Rural Phone and Broadband Connectivity

Debate between Lord Walney and Lord Vaizey of Didcot

Tuesday 3rd February 2015 Commons Chamber

[John Woodcock (Barrow and Furness) (Lab/Co-op)]

I congratulate the hon. Member for Hereford and South Herefordshire (Jesse Norman) not only on securing this debate, but on the wonderfully persuasive and erudite way in which he opened it, which makes me slightly trepidatious about following him. [Interruption.] That is most kind. I also congratulate the Backbench Business Committee on finding the time for us to debate this hugely important issue.

Even the urban parts of my constituency suffer economically from the geographical remoteness of our corner of Cumbria. My constituency includes small villages and one of the Lake district’s most remote valleys, which all Members should take the time to discover—not, perhaps, before 7 May, but at any time after that. Good-quality broadband connections are vital for local businesses trying to compete with those in more densely populated areas, for our sizeable tourist industry trying to make the most of our stunningly beautiful area, and of course simply for local residents who want to use the web at something better than the prehistoric speeds that so many of them have to cope with.

Over the last two summer recesses I travelled around my constituency by bike, sitting down with local residents in front rooms, village halls and cafes to talk about whatever issues mattered to them, and time and again—whether in Broughton, Kirkby, Leece or Great Urswick—the issue of broadband speeds came up. Many residents knew they had been promised great things by the Government in terms of rural broadband but had not seen the fruits of that.

Ministers have certainly talked the talk over recent years and some parts of my constituency are getting broadband which is much better, even if they believe, rightly, that the description “superfast” is overegging the pudding, but for too many other areas the reality on the ground simply has not changed. There is no great use in our revisiting here the fiasco of the bidding process for rural broadband, but the delays that led to it are still dragging on, leaving thousands of my constituents relying on broadband speeds of barely 1 megabit per second. In the village of Ireleth alone, 500 households are struggling along on that sort of speed. Hundreds of others in neighbouring villages are seeing similar glacial broadband speeds. The residents and I are becoming increasingly sceptical about BT’s promises—the hon. Member for Hereford and South Herefordshire eloquently made this point—to upgrade the local exchanges and ensure these villages get the 21st century service they deserve and need.

Let me give my own experience to demonstrate this point. On 14 October last year my office received an e-mail from BT stating that the exchanges at Broughton-in-Furness and Greenodd, which serve most of the rural areas of my constituency, would be upgraded during the winter of that year. That was excellent news, but then, after Christmas, another constituent from the area contacted me about their very slow broadband. I wrote to BT again. On 21 January, just three months after I was told something quite to the contrary, BT responded that

“there is no date available by when this will be ready.”

BT understood, the e-mail went on to say, that its supplier, Openreach, had met its target of delivering fibre optics to two thirds of the UK and that anything further would be a matter for funding by the Government’s broadband fund. This is another example of it washing its hands of this situation and the clear responsibility of providing acceptable broadband speeds for my constituents.

[The Minister for Culture and the Digital Economy (Mr Edward Vaizey)]

Will the hon. Gentleman acknowledge in the course of his brilliant speech—which easily passes muster with that of my hon. Friend the Member for Hereford and South Herefordshire (Jesse Norman)—the £43 million that has been invested in Cumbria under this programme and the 119,000 premises that should get superfast broadband under it?

[John Woodcock]

Yes, money has been invested, and where it has come in, it has been welcome, but it has been too slow, it has not met the promises of delivery which the Government themselves set out and there are still too many areas that have got nothing at all, and they are tearing their hair out. As I am sure the Minister will accept, it is my responsibility to speak up for those people in the House today. On that note, will he agree to meet BT with me, so that it can explain when faster progress will be made and when it will meet the promise that it so clearly made?

[John Woodcock]

The hon. Member makes a good point but BT should not be let off the hook on this, because it has made assurances to my constituents and to others that it has not delivered on.

[Mr Vaizey]

Of course I will meet the hon. Gentleman. Although it is a great hostage to fortune to say so, I make it a matter of principle that I will always meet any Member who requests a meeting to discuss this issue. And while I am on my feet, I will also say: Devon and Somerset, 300,000 premises and £92 million.