Thursday 23rd March 2023

(1 year, 1 month ago)

Commons Chamber
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Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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My constituent was diagnosed and treated for spinal cancer, but she has been left with some mobility issues. In her words, she has been fighting the Department for Work and Pensions for four years on her claim for incapacity employment and support allowance. My office made an inquiry to the MPs’ hotline on 31 January. There should be a 15-day turnaround time for a response, but despite my office chasing this up on 23 February, 7 March, 14 March and 16 March, we still do not have a response on my constituent’s case. So may I get a statement on what we can do to get a resolution to this and an analysis of the wider performance of the DWP?

Penny Mordaunt Portrait Penny Mordaunt
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I am very sorry to hear about this case. As the hon. Gentleman will know, if he gives me the details, I will assist him in getting his constituent an answer immediately.