Underpayment of Benefits: Compensation

Alan Brown Excerpts

Thursday 13th January 2022 Commons Chamber

[David Rutley]

Lessons really have been learned from this situation, and if underpayments are made, that can have a real impact on people’s lives. Lessons will be learned from this. While it is not my departmental responsibility, I will take this away and work closely with the Minister for Disabled People, Health and Work and the Secretary of State, who is not able to be here today, to see what further lessons we can learn as a result of this report. As I have said, we must formally reply to the report as well.

[Alan Brown (Kilmarnock and Loudoun) (SNP)]

Under this Tory Government, we have had the Women Against State Pension Inequality Campaign scandal, the universal credit cuts, pensioners now losing £500 a year and a cost-of-living crisis that they are doing nothing about. They really do not care. It is outrageous that it has taken the ombudsman to determine that compensation is due to the 118,000 claimants underpaid for up to seven years. Of course people should be paid compensation for having been forced to live in poverty, so what are the timescales for providing justice to those claimants?

In August 2021, there were still 76,000 cases open for review. What is that number now? What are the Government doing to assess the extra top-ups that were due, such as enhanced disability, severe disability, carer and pension premiums, that have not yet been considered for all the 118,000 underpaid claimants? Scope estimates that at present 42% of families on disability benefits live in poverty. What are the Government’s plans to rectify that? Pension credits are consistently underclaimed; when will they make that an automatic entitlement, and when will there ever be a level playing field between the DWP’s responsibilities and the way it treats claimants?

[David Rutley]

The hon. Gentleman has made a number of points. Arrears have already been paid to the 118,000, but the team are still in place, so when people are deceased and the surviving parties feel, on the basis of the report, that they could be eligible to receive such arrears, they can do so. I have already explained how those who feel they should receive further compensation can find out more about the process of investigating that. I agree with the hon. Gentleman that we need to do more to increase people’s awareness of the pension credits that are available. He also mentioned people with vulnerabilities. We want to help those people, which is why we established the household support fund and made additional funds available in Scotland as well.