(5 years, 3 months ago)
Commons ChamberWhat assessment has the Minister made of the delays and errors at the Cardiff probate office, because what used to take a matter of 10 working days for my constituents is now taking months? Can he set out exactly what is causing the delays and, more importantly, what can be done to reduce them?
As I said at the start of Question Time, it is wrong that people in a state of bereavement are having to wait so long for these matters to be addressed. In May the average waiting time was eight weeks, and it has now decreased to six or seven weeks. I intend to keep working with Her Majesty’s Courts and Tribunals Service to keep that downward trend and bring waiting times back to the traditional two to three weeks.