My noble friend is absolutely right: the world of retail has fundamentally changed over the last 10 to 20 years, with online sales hugely increased. Actually, our high streets are being used for a different purpose than they were 20 years ago, for example. The Government are committed to tackling the avoidance of business rates and have published a discussion paper, which closes for comments at the end of this month.
My Lords, the Minister has already referred to the threat from online shops to the neighbourhood high street and to the action that the Government are taking against “harsh enforcement of traffic regulations”. Is she aware that this is often not manifest on the ground, and that enterprising new firms such as Hubbub, which are trying to enable high street shops to compete by providing a home delivery service, are finding huge problems with any enforcement of traffic regulations; they are simply unable to load in the high street? Can she be more specific about the action she is taking to tackle this problem?
My Lords, there are a number of initiatives, including business improvement districts, to provide flexibility certainly around loading areas, but there seems to be quite a mixed picture: in some areas, parking enforcement is overly harsh, whereas in others it is perhaps not being enforced enough. CCTV is now being used for a purpose for which it was not originally intended.