(1 year, 5 months ago)
Lords ChamberMy Lords, I will briefly comment positively on the Minister’s explanation of how these offences might work, particularly the association of the liability with the failure to enforce a confirmation decision, which seems entirely sensible. In an earlier stage of the debate, there was a sense that we might associate liability with more general failures to enforce a duty of care. That would have been problematic, because the duty of care is very broad and requires a lot of pieces to be put in place. Associating the offences with the confirmation decision makes absolute sense. Having been in that position, if, as an executive in a tech company, I received a confirmation decision that said, “You must do these things”, and I chose wilfully to ignore that decision, it would be entirely reasonable for me to be held potentially criminally liable for that. That association is a good step forward.
My Lords, I will speak to Amendment 268C, which is in my name and that of the noble Baroness, Lady Benjamin, who has been so proactive in this area. The amendment seeks to clarify the threshold for Ofcom to take immediate enforcement action when children are exposed to suicide, self-harm, eating disorders and pornographic materials. It would require the regulator to either take that action or at least provide an explanation to the Secretary of State within a reasonable timeframe as to why it has chosen not to.
When we pass the Bill, the public will judge it not simply on its contents but on its implementation, its enforcement and the speed of that enforcement. Regulatory regimes as a whole work only if the companies providing the material believe the regulator to be sufficiently muscular in its approach. Therefore, the test is not simply what is there but how long it will take for a notice, whenever it is issued, to lead to direct change.
I will give two scenarios to illustrate the point. Let us take the example of a video encouraging the so-called blackout challenge, or choking challenge, which went viral on social media about two years ago. For those who are unaware, it challenged children to choke themselves to the point at which they lost consciousness and to see how long they could do that. This resulted in the death of about 15 children. If a similar situation arises and a video is not removed because it is not against the terms and conditions of the service, does Ofcom allow the video to circulate for a period of, say, six months while giving a grace period for the platform to introduce age gating? What if the platform fails to implement that highly effective age verification? How long will it take to get through warnings, a provisional notice of contravention, a representation period, a confirmation decision and the implementation of required measures before the site is finally blocked? As I indicated, this is not hypothetical; it draws from a real-life example. We know that this is not simply a matter of direct harm to children; it can lead to a risk of death, and has done in the past.
What about, for example, a pornographic site that simply has a banner where a person can self-declare that they are over 18 in order to access it? I will not rehearse, since they have been gone through a number of times, the dangers for children of early exposure to violent pornography and the impact that will have on respectful relationships, as we know from government reports, and particularly the risk it creates of viewing women as sex objects. It risks additional sexual aggression towards women and perpetuates that aggression. Given that we are aware that large numbers of children have access to this material, surely it would be irresponsible to sacrifice another generation of children to a three-year implementation process.
(1 year, 7 months ago)
Lords ChamberMy Lords, I rise on this group of amendments, particularly with reference to Amendments 25, 78, 187 and 196, to inject a slight note of caution—I hope in a constructive manner—and to suggest that it would be the wrong step to try to incorporate them into this legislation. I say at the outset that I think the intention behind these amendments is perfectly correct; I do not query the intention of the noble Lord, Lord Russell, and others. Indeed, one thing that has struck me as we have discussed the Bill is the commonality of approach across the Chamber. There is a strong common desire to provide a level of protection for children’s rights, but I question whether these amendments are the right vehicle by which to do that.
It is undoubtedly the case that the spirit of the UNCRC is very strongly reflected within the Bill, and I think it moves in a complementary fashion to the Bill. Therefore, again, I do not query the UNCRC in particular. It can act as a very strong guide to government as to the route it needs to take, and I think it has had a level of influence on the Bill. I speak not simply as someone observing the Bill but as someone who, in a previous existence, served as an Education Minister in Northern Ireland and had direct responsibility for children’s rights. The guidance we received from the UNCRC was, at times, very useful to Ministers, so I do not question any of that.
For three reasons, I express a level of concern about these amendments. I mentioned that the purpose of the UNCRC is to act as a guide—a yardstick—for government as to what should be there in terms of domestic protections. That is its intention. The UNCRC itself was never written as a piece of legislation, and I do not think it was the original intention to have it directly incorporated and implemented as part of law. The UNCRC is aspirational in nature, which is very worth while. However, it is not written in a legislative form. At times, it can be a little vague, particularly if we are looking at the roles that companies will play. At times, it sets out very important principles, but ones which, if left for interpretation by the companies themselves, could create a level of tension.
To give an example, there is within the UNCRC a right to information and a right to privacy. That can sometimes create a tension for companies. If we are to take the purpose of the UNCRC, it is to provide that level of guidance to government, to ensure that it gets it right rather than trying to graft UNCRC directly on to domestic law.
Secondly, the effect of these amendments would be to shift the interpretation and implementation of what is required of companies from government to the companies themselves. They would be left to try to determine this, whereas I think that the UNCRC is principally a device that tries to make government accountable for children’s rights. As such, it is appropriate that government has the level of responsibility to draft the regulations, in conjunction with key experts within the field, and to try to ensure that what we have in these regulations is fit for purpose and bespoke to the kind of regulations that we want to see.
To give a very good example, there are different commissioners across the United Kingdom. One of the key groups that the Government should clearly be consulting with to make sure they get it right is the Children’s Commissioners of the different jurisdictions in the United Kingdom. Through that process, but with that level of ownership still lying with government and Ofcom, we can create regulations that provide the level of protection for our children that we all desire to see; whereas, if the onus is effectively shifted on to companies simply to comply with what is a slightly vague, aspirational purpose in these regulations, that is going to lead to difficulties as regards interpretation and application.
Thirdly, there is a reference to having due regard to what is in the UNCRC. From my experience, both within government and even seeing the way in which government departments do that—and I appreciate that “due regard” has case law behind it—even different government departments have tended to interpret that differently and in different pieces of legislation. At one extreme, on some occasions that effectively means that lip service has been paid to that by government departments and, in effect, it has been largely ignored. Others have seen it as a very rigorous duty. If we see that level of disparity between government departments within the same Government, and if this is to be interpreted as a direct instruction to and requirement of companies of varying sizes—and perhaps with various attitudes and feelings of responsibility on this subject—that creates a level of difficulty in and of itself.
My final concern in relation to this has been mentioned in a number of debates on various groups of amendments. Where a lot of Peers would see either a weakness in the legislation or something else that needs to be improved, we need to have as much consistency and clarity as possible in both interpretation and implementation. As such, the more we move away from direct regulations, which could then be put in place, to relying on the companies themselves interpreting and implementing, perhaps in different fashions, with many being challenged by the courts at times, the more we create a level of uncertainty and confusion, both for the companies themselves and for users, particularly the children we are looking to protect.
While I have a lot of sympathy for the intention of the noble Lord, Lord Russell, and while we need to find a way to incorporate into the Bill in some form how we can drive children’s rights more centrally within this, the formulation of the direct grafting of the UNCRC on to this legislation, even through due regard, is the wrong vehicle for doing it. It is inappropriate. As such, it is important that we take time to try to find a better vehicle for the sort of intention that the noble Lord, Lord Russell, and others are putting forward. Therefore, I urge the noble Lord not to press his amendments. If he does, I believe that the Committee should oppose the amendments as drafted. Let us see if, collectively, we can find a better and more appropriate way to achieve what we all desire: to try to provide the maximum protection in a very changing world for our children as regards online safety.
My Lords, I support these amendments. We are in the process of having a very important debate, both in the previous group and in this one. I came to this really important subject of online safety 13 years ago, because I was the chief executive of a telecoms company. Just to remind noble Lords, 13 years ago neither Snap, TikTok nor Instagram—the three biggest platforms that children use today—existed, and telecoms companies were viewed as the bad guys in this space. I arrived, new to the telecoms sector, facing huge pressure—along with all of us running telecoms companies—from Governments to block content.
I often felt that the debate 13 years ago too quickly turned into what was bad about the internet. I was spending the vast majority of my working day trying to encourage families to buy broadband and to access this thing that you could see was creating huge value in people’s lives, both personal and professional. Sitting on these Benches, I fundamentally want to see a society with the minimum amount of regulation, so I was concerned that regulating internet safety would constrain innovation; I wanted to believe that self-regulation would work. In fact, I spent many hours in workshops with the noble Baroness, Lady Kidron, and many others in this Chamber, as we tried to persuade and encourage the tech giants—as everyone started to see that it was not the telecoms companies that were the issue; it was the emerging platforms—to self-regulate. It is absolutely clear that that has failed. I say that with quite a heavy heart; it has genuinely failed, and that is why the Bill is so important: to enshrine in law some hard regulatory requirements to protect children.
That does not change the underlying concern that I and many others—and everyone in this Chamber—have, that the internet is also potentially a force for good. All technology is morally neutral: it is the human beings who make it good or bad. We want our children to genuinely have access to the digital world, so in a Bill that is enshrining hard gates for children, it is really important that it is also really clear about the rights that children have to access that technology. When you are put under enormous pressure, it is too easy—I say this as someone who faced it 13 years ago, and I was not even facing legislation—to try to do what you think your Government want to do, and then end up causing harm to the individuals you are actually trying to protect. We need this counterbalance in this Bill. It is a shame that my noble friend Lord Moylan is not in his place, because, for the first time in this Committee, I find myself agreeing with him. It is hugely important that we remember that this is also about freedom and giving children the freedom to access this amazing technology.
Some parts of the Bill are genuinely ground-breaking, where we in this country are trying to work out how to put the legal scaffolding in place to regulate the internet. Documenting children’s rights is not something where we need to start from scratch. That is why I put my name to this amendment: I think we should take a leaf from the UN Convention on the Rights of the Child. I recognise that the noble Lord, Lord Weir of Ballyholme, made some very thought-provoking comments about how we have to be careful about the ambiguity that we might be creating for companies, but I am afraid that ambiguity is there whether we like it or not. These are not just decisions for government: the tension between offering services that will brighten the lives of children but risking them as well are exactly behind the decisions that technology companies take every day. As the Bill enshrines some obligations on them to protect children from the harms, I firmly believe it should also enshrine obligations on them to offer the beauty and the wonder of the internet, and in doing that enshrine their right to this technology.
My Lords, I have attached my name to Amendment 25 in the name of the noble Lord, Lord Russell, and I rise to speak primarily to that. It is a great pleasure to follow the noble Baroness, Lady Harding, and agree with every word she has just said. I will draw on two elements of my personal history that she reminded me of. As a journalist in country Australia in the early 1990s—pre-internet days—I worked the night shift, and at least once a week we would get a frantic phone call from a parent calling on behalf of a child along the lines of, “Do you know anything about dolphins?” A school project had just been discovered that needed to be done by the next morning, and the source of information that the parent thought of was, “The local newspaper—they might be able to tell us something!” I am slightly ashamed to say that we had a newspaper to get out and we very quickly told them to go away, so we were not a good source of information in that case. Most people in your Lordships’ House will remember—but most young people will have no recollection of—a time when there was little access to information outside the hours when the library was open or you could go to a bookshop. There were literally no other sources available. We have to consider this amendment in the light of that.
I also want to slightly disagree with the comments of the noble Lord, Lord Bethell, on the previous group. He suggested that it was only with the arrival of phones that the internet became primarily or significantly a children’s thing. The best I can date it is that either in 1979 or 1980 I was playing “Lemonade Stand” on one of the early Apples. This might have been considered to be a harmful game from some political perspectives, given that it very much encouraged a capitalist mindset, profit taking and indeed the Americanisation of culture—but none the less that was back in 1980, if not 1979, and children were there. If we look back over the history of the internet, we see that some of the companies started out with young people, under the age of 18 in some cases, who have been at the forefront of innovation and development of what we now think of as our social media or internet world. This is the children’s world as much as it is the adults’ world, and that is the reality.
I will pick up the points made by the noble Lord, Lord Weir of Ballyholme, who suggested that the UN Convention on the Rights of the Child was only a guide to government and not law. It is a great pity that the noble Baroness, Lady Kennedy of The Shaws, is not in her place, because she is far better equipped to deal with this angle than I am. But I will give it a go. Children’s rights are humans’ rights. The UN Convention on the Rights of the Child is the most backed and most ratified rights convention—
I appreciate what the noble Baroness is saying, but I made a slightly different point. I am suggesting not that what is there was not meant to be law but that it was not written in a form which should be simply directly put in as legislation. It was not drafted in that format on that basis, which is why a direct graft on to a domestic piece of legislation is not quite the way to do it. It is about using that as guidance as to what should be in the law, rather than simply a direct incorporation.
I thank the noble Lord for his clarification, although, speaking not as a lawyer, my understanding is that a human right is a legal right; it is a law—a most fundamental right. In addition, every country in the world has ratified this except for the United States—which is another issue. I also point out that it is particularly important that we include reference to children’s rights in this Bill, given the fact that we as a country currently treat our children very badly. There is a huge range of issues, and we should have a demonstration in this and every Bill that the rights of children are respected across all aspects of British society.
I will not get diverted into a whole range of those, but I point noble Lords to a report to the United Nations from the Equality and Human Rights Commission in February this year that highlighted a number of ways in which children’s rights are not being lived up to in the UK. The most relevant part of this letter that the EHRC sent to the UN stresses that it is crucial to preserve children’s rights to accessible information and digital connectivity. That comes from our EHRC.
I think it was the noble Lord, Lord Russell, who referred to the fact that we live in a global environment, and of course our social media and the internet is very much a global world. I urge everyone who has not done so to look at a big report done by UNICEF in 2019, Global Kids Online, which, crucially, involved a huge amount of surveys, consultation and consideration by young people. Later we will get to an amendment of mine which says that we should have the direct voice of young people overseeing the implementation of the Bill. I am talking not about the NGOs that represent them but specifically about children: we need to listen to the children and young people.
The UNICEF report said that it was quite easy to defend access to information and to reputable sources, but showed that accessing entertainment activities—some of the things that perhaps some grandparents in this Chamber might have trouble with—was associated with the positive development of digital skills. Furthermore, the report says:
“When parents restrict children’s internet use”—
of course, this could also apply to the Government restricting their internet use—
“this has a negative effect on children’s information-seeking and privacy skills”.
So, if you do not give children the chance to develop these skills to learn how to navigate the internet, and they suddenly go to it at age 18 and a whole lot of stuff is out there that they have not developed any skills to deal with, you are setting yourself up for a real problem. So UNICEF stresses the real need to have children’s access.
Interestingly, this report—which was a global report from UNICEF—said that
“fewer than one third of children had been exposed to”
something they had found uncomfortable or upsetting in the preceding year. That is on the global scale. Perhaps that is an important balance to some of the other debates we have had in your Lordships’ House on the Bill.
Other figures from this report that I think are worth noting—this is from 2019, so these figures will undoubtedly have gone up—include the finding that
“one in three children globally is … an internet user and …. one in three internet users is a child”.
We have been talking about this as though the internet is “the grown-ups’ thing”, but that is not the global reality. It was co-created, established and in some cases invented by people under the age of 18. I am afraid to say that your Lordships’ House is not particularly well equipped to deal with this, but we need to understand this as best we possibly can. I note that the report also said, looking at the sustainable development goals on quality of education, good jobs and reducing inequality, that internet access for children was crucial.
I will make one final point. I apologise; I am aware that I have been speaking for a while, but I am passionate about these issues. Children and young people have agency and the ability to act and engage in politics. In several nations on these islands, 16 and 17 year-olds have the vote. I very much hope that that will soon also be the case in England, and indeed I hope that soon children even younger than that that will have the vote. I was talking about that with a great audience of year nines at the Queen’s School in Bushey on Friday with Learn with the Lords. Those children would have a great opportunity—
My Lords, I thank all noble Lords for taking part in this discussion. I thank the noble Lord, Lord Weir, although I would say to him that his third point—that, in his experience, the UNCRC is open to different interpretations by different departments—is my experience of normal government. Name me something that has not been interpreted differently by different departments, as it suits them.
I entirely take that point. I was making the slightly wider point—not specifically with regard to the UNCRC—that, whenever legislative provision has been made that a particular department has to have due regard to something, while there is case law, “due regard” has tended to be treated very differently by different departments. So, if even departments within the same Government treat that differently, how much more differently would private companies treat it?
I would simply make the point that it would probably be more accurate to say that the departments treat it with “due disregard”;
This has been a wide ranging debate and I am not going to go through all the different bits and pieces. I recommend that noble Lords read United Nations general comment 25 as it goes, in great detail, right to the heart of the issues we are talking about. For example —this is very pertinent to the next group of amendments—it explicitly protects children from pornography, so I absolutely recommend that it be mentioned in the next group of amendments.
As I expected, the Minister said, “We are very sympathetic but this is not really necessary”. He said that children’s rights are effectively baked into the Bill already. But what is baked into something that children—for whom this is particularly relevant—or even adults might decide to consume is not always immediately obvious. There are problems with an approach whereby one says, “It’s fine because, if you really understood this rather complicated legislation, it would become completely clear to you what it means”. That is a very accurate and compelling demonstration of exactly why some of us have concerns about this well-intentioned Bill. We fear that it will become a sort of feast, enabling company lawyers and regulators to engage in occasionally rather arcane discourse at great expense, demonstrating that what the Government claim is clearly baked in is not so clearly baked in.
(1 year, 7 months ago)
Lords ChamberMy Lords, I also support Amendment 157, which stands in the name of the noble Lord, Lord Pickles, and others, including my own. As the noble Baroness, Lady Deech, indicated, it is specific in the nature of what it concentrates on. The greatest concern that arises through the amendment is with reference to category 2A. It is not necessarily incompatible with what the noble Lord, Lord Moylan, proposes; I do not intend to make any direct further comment on his amendments. While the amendment is specific, it has a resonance with some of the other issues raised on the Bill.
I am sure that everyone within this Committee would want to have a Bill that is as fit for purpose as possible. The Bill was given widespread support at Second Reading, so there is a determination across the Chamber to have that. Where we can make improvements to the Bill, we should do that and, as much as possible, try to future-proof the Bill. The wider resonance is the concern that if the Bill is to be successful, we need as much consistency and clarity within it as possible, particularly for users. Where we have a level of false dichotomy of regulations, that runs contrary to the intended purposes of the Bill and creates inadvertent opportunities for loopholes. As such, and as has been indicated, the concern is that in the Bill at present, major search engines are effectively treated in some of the regulations on a different basis from face-to-face users. For example, some of the provisions around risk assessment, the third shield and the empowerment tools are different.
As also indicated, we are not talking about some of the minor search engines. We are talking about some of the largest companies in the world, be it Google, Microsoft through Bing, Amazon through its devices or Apple through its Siri voice tool, so it is reasonable that they are brought into line with what is there is for face-to-face users. The amendment is therefore appropriate and the rationale for it is that there is a real-world danger. Mention has been made—we do not want to dwell too long on some of the examples, but I will use just one—of the realms of anti-Semitism, where I have a particular interest. For example, on search tools, a while ago there was a prompt within one search engine that Jews are evil. It was found that when that prompt was there, searches of that nature increased by 10% and when it was removed, they were reduced. It is quite fixable and it goes into a wide range of areas.
One of the ways in which technology has changed, I think for us all, is the danger that it can be abused by people who seek to radicalise others and make them extreme, particularly young children. Gone are the days when some of these extremists or terrorists were lonely individuals in an attic, with no real contact with the outside world, or hanging around occasionally in the high street while handing out poorly produced A4 papers with their hateful ideology. There is a global interconnection here and, in particular, search engines and face-to-face users can be used to try to draw young people into their nefarious activities.
I mentioned the example of extremism and radicalisation when it comes to anti-Semitism. I have seen it from my own part of the world, where there is at times an attempt by those who still see violence as the way forward in Northern Ireland to draw new generations of young people into extremist ideology and terrorist acts. There is an attempt to lure in young people and, sadly, search engines have a role within that, which is why we need to see that level of protection. Now, the argument from search engines is that they should have some level of exemptions. How can they be held responsible for everything that appears through their searches, or indeed through the web? But in terms of content, the same argument could be used for face-to-face users. It is right, as the proposer of this amendment has indicated, that there are things such as algorithmic indexing and prompt searches where they do have a level of control.
The use of algorithms has moved on considerably since my schooldays, as they surely have for everyone in this Committee, and I suspect that none of us felt that they would be used in such a fashion. We need a level of protection through an amendment such as this and, as its proposers, we are not doctrinaire on the precise form in which this should take place. We look, for example, at the provisions within Clause 11—we seek to hear what the Government have to say on that—which could potentially be used to regulate search engines. Ensuring that that power is given, and will be used by Ofcom, will go a long way to addressing many of the concerns.
I think all of us in this Committee are keen to work together to find the right solutions, but we feel that there is a need to make some level of change to the regulations that are required for search engines. None of us in this Committee believes that we will ultimately have a piece of legislation that reflects perfection, but there is a solemn duty on us all to produce legislation that is as fit for purpose and future-proofed as possible, while providing children in particular with the maximum protection in what is at times an ever-changing and sometimes very frightening world.
My Lords, I agree in part with the noble Lord, Lord Moylan. I was the person who said that small was not safe, and I still feel that. I certainly do not think that anything in the Bill will make the world online 100% safe, and I think that very few noble Lords do, so it is important to say that. When we talk about creating a high bar or having zero tolerance, we are talking about ensuring that there is a ladder within the Bill so that the most extreme cases have the greatest force of law trying to attack them. I agree with the noble Lord on that.
I also absolutely agree with the noble Lord about implementation: if it is too complex and difficult, it will be unused and exploited in certain ways, and it will have a bad reputation. The only part of his amendment that I do not agree with is that we should look at size. Through the process of Committee, if we can look at risk rather than size, we will get somewhere. I share his impatience—or his inquiry—about what categories 2A and 2B mean. If category 2A means the most risky and category 2B means those that are less risky, I am with him all the way. We need to look into the definition of what they mean.
Finally, I mentioned several times on Tuesday that we need to look carefully at Ofcom’s risk profiles. Is this the answer to dealing with where risk gets determined, rather than size?
(1 year, 10 months ago)
Lords ChamberMy Lords, I also welcome this belated Bill, particularly its protections for children. All of us, I think, very sadly over the last number of years, have witnessed the outcome of inquiries into a litany of horrific crimes against children, through decades of historic institutional abuse. That abuse, sadly, was facilitated by inaction. That might have been motivated by ignorance and complacency rather than by being complicit, but nevertheless society as a whole let down those generations of children. We must make sure that history does not repeat itself.
I am the first to admit that the internet can be a great tool for value. We saw during the recent pandemic, for example, the contribution that the internet was able to make to education, in a way that would have been inconceivable a decade ago. But there is also no doubt that there is a very negative side to the internet, through body-shaming, trolling, misogyny, anti-Semitism, racism and incitement to violence—among many other things—and most particularly, the damage that occurs to our young people and the tragic loss of life in cases such as Molly Russell and others. That is why I particularly support the amendments that will be brought forward by the noble Baroness, Lady Kidron, and by the noble Lord, Lord Bethell.
We know that early exposure to pornography, particularly violent pornography, leads to degrading and destructive attitudes and actions, especially towards women, as has been highlighted by the Government themselves in their reports on violence against women and girls. Therefore, we must take definitive action to be able to counteract that.
As the noble Lord, Lord Bethell, has indicated, there are three particular areas on which we have to intervene when it comes to amendments. First, we need robust age verification, both for users and—as has been highlighted by a previous speaker—for those involved in the porn industry itself and are producing it. We know that the porn industry, and many within it, are not exactly protective of those whom they employ, and we must make sure that everything is done to protect everyone who is underage.
Secondly, I believe that, in regulations, we need to have what is clear and consistent: consistent in a single definition of pornography; consistent that what is illegal offline is mirrored by what is illegal online; and consistent in ensuring that high standards apply across all platforms. I join with a number of speakers today who have been highly critical of large, conglomerate tech companies and the approach that they take, but that should not blind us to the fact that some of the vilest imagery, some of the vilest abuse and some of the vilest actions happen on small platforms as well. We must make sure that we hold all platforms equally to a high standard.
Thirdly, we must ensure, particularly in terms of age verification, that we see swift and early implementation. I agree that, in terms of the detail of regulation, Ofcom is best placed to be able to deliver that. However, we also know that the full package of regulations that Ofcom will produce might be three, four or five years away. We cannot allow that level of destruction to take place in the meantime. That means, particularly in regard to age verification, that we need to see that early and swift intervention.
In conclusion, I think we have a good Bill, but it could be a better Bill. Collectively, we must ensure that it is the best Bill that is possible, so that we do not face a situation in which, for families and for children—either of the current generation or of future ones—we let them down in the way that the previous generations have been let down.