(6 months, 3 weeks ago)
Lords ChamberI think the noble Baroness will know that, each year, there is an uprating letter, so the communication is there for individuals. However, it is fair to say that we are looking at what more we can do to help our customers. I say again that it is their responsibility to tell us whether they exceed the earnings limit. Equally, we are looking to see whether, for example, under the RTI, the information that we receive instantaneously from the HMRC can be utilised so that we can send a text to customers. This is something that we are looking at very seriously— so her point is well made.
My Lords, I have great sympathy with what the noble Baroness, Lady Sherlock, has said in terms of communication. Every department can always do better in that and use every form of technology and so on to make sure that people know where they stand. However, would my noble friend not agree, and in support of what my noble friend is saying, that the Government have to be vigilant? We will get an income tax take in this country this year of only around £279 billion, and the bill just for the Department for Work and Pensions will be £300 billion. That is one department. It is vital, is it not, that the Government are vigilant and really crack down on those people who genuinely should not receive—
No, I am sorry, I am talking about those who should not receive. I did not say “carers”; I am saying those who should not be in receipt of benefits.
Indeed. I think I have made it clear already that we need to be fair. We need to balance carefully our duty to the taxpayer to recover the overpayments with safeguards in place to manage the repayments fairly. I am the first to say that some carers are among the most vulnerable people in society. Where they have got themselves into difficulty and gone over the limits, it is their duty to tell us and we have an important job to do in these situations to help them with their repayments. We have made some very good progress on that, but I have made the point that in terms of communications there is more to be done.
(7 months, 3 weeks ago)
Lords ChamberWe need to take a step back. It has been over 10 years since the introduction of PIP, and we need to ensure that our system is fair and accurately targeted at those who need our support most. In the decade since PIP was introduced in 2013, the nature of health and disability has changed. The noble Baroness mentioned mental health, and she is right, but there may be better ways of supporting people to live independent and fulfilling lives. This could mean financial support being better targeted at people who have specific extra costs.
My Lords, only yesterday in Grand Committee, my noble friend the Minister stated that the DWP is forecast to pay out nearly £300 billion in benefits by 2024-25, a sum which is completely unsustainable if we are to have sufficient funding for any other departments: defence, health, education and so on. Will he please just remind us of the future cost of the personal independence payment?
My Lords, I reiterate that there are several reasons why we want to bring forward this consultation, which will be launched in coming days. Cost is one factor but not the only factor, as I alluded to in my answer to the noble Baroness. Over the coming four years, PIP spending alone is forecast to rise by 63% from £21.6 billion to £35.3 billion. That is for the years 2023-24 to 2028-29. That is one of the reasons why we are reviewing PIP to ensure that the system is fair, accurately targeted to those who really need it the most, and delivers the right kind of support for people with disabilities and health conditions.
(7 months, 3 weeks ago)
Grand CommitteeAbsolutely; the noble Lord will know that I have not managed to answer all the questions. I have tried to bring in everybody on this important and serious debate. The answers will be forthcoming.
I thank my noble friend very much for all the explanation that he has given thus far. I just want to add a word that has not been mentioned: deterrent. One of the reasons why the Government have sought to introduce this in the Bill, I believe, is that it is hugely important that we are much more thoughtful about what will stop people doing the wrong thing. It has become an old-fashioned word but, from a legal, practical and moral standpoint, does my noble friend agree that this is a practical deterrent to make sure that people do the right thing?
Is it not one of the dangers that this is a deterrent to people claiming these benefits?
(8 months, 3 weeks ago)
Lords ChamberMy Lords, I pay tribute to my noble friend and his department for all they are doing in terms of a long-term strategy. Given that we are about to pay out something like £290 billion in that one department this year, which is entirely unsustainable if the Government are to support defence, our health service and everything else as well, surely the best way in which to take people out of poverty is to help them into work. That is something that the department is focused on. The opposite party for years has preferred to keep people trapped in poverty. Am I not right that he is doing the right thing?
My noble friend is absolutely right. The House will know—and I shall say this again—that this is one of the ways forward. The most important thing is for people to be in work. She will know, for example, that we have brought the figure down for workless households very substantially since 2009-10.
(1 year ago)
Lords ChamberI hope I can reassure the noble Baroness that we already have a proven track record in delivering technology in a responsible and well-governed way. We have extended our governance to include an AI steering board and an assurance and advisory group. DWP always ensures that appropriate safeguards are in place for the proportionate, ethical and legal use of data, with internal monitoring protocols adhered to. I further reassure her that the Cabinet Office’s Central Digital and Data Office has recognised our Lighthouse programme’s safe acceleration framework as an exemplar for AI development in government.
My Lords, given that the DWP’s proposed total expenditure for 2023-24 is a staggering £279.3 billion, can my noble friend tell the House whether this use of AI will contribute and is contributing to cost efficiencies within the department?
I can reassure my noble friend that it will. I shall give a bit of granular detail: a 2021 DSIT report highlighted the potential impact of AI on the UK labour market, and this of course includes DWP. Automation is forecast to increase, rising from an estimated 7% to 30%, but I can reassure my noble friend that, with the changes, there will be a net gain. We have an average of about 900,000 employees per quarter moving from one job to another, so I can reassure my noble friend that my department’s employees will reduce, but there will be opportunities for those in AI.