(8 years, 4 months ago)
Commons ChamberI completely agree that prepayment meter customers get a rough deal, with a far smaller choice of tariffs and suppliers than customers who pay by other methods. That is why we are supporting recommendations by the Competition and Markets Authority to make it easier for prepayment meter customers to switch supplier, and to introduce a safeguard tariff cap for those customers until competition in that segment of the market significantly improves.
May I too wish the hon. Lady well in the reshuffle? We worked closely together on early intervention policy, and I know how committed she is to that.
My constituent Margaret Graham recently attended my surgery. She was at her wits’ end over protracted dealings with her energy supplier, npower, which has continually failed her since it made a huge error resulting in a very large overpayment. Since my intervention it has apologised and offered £150 in compensation, but this has been going on since 2013. Can the Minister assure me and the House that energy companies will treat their customers fairly and with respect, and does she agree that they should be held fully to account for their failings?
I completely agree with the hon. Lady—she is exactly right. Energy suppliers must behave properly towards their customers. There are too many complaints and not a good enough service, and that has to change.
(9 years ago)
Commons ChamberI come back to my point that the litigation is still in progress, and at the moment there is therefore no definitive sum that I can make transparent in the House. This is an ongoing matter. The Church Commissioners do not seek to incur legal bills, but the action was initiated by the litigant in this case. It is important to say that there will be a variety of views in the Church of England on the doctrine of marriage, and the Church has encouraged a conversation within the Church about that.
The Church of England has made many strides forward in the acceptance of gay unions among its clergy, especially in the acceptance of civil partnerships. As we have heard, despite that evolution, there are clear discrepancies in how the Church treats gay clergy who enter into a civil marriage. Will the right hon. Lady therefore speak to Church leaders to resolve such matters so that gay clergy do not feel discriminated against when it comes to practising their faith by devoting their life to God, while also marrying the person they love.
In respect to the specific case referred to in the question, the employment tribunal’s findings are known: it did not find in favour of Canon Pemberton. As I mentioned earlier, the important point is that the bishops themselves have initiated a two-year process of conversations about the Church’s approach to human sexuality. That process is underway, and it is for all of us to be involved with it.