Airport Drop-off Charges

Debate between Adam Jogee and Yasmin Qureshi

Tuesday 13th January 2026 Westminster Hall

[Yasmin Qureshi]

I thank my fellow Greater Manchester Member of Parliament for raising that issue. I will come on to the similar experiences that my constituents have had.

I was talking about barrierless systems for drop-offs. I believe that airports should publish data on the number of drop-off penalties that are issued, how many are cancelled on appeal and the reasons why. The Government’s position is that although airport parking charges are

“a matter for the airport operator as a commercial business”,

the Department for Transport

“expects car parking at airports to be managed appropriately and…consumers to be treated fairly”.

Too many passengers feel that that expectation is not being met.

I want to speak directly about the human element, because that is where my office’s casework has been the most compelling. The stories that we have been told follow a very clear pattern: people acting in good faith, anxious to get loved ones to the airport on time and unaware that payment cannot be made on site, and then being shocked to receive a penalty notice days later when they believe that they have done everything right. The stress and frustrations are real, but they are avoidable.

One constituent contacted me after dropping his wife at Manchester airport and leaving after noticing that there were no barriers or pay stations. He then received a £100 fine in the post for not having paid. He was stationary in the drop-off area for just one minute and 10 seconds. If there had been a pay station, he would have paid. Instead, he went home and then received what he felt was an entirely disproportionate fine for being there for less than two minutes.

Another constituent contacted me after he tried to pay online in good faith but was unable to do so because of problems with the website. He did not see the signage and was made aware only after the fact that he needed to pay. Despite trying to pay the £6.40 charge, he was unable to do so and received a £100 fine instead. That does not feel fair or reasonable.

These are not isolated incidents. They reflect a system that relies too heavily on people remembering to make an online payment after their journey, rather than being clearly prompted to pay at the time. A short free window in which to park, clear exit prompts and a one-time reminder invoice would entirely prevent many of these cases.

Airports are the front door to our country. That front door should be welcoming, efficient and fair. It should not depend on whether a tired or stressed driver remembers to make an online payment later that day. It should reflect the reality of places such as Bolton, where rail can be a good option but is not always practical.

[Adam Jogee (Newcastle-under-Lyme) (Lab)]

I am grateful to my hon. Friend for securing this important debate. I should declare an interest, because Manchester airport is my local airport and is used by many of my constituents in Newcastle-under-Lyme. In fact, I was there on Sunday: my poor wife had to wait because the flight from Northern Ireland was delayed. The first thing she said to me was not “Hi, love,” but “Don’t forget to pay.” That speaks to the impact that these charges have on marital harmony.

To be serious, this unfairness speaks to a lack of consistency across the United Kingdom. More importantly, it makes the case for a direct line between Stoke-on-Trent station and Manchester airport, which would benefit my constituents. I hope that my hon. Friend will support my calls.

[Yasmin Qureshi]

I am so sad that my hon. Friend’s wife was not able to say “I love you” at the point of greeting him. I hope she has made up for it.

[Adam Jogee]

On a point of order, Ms Vaz. In the interests of getting home safely, I should say that my wife quite often says “I love you,” and I am very grateful to her for doing so.