ironic: at the same time as the roll-out is happening too slowly, the switch from copper wire to fibre is happening too quickly. There seems to be a real—pardon the pun—disconnect between those two issues.

The shared rural network is a joint venture between the UK Government and the big four mobile providers. It should provide 4G coverage to 95% of the UK, and enable rural communities and businesses to gain greater connectivity. In Scotland, the roll-out must be done with an awareness of the importance of the natural environment. Although the issue is reserved, as I said, the Scottish Government have done some work in this area to bring together different groups and ensure that the roll-out is done in a sympathetic way. The Scottish Government have organised and participated in discussions with national parks and NatureScot to ensure that we get mutually acceptable outcomes.

We have heard about some difficulties regarding planning. The hon. Member for North Norfolk (Duncan Baker), who is no longer in his place, raised concerns about ugly infrastructure. If we do the roll-out in conjunction with local communities, we can look at creativity of placement and the use of existing structures.

I have a couple of questions for the Minister. EE has recently announced that it has met its coverage targets for the first phase of the rural network programme. We need to know whether that statement matches reality. How is EE checking that? Is it actually going round with a mobile phone and ensuring that there is coverage everywhere that there should be coverage, or is it saying that the mast should provide coverage in that area? Those are two very different things. How are the Government checking what the mobile providers are saying? What further incentives are the Government providing to ensure proper coverage?

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[Julia Lopez]

I thank my hon. Friend for his intervention. One of the challenges is trying to get that transparency and get data and information that goes beyond the anecdotal, to give us a proper picture of what is happening on the ground. It seems to me that this is happening in particular areas with particular companies, so I am trying to get that information. In the meantime, I am talking to Ofcom and local authorities and trying to understand where there are problems. There are also working groups between altnets so that there can be better sharing of mast infrastructure, which I think will ease some of the challenges.

[Mr Carmichael]

My own experience, and I have the scars to prove it, goes all the way back to the mobile infrastructure project. My experience has always been that the mobile operators will only come to the table when they are put under serious pressure. My hon. Friend the Member for North Shropshire (Helen Morgan) pointed out that three of the mobile operators will be wanting extensions to the time they have to meet their targets. I encourage the Minister to harden her heart when the pleas come in. If we do not hold the mobile operators’ feet to the fire, we will never get anywhere.

[Julia Lopez]

I assure the right hon. Gentleman that I have robust conversations with the mobile network operators. He should also bear in mind that we are asking quite a lot of them, and there are a number of commitments. We want them to speed up roll-out and to make sure that their network infrastructure is secure, so there is a little bit of give and take on some of these issues. I always bear in mind the importance of not soft-soaping these things, and of having honest and robust conversations when they are needed. I am fully aware of the impact on communities that are poorly connected. I can only assure hon. Members of the Government’s desire to make sure that people get connectivity as quickly as possible. However, there are difficult balancing questions with some of these issues.

On the shared rural network, each operator will reach 90% geographic coverage. That will result in 84% of the UK having 4G coverage from all four operators, and 95% from at least one. That will increase choice, boost productivity and provide increased public safety in rural areas. The programme is already well under way, and coverage from all four operators has been increasing in every nation. Coverage from at least one operator has also improved. We are now approaching 93% geographic coverage for overall 4G. That is up from 91%, so we are on track to hit the 95% target. Those improvements have all come since the SRN deal was first agreed.

The first part of the programme, which is funded by industry, is tackling those partial notspots. The four MNOs have deployed over 190 new sites since 2020 to meet their SRN targets, and 35 new sites have been added this year. That is leading to improvements across the country. We are also progressing well in our part of the deal. The majority of our investment, as hon. Members opposite will be aware, is in Scotland, which currently has the lowest 4G coverage of any of the four nations, perhaps for obvious geographical reasons.

Operators and their suppliers have been establishing where masts should go to deliver the best coverage by carrying out a number of site suitability surveys. That has led to a number of letters to me about protecting the beauty of the highlands and so on. I would like to take this opportunity to assure hon. Members that we are trying to make sure we have the right balance, getting the infrastructure in place but not being ridiculous about where that infrastructure is sited. Obviously there are concerns, and some new masts will be needed, but probably not as many as people fear.

The issue of roaming has been raised. My understanding from discussions in the Department is that rural roaming was looked at previously, and it was decided that it could dissuade operators from going into rural areas because they would lose the competitive benefit of getting there first. It is a difficult balance. I appreciate the arguments put forward by the hon. Member for North Shropshire and am interested to test them.

I am aware that I am running out of time—there is so much to cover. Hon. Members raised the issue of the PSTN role. Again, I believe assurances have been offered on that front. There was a summit raised on the copper switch-off, but we are also looking at energy resilience.

We are very alive to the Ofcom data issue. We asked Ofcom to improve its reporting last year, and work is under way. We are alive to the concerns. I thank the hon. Member for North Shropshire and ill happily engage with her on all these issues and more, whenever she wishes.