Santander Closures and Local Communities

Debate between Lord Walney and John Glen

Thursday 14th February 2019 Westminster Hall

[John Glen]

As Minister I have conversations with banks and the FCA frequently. These are matters that can be considered.

[John Woodcock]

Will the Minister give way?

[John Glen]

I would be happy to—I was just going to refer to the hon. Gentleman’s points.

[John Woodcock]

Perhaps the Minister should do that first, then.

--- Later in debate ---

[John Glen]

I hope the hon. Gentleman will forgive me, but I want to focus on the thoughtful point made by the hon. Member for Barrow and Furness. He referred to his time as an adviser in the Department for Work and Pensions, and to joined-up Government and the Post Office card. It is true that universal credit will have to be paid into bank accounts, but basic bank accounts, which do not involve any fees, are available. Those a viable and accessible alternative. I am happy to take up any further points he wants to make about that, and to learn from his experience in government.

[John Woodcock]

It would be useful to understand why universal credit is not being made available for payment into Post Office card accounts, but I wanted to intervene on another issue relating to the Post Office. The Minister said the Treasury has a policy on access to cash. One of the big issues with Santander going from Ulverston and, I imagine, other areas is that the cash machine will go as well. We have a post office without a cash machine. That will really damage Ulverston, which is a fabulous market town. On festival days, there are huge queues at the existing cash machine. Can the Government direct the Post Office to increase its cash machines in such areas?

[John Glen]

I am very happy to look into that. On access to cash machines, as I mentioned in the Adjournment debate last Thursday, we set up the payment systems regulator, which is responsible for overseeing payment systems. The regulator is closely monitoring the situation with LINK and the commitments it has made to maintain the spread of ATMs across the UK. I recognise that the pressure on that network is growing. However, I need to reflect on the relationship with the Post Office rather than trying to answer the hon. Gentleman’s question now.

I am going to make some progress, because I need to leave time for the hon. Member for Glasgow East to respond. Given unparalleled consumer change, the banks have adapted to keep competitive, including by taking some of the decisions we have discussed. That has meant investing unprecedented amounts in digital development, financial capability and tailored support for vulnerable consumers so banking is more personalised, on-demand and flexible, which many people expect in the modern world.

Let me address the impact on the franchising of Crown post offices, which a number of Members raised. Prior to finalising its plans for franchising, the Post Office runs local consultations to engage the local community and help shape its plans. That is in line with its code of practice and has been agreed with Citizens Advice. Indeed, Citizens Advice reported that the Post Office’s consultation process is increasingly effective, with improvements agreed in most cases, demonstrating its willingness to listen to the community.

The Government acknowledge that the post office plays an important part in the lives of customers, and accessibility of post office services is a key Government priority. That is why we have set specific access criteria, requiring 99% of the UK population to be within 3 miles of their nearest post office. Despite the point made by the hon. Member for Heywood and Middleton (Liz McInnes) that legislation does not impose a specific requirement for Post Office Ltd to undertake an equality impact assessment, the Post Office considers the impact of proposed changes to the network on its customers, and the Post Office and all its franchise partners, including WHSmith, are subject to all relevant accessibility legislation.

Passchendaele

Debate between Lord Walney and John Glen

Thursday 13th July 2017 Commons Chamber

[John Glen]

I am extremely grateful to my hon. Friend, as I was just about to do that. He is right to mention their enormous contribution over the last 100 years.

Tyne Cot is the final resting place of almost 12,000 Commonwealth servicemen, of whom more than 8,300 remain unidentified—among them four German soldiers. At the heart of the cemetery is the Tyne Cot blockhouse, a formidable German fortification captured during the fighting and then used as a medical post. After the war, remains were brought to Tyne Cot from across the surrounding battlefields, but most of those buried there are thought to have died during the third battle of Ypres.

When the Menin Gate was constructed, its walls proved insufficient to bear the names of all the missing of the Ypres Salient, so a memorial wall at Tyne Cot bears the names of nearly 35,000 men who were killed after 16 August 1917 and whose graves are not known.

[John Woodcock (Barrow and Furness) (Lab/Co-op)]

Is the Minister troubled, as I am, by the inherent tension within the nation’s commemorative programme for the first world war between the need to remember the sacrifice of previous generations and the desire to instil in current generations the need for patriotism and potential sacrifice in defence of our values? The dreadful, needless mass loss of life in the first world war was perhaps different from the second world war.

[John Glen]

The hon. Gentleman makes a typically thoughtful representation of the challenge in getting these commemorations right. I hope he will recognise that a lot of thought and work has gone into trying to get that balance right. I hope we will begin to understand how it is being balanced when we hear from some of my colleagues, particularly my hon. Friend the Member for South West Wiltshire (Dr Murrison).

I will reflect, as I said I would, on the CWGC, which commemorates 54,000 of the missing on the Menin Gate and a further 35,000 on the memorial wall at Tyne Cot. When the names on other nearby memorials are added, the total comes to some 100,000 soldiers who have no known grave, numbers that are unimaginable in modern-day warfare.

Following the ballot for free tickets launched in January, I am delighted that around 3,900 descendants will attend the event at Tyne Cot. The content and staging of the event will evoke, I hope, a strong sense of place, making full use of the poignancy and historic significance of the cemetery. There will be readings by military personnel and descendants, musical performances by UK military bands, a choir and solo performances, and a formal act of remembrance. Readings of soldiers’ recollections, letters and diaries, as well as poetry, will tell the story of the third battle of Ypres and the experiences of men who fought there. Content will reflect the contribution of men from across the UK and Ireland, as well as from the Commonwealth.

In addition, from 29 to 31 July, the Passchendaele centenary exhibition will be held at Passchendaele Memorial Park in Zonnebeke. We have been working with Memorial Museum Passchendaele, and the exhibition will include contributions from a range of UK and Belgian museums and organisations. There will be artefacts, exhibition-style display boards and panels, living history groups and areas for historical talks and musical performances in open-air and covered areas. Memorial Museum Passchendaele will also have an exhibition entitled “Passchendaele, landscape at war,” which will be open to visitors.

I thank and acknowledge the help and support given to us by all the local organisations and local communities in and around Ypres and Zonnebeke during the planning stages over the last year. Their support has been invaluable, and my thanks go particularly to the mayors of Ypres and Zonnebeke, who have led that contribution.

We have also had a huge amount of support from the Commonwealth War Graves Commission, which is celebrating its own centenary this year. This organisation is one of our key partners, and it does outstanding work in ensuring that 1.7 million people who died in the two world wars will never be forgotten. The CWGC cares for cemeteries and memorials at 23,000 locations in 154 countries and territories across the globe, making sure that our war dead are honoured with dignity. The CWGC recently launched a new scheme for interns who have been welcoming and guiding visitors at major cemeteries and memorials this summer, including at Tyne Cot. Also, the Ministry of Defence is a key partner that is contributing military assets to these events. I am delighted, too, that the BBC will be broadcasting the events on both Sunday night and Monday.

Our key themes across the entire first world war centenary programme are remembrance, youth and education. On youth and education, I am pleased that the National Youth Choir of Scotland will perform at all three commemorative events and that around 100 graduates of the National Citizen Service, aged 16 to 19, will be part of the delivery team at the commemorations. The graduates have undergone an educational programme on the first world war in readiness for their roles in Belgium.