Telecommunications Fraud: Reimbursement of Victims

Lord Vaizey of Didcot Excerpts

Wednesday 14th May 2025 Lords Chamber

[Lord Hanson of Flint (Lab)]

One key area that we are focusing on in the revised fraud strategy is data sharing. I want to ensure that telecoms companies, telecommunications providers, platforms, the police and others share data where there is fraudulent activity. I hope that Members will bear with me but, when the fraud strategy comes out in due course, data sharing and how we can improve it will be one of our key aims as a Government.

[Lord Vaizey of Didcot (Con)]

My Lords, I am glad that the Minister mentioned data sharing because, obviously, a lot of scams and fraud come through nuisance calls and texts. There is a no man’s land, as it were, between Ofcom and the Information Commissioner’s Office, so it vital that those two regulators work closely together. I hope that, as part of the fraud strategy, the Minister will illuminate how closely those two regulators are working together and perhaps commit to regular reports on how they are cracking down on nuisance calls and texts, which companies they are closing, whom they are fining and what impact they are having.

[Lord Hanson of Flint (Lab)]

Absolutely. I am keen on having not just data sharing but data metrics and performance in the fraud strategy. The noble Lord’s point is extremely valid. There is a lot of good talk, but we need to measure action.

India and Southeast Asia: Free Trade Agreements

Lord Vaizey of Didcot Excerpts

Thursday 6th March 2025 Lords Chamber

[Lord Vaizey of Didcot (Con)]

My Lords, it is a great pleasure to follow my noble friend Lord Bilimoria and his focus on India, reflecting the huge amount of work that he does promoting UK-Indian relations. I also congratulate my noble friend Lady Anelay on securing this debate—she obviously has a distinguished record, having served as a Minister in the Foreign Office covering south-east Asia, and knows of what she speaks.

I speak as the chair of the UK-ASEAN Business Council, a post I have been proud to hold for the last two years, having also been the trade envoy to Vietnam under the premiership of Theresa May. It is a region that I have got to know very well, and it remains a huge source of opportunity for the UK. Trade between ASEAN and the UK stands at around £50 billion a year. The UK is slightly ahead on exports against imports. On goods and services, there is roughly a 50-50 split in what we export.

If we go through the members of the UK-ASEAN Business Council, it will give a flavour of where those opportunities lie, with professional service companies, financial services companies, universities and education companies. We recently had the Premier League join us, which reflects, as it were, the new economy and the new businesses, especially the tech businesses, that can make huge inroads in this area.

Noble Lords do not need reminding that we have fantastic ties in the region. Malaysia and Singapore are both Commonwealth nations, with very visible investment in the UK—you have only to look across the river to see the incredible regeneration of Battersea Power Station. Thailand, the Philippines, Indonesia and Vietnam are also huge and growing economies where we do a lot of business. There is prominent investment from Thailand. My noble friend Lady Anelay mentioned her visit to Indonesia. I was lucky to sit down with the President of Indonesia when he visited the UK recently as well as the Prime Minister of Malaysia, who was also in the country recently. We are constantly visited by high-level politicians from all those countries, all of whom want to engage with us.

We are very lucky to have some first-class officials based in the region, not least Martin Kent, our trade commissioner, and Sarah Tiffin, our ASEAN ambassador. There is everything to play for. We have a free trade deal with Singapore, as well as a digital economy agreement. We have a free trade deal with Vietnam; we piggybacked on the EU deal. Minister Alexander negotiated an enhanced trade partnership with Thailand, which we signed in September. We have an economic growth partnership with Indonesia. They are not very sexy names, but they are important agreements.

We are the first dialogue partner with ASEAN for 25 years. Of course, we are members of the CPTPP, which includes four ASEAN members, with three more knocking on the door. The CPTPP is already delivering significant benefits—we can now of course export chocolate to Malaysia without paying any tariffs. The CPTPP has given us, in effect, a free trade agreement with Malaysia by the back door.

I conclude simply with two to-do points for the Minister. First, Malaysia is currently the chair of ASEAN. I cannot emphasise enough how engaged Malaysia is with the digital agenda and how much it seeks to engage with the UK on digital, not least on artificial intelligence. Many new institutions have been established in Malaysia which quite openly mimic ours, with imitation being the sincerest form of flattery. They look to us for guidance—not in a patronising sense—on how they should develop their tech policy and tech infrastructure. Secondly, I was flattered to be asked to the Indonesian embassy to meet the Minister for Eurasian affairs, who simply put his cards on the table and said: “We are very keen to have a free trade agreement with the UK”. It is sitting on the table. I do not know if it is quite oven ready, but we have an enthusiastic partner in Indonesia. We recognise that the Government have priorities in terms of their free trade deals, not least with India, but Indonesia is a very willing partner.

Emergency Service Network Programme

Lord Vaizey of Didcot Excerpts

Monday 24th February 2025 Lords Chamber

[Lord Hanson of Flint (Lab)]

I am grateful to the noble Lord, who will be aware that I can be responsible only for activity post 4 July 2024. There was significant time and money overspend under the previous Government. However, he is right that the service will provide for 300,000 users across Britain, 107 emergency services, 44 police forces, 50 fire and rescue services and 13 ambulance trusts, as well as 300 other organisations that use Airwave for this important purpose. I hear what he says, but we have set a course of action and a direction of travel. He will no doubt monitor that, and I want to ensure that the switchover from Airwave to the new emergency service network happens as quickly as possible. As he knows, it will take some time to bed in following the ending of the previous contract and the beginning of this contract. I hope that the House will bear with me on that delivery in due course.

[Lord Vaizey of Didcot (Con)]

My Lords, this saga goes back so far that I was the telecoms Minister when this was first being discussed, in 2015. I am glad that progress has been made, but with the greatest respect to the noble Lord, setting a new course of action at this late stage would not necessarily be the right thing to do. The fundamental point is that the Home Office should not be building or contracting a mobile phone network, and I am glad that BT/EE is in charge of it. What worried me was reading that the Home Office itself is planning to build 300 masts. How does this programme correspond with the DCMS’s programme for a rural network shared between the mobile operators? It seems that the left hand and the right hand may each not know what the other is doing.

[Lord Hanson of Flint (Lab)]

Given the overspend, I do not know whether the noble Lord was the left hand or the right hand in the previous Government. But whichever he was, I declare an interest: I was the Police Minister in 2009-10, and this had not started then. The delay, obfuscation, overspend and costs happened entirely on the previous Government’s watch. However, let us put that to one side. The key thing is ensuring that our police forces, fire services and others have appropriate services. The Home Office will provide some masts because there are some security implications, which we need to examine and deliver on. I hope that I can reassure the noble Lord, and the noble Lord, Lord Hogan-Howe, that the Home Office will have a grip on this and will deliver, and that it has a three to five-year plan to get the basics in place, with a handover as soon as possible.

Emergency Services Mobile Communications Programme

Lord Vaizey of Didcot Excerpts

Wednesday 20th July 2022 Lords Chamber

[Baroness Williams of Trafford (Con)]

The noble Baroness points out the reason why we need the new system. Airwave is expensive and out of date, and will start to become obsolete towards the end of this decade. It uses old technology and has only voice and slow text-based data services so, yes, that is entirely the aim of the new system.

[Lord Vaizey of Didcot (Con)]

My Lords, this network programme is much needed and has to be the right solution. As I understand it, one of the benefits of the new programme will be that the emergency services can send out text messages. Those were very useful during Covid and would perhaps have been useful yesterday, during the heatwave. Can my noble friend outline which services will have access to the text-messaging programme and what kind of use cases are envisaged?

[Baroness Williams of Trafford (Con)]

I totally agree with my noble friend. It would have been very useful yesterday and it should be available across all emergency services networks: fire and ambulance, and in the Underground as well.

Policing: European Championship Final

Lord Vaizey of Didcot Excerpts

Thursday 15th July 2021 Lords Chamber

[Baroness Williams of Trafford (Con) [V]]

My Lords, I will not at this point state which team I support, because that might get us into another row. However, I agree that lessons have to be learned. I understand that there was very regular communication on what was going on, and I think the police on the whole did a very good job. As the noble Lord says, it is a very good thing that nobody was more injured than they were, particularly the police officers. Nineteen officers were injured but, thankfully, none died.

[Lord Vaizey of Didcot (Con) [V]]

My Lords, I attend a lot of football matches in London and went to two of the European Championship games. The police do an exemplary job in policing football matches, and let us not forget that arrests have fallen by 50% in a decade. I was astonished to learn that the police can reclaim policing costs from football clubs only if they are in the ground, and that of the £48 million a year it costs to police football matches, they get only £5 million back. Will the Minister look at this legislation so that the police can start to reclaim the costs from the football clubs and not have this artificial situation where the football clubs keep them out of the grounds in order to save money?

[Baroness Williams of Trafford (Con) [V]]

I totally agree with my noble friend in praising the police for the exemplary job they do, and I will take his point back.

E-scooters

Lord Vaizey of Didcot Excerpts

Monday 12th July 2021 Lords Chamber

[Baroness Williams of Trafford (Con) [V]]

My Lords, that is one of the things being suggested. As a cyclist myself, as I said when I answered the last Oral Question on this subject, it is quite terrifying for these things to come up behind you. You cannot hear them, you cannot see them until they are upon you, and they go really quite fast. So, at the end of the trial, I am sure that all those things will be taken into consideration.

[Lord Vaizey of Didcot (Con) [V]]

My Lords, I am a big fan of e-scooters and am delighted that the Government are carrying out these trials. Does the Minister know how many miles have so far been travelled on legal e-scooters hired under the Government’s pilot schemes, and is there any estimation of what contribution they have made to reducing both congestion and pollution in our cities?

[Baroness Williams of Trafford (Con) [V]]

My Lords, somewhere I have the figures for how many miles have been driven on them, but what is certain is that they have reduced congestion. But the trials will be the perfect way to see that they can be used in a safe way.

United Kingdom Resettlement Scheme

Lord Vaizey of Didcot Excerpts

Wednesday 3rd March 2021 Lords Chamber

[Baroness Williams of Trafford (Con)]

Naturally the pandemic has hindered our efforts. Everything has been delayed, including resettlement schemes. We have restarted the resettlement schemes because we have reached over 20,000 under our previous commitment. I am not sure “apology” is the right word as we are doing everything we can, and we have restarted our resettlement schemes.

[Lord Vaizey of Didcot (Con)]

My Lords, I mention in passing how much work is being done by Arts Council-funded organisations to support and help refugees. I have a specific question for the Minister: how many family reunion visas have been granted in the last five years?

[Baroness Williams of Trafford (Con)]

I join my noble friend in paying tribute to those Arts Council organisations. Their efforts are very much appreciated. We have issued almost 30,000 family reunion visas in the last five years. This House often goes on about Dublin transfers, quite rightly, but those figures pale into insignificance compared with the number of family reunion visas we have issued.

Police National Computer

Lord Vaizey of Didcot Excerpts

Tuesday 19th January 2021 Lords Chamber

[Baroness Williams of Trafford (Con)]

I am very happy to give the noble Lord an update: last week the Home Office became aware that, as a result of human error, the software which triggers these automatic deletions contained defective coding and had inadvertently deleted records that it should not have and had not deleted some records which should have been deleted. An estimated 213,000 offence records, 175,000 arrest records and 15,000 person records are now being investigated as potentially having been deleted. It is worth explaining to the House, which I did not do before, that multiple records can obviously be held against the same individual, as the noble Lord will know.

On how we dealt with it, on the same day as the Home Office became aware of it, engineers put a stop to the automated process to ensure that no further deletions took place. All similar automatic processes have also been suspended. Earlier last week, Home Office civil servants and engineers worked very quickly to alert the police and other operational colleagues, and established a bronze, silver and gold command to manage the incident and co-ordinate a rapid response. The noble Lord will have heard me say to two previous speakers just what the process will be over the next few days.

[Lord Vaizey of Didcot (Con) [V]]

My Lords, I, of course, accept my noble friend’s assurances that this was human error. Indeed, human error has brought down the biggest and most sophisticated IT companies, such as Facebook, Google and Twitter. Nevertheless, this shines a light on the still creaking government IT procurement systems. I echo the comments of my noble friend Lord Dobbs. Is it not time to get departments out of their fiefdoms and working more effectively with the Government Digital Service to provide an IT strategy that is fit for purpose as we end the first quarter of the 21st century? We still have these fiefdoms procuring huge IT projects at vast cost and overrun which are not fit for purpose. It is time to centralise this procurement process.

[Baroness Williams of Trafford (Con)]

My Lords, I do not know whether I am speaking as a Minister or not, but on a personal level I totally agree with my noble friend. A whole-of-government approach would be so much better in so many areas, but each department is very protective of the money it seeks from the Treasury. Perhaps in future we will begin to have much more of a common approach on technology and procurement.

Scheduled Mass Deportation: Jamaica

Lord Vaizey of Didcot Excerpts

Tuesday 1st December 2020 Lords Chamber

[The Deputy Speaker (Baroness Fookes) (Con)]

Do we have the noble and learned Lord, Lord Woolf? If not, I call the noble Lord, Lord Vaizey of Didcot.

[Lord Vaizey of Didcot (Con) [V]]

My Lords, I wonder whether my noble friend the Minister could confirm a number of things regarding this case: first, that these deportations are taking place under legislation passed by the last Labour Government; secondly, that the deportation of foreign criminals to Jamaica makes up a very small percentage of the deportations undertaken every year; and, thirdly, that it is wholly wrong to conflate the scandal of Windrush with this case. The Government are dealing with the fallout from the Windrush scandal but this case has nothing to do with it.

[Baroness Williams of Trafford (Con)]

Perhaps I can turn to my noble friend’s last question first, because he is absolutely right; my noble friend Lord Lancaster also alluded to this point. To conflate this flight, which contains some pretty serious criminals, with the people of the Windrush generation who came to this country to rebuild it after the war is an absolute insult to the Windrush generation, so I absolutely agree with my noble friend.

On the second point about the percentage of deportations, he is absolutely right. It is tiny: in terms of deportations to Jamaica, it is some 1%. Thirdly, he is absolutely right about the legislation: the UK Borders Act was passed in 2007 under a Labour Government.

Hate Crime: Misogyny

Lord Vaizey of Didcot Excerpts

Monday 23rd November 2020 Lords Chamber

[Baroness Williams of Trafford (Con)]

The noble Baroness will know that there are already numerous strands of hate crime legislation. After the Law Commission has reported, I fully expect that Parliament will be updated on its findings.

[Lord Vaizey of Didcot (Con)]

My Lords, I will make one brief point. My noble friend will have noticed the concession made by the Scottish Government on their hate crime Bill that one has to show intent to incite hatred. Will my noble friend keep this in mind when the Law Commission reports next year?

[Baroness Williams of Trafford (Con)]

I thank my noble friend for that point. We will certainly keep all aspects of findings and law in mind when thinking about future plans.