Oral Answers to Questions

Debate between Alex Barros-Curtis and Emma Hardy

Thursday 18th December 2025 Commons Chamber

[Mr Alex Barros-Curtis (Cardiff West) (Lab)]

Many constituents, including my own, were shocked to see that 24,000 homes and businesses in the south-east were without drinking water for two weeks. What steps are the Government taking to ensure that residents get the compensation that they deserve?

[Emma Hardy]

My hon. Friend raises a hugely important point. It was outrageous that those residents had to wait such a long time for water. We are putting customers first by more than doubling the compensation that they receive for water company failings, such as supply interruptions, low pressure, sewer flooding and meter company issues. It is because of changes under this Government that, for the first time, customers will receive compensation for boil notices. The recent incident in Tunbridge Wells is the first time that boil notice compensation has been issued. The changes will rightly increase the amount of compensation that customers receive. We are clear that, under this Government, customers come first, and we are going even further by introducing a water ombudsman as part our wider reforms.

Oral Answers to Questions

Debate between Alex Barros-Curtis and Emma Hardy

Thursday 8th May 2025 Commons Chamber

[Mr Alex Barros-Curtis (Cardiff West) (Lab)]

7. What steps he has taken to help protect communities vulnerable to flooding.

[The Parliamentary Under-Secretary of State for Environment, Food and Rural Affairs (Emma Hardy)]

After 14 years, the Conservatives left our flood defences in the worst condition on record. We are investing a record £2.65 billion in a thousand projects to better protect 52,000 properties by March 2026.

[Mr Barros-Curtis]

Following the recent storm season, serious flooding damaged the foundations of Radyr cricket club and exposed electrical cables, which forced the club to close and cancel practice until the site was made safe. The club is also situated next to important electricity infrastructure, which means up to 930 customers could be put at risk of disruption. I have been working with Councillor Helen Lloyd Jones to try and find a way forward between National Grid and Natural Resources Wales to establish who will take responsibility for securing the river bank and the electricity infrastructure. Unfortunately, we are at an impasse, and my constituents continue to be vulnerable to further flooding. Will the Minister meet me to establish what the UK Government can do to try and help break that impasse before the next storm season hits?