(3 days, 5 hours ago)
Commons ChamberIt is right that my hon. Friend continues to pursue this matter on behalf of his constituents, and I hope that TotalEnergies will have heard his comments today. I also encourage his constituents, if they have not already done so, to contact the energy ombudsman to see whether their case is suitable for investigation. I will ensure that my hon. Friend gets a full response from the relevant Department.
Ann Davies (Caerfyrddin) (PC)
I have had the pleasure today of hosting the Royal Welsh show rural leadership participants in Parliament; they are in the Gallery. We met in Committee Room 12, which, for those who do not know, was the very place where the Royal Welsh show was formed in February 1904, 121 years ago. Will the Leader of the House congratulate the Royal Welsh show on its continued success, and wish its participants from all over Wales well in their endeavours to keep rural Wales the vibrant food-producing community that we all want it to continue to be? I thank them all for their work—diolch yn fawr iawn i chi gyd.
I have been here quite a while, and you learn something every day; I did not know that about Committee Room 12. I welcome people from the Royal Welsh show to the Gallery, and I congratulate them on the fantastic work they do.
(1 week, 3 days ago)
Commons ChamberI agree with my hon. Friend. We will deliver the first ever modern service framework for dementia to deliver improvements in quality of care. We are committed to tackling the issue he mentioned and I will ensure that the Health Secretary has heard his concerns.
Ann Davies (Caerfyrddin) (PC)
In 2020, my constituent Dorien Williams submitted a complaint to the Legal Ombudsman service about the professional conduct of his former legal representatives. It took the ombudsman four years to find in his favour. The delay took Mr Williams over the six-year limitation period, denying him the opportunity for legal recourse. Does the Leader of the House agree that the ombudsman’s defence that other customers experienced similar delays is totally unacceptable? Will he allow a debate in the House to provide accountability?
It is not good enough to explain away such delays by simply saying that they happen and that people should stand in a queue. I think we all sometimes get frustrated at the work that ombudsmen do, though they do important work. I will draw the point to the attention of the appropriate Minister to get a response for the hon. Lady.