Business of the House

Alan Brown Excerpts
Thursday 19th April 2018

(6 years ago)

Commons Chamber
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Andrea Leadsom Portrait Andrea Leadsom
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This country is incredibly welcoming to immigrants. We have one of the broadest ranges of people coming to this country from across the world to make their life here. This country is, in fact, very welcoming to immigrants. The Prime Minister herself has carried out the first ever race disparity audit to look at the areas where integration has been more difficult and to take action in those areas. I simply do not recognise what the hon. Gentleman is saying about the Government’s policy.

Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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Claims helplines are supposed to be free phone numbers. In answer to a written parliamentary question, the Department for Work and Pensions confirmed that the employment and support allowance helpline became a free phone number on 7 December, but the most prominent number available online is an 0843 number, which is chargeable. Last month one of my constituents was charged £72 over the month for phone calls made to that number. Will the Leader of the House make a statement outlining what the Government will do to make sure that only free phone numbers are used and that information on those numbers is widely available online? Does she agree that my constituent should get a refund from the DWP?

Andrea Leadsom Portrait Andrea Leadsom
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The hon. Gentleman raises a very important point. If he writes to the Secretary of State for Work and Pensions, I am sure she will respond. If he wants to do that through me, I am happy to take it up with my right hon. Friend on his behalf.