Online Harms White Paper

Debate between Lord Storey and Lord Ashton of Hyde

Tuesday 30th April 2019 Lords Chamber

[Lord Storey (LD)]

My Lords, I have listened with great interest to the speeches made so far and also read, in some detail, the online harms White Paper. This followed the Green Paper, published in October 2017, in which there was an aspiration to make the UK,

“the safest place in the world to be online”.

This aspiration, which some might call a faint hope, appears again in the executive summary of the White Paper. I also listened to today’s Statement on yesterday’s social media summit and was interested to hear the Minister say that it was agreed,

“to work with experts … to speed up the identification and removal of suicide and self-harm content, and create greater protections online”.

What does the Minister understand “speed up the identification” to mean? Does it mean immediately, within an hour, a day, a week or what?

[Lord Ashton of Hyde]

Which Minister are you talking about?

[Lord Storey]

I am talking about the earlier Oral Statement on the social media summit.

In the past 18 months, we have seen the internet become less safe and more dangerous, for everyone, but in particular for children and young people, who I have a particular interest in. I am not going to talk about the technical aspects of how we might regulate the internet: I am no expert on bandwidth, et cetera, and the only generation I am interested in is the one currently growing up. I have read about 3G, am using 4G and am reading about the opportunities and threats of 5G.

We must ensure that the next generation of computers, and those who profit massively from the industry, exercise a duty of care. Current and future generations of children and young people must be protected so that they can enjoy a fraction of the innocence that we enjoyed. We spent time and money on the thing called the watershed, in an attempt to prevent children watching adult content on terrestrial TV channels. We pay the staff at the British Board of Film Classification to watch every film for which general release is sought, giving each film an age rating. We have established the Video Standards Council to rate video games. Imagine the uproar there would be if the 10 o’clock news had shown the shootings in New Zealand or beheadings by ISIS. However, as the House has heard, when it comes to the internet the only regulation is self-regulation. Even Mr Zuckerberg, one of the worst villains of the internet piece, makes billions while crying crocodile tears about the need for external regulation.

When a gentleman called Mr Ford began to make motor cars, it was soon realised that they could do serious physical damage to people and property. To minimise the damage, a decision was taken to regulate cars; abolishing them was not an option. In England, we have stringent rules on who can drive, the speed at which cars are driven and how drivers must follow the Highway Code. Parents—most of them—teach their children how to cross the road safely. This is reinforced in schools and, as children begin to use roads as cyclists, they are taught how to keep themselves safe. Similarly, car makers are strictly regulated in terms of the safety of passengers and, increasingly, the damage to the environment.

However, the internet, the 21st-century Wild West, seems to have more than its fair share of bandits but no sheriffs to take them on. The internet is, as yet, totally unregulated and is driven by just two motives: making bigger profits or reducing costs. The reason why pornography, to take just one example, is so easily available on the internet is because the internet giants make unbelievably huge amounts of money, directly and indirectly, by hosting pornography sites.

Of course, everyone agrees that young people should not watch extreme violence or pornography and the industry shadow-boxes with parental filters and age limits. However, the research shows that parental filters are easily evaded and age limits are totally ineffective. A decade ago, in a Committee Room in this House, there was a seminar on the dangers posed to children by the internet. There was unanimity, even then, from the Department for Children, Schools and Families, Vodafone and Google that the internet genie was out of the bottle. Since then, successive Governments have talked the talk about protecting children and young people from the hell which is only three clicks away, but no serious attempt has been made to regulate the internet.

I support this White Paper and congratulate the Government on bringing it forward. We should present this not as an attack on freedom of expression but as allowing freedom of expression which does not damage the most vulnerable. I see this as the start of a process. We know that the industry is lobbying hard to protect its profits. We have all heard how it is difficult—which means expensive—to stop offensive and illegal content being readily available.

I pause to reflect on the points made by the noble Lord, Lord Puttnam, about the threat to our society and democracies. We have seen how that has gone on: the presidential election in America was probably affected by bots targeting literally millions upon millions of people. As political parties, we use social media to campaign and we do it in a very effective way, but in the wrong hands these means can be used to turn against democracy. I hope that the Government and the Minister will think hard, in detail, about the points that the noble Lord made.

Internet companies say, “There is nothing we can really do about this”, but just look at what is happening in China. Xi Jinping manages to block anything that does not fit in with his socialist China, often with the agreement of the internet giants themselves, who go along with what he says to ensure their presence in the country. I am not suggesting that we have the same regime as China, but it is possible to put in place algorithms and filters which stop the most harmful effects of the internet. As a Liberal Democrat, I am in favour of individual freedoms, but we also have a duty to ensure that that freedom is constrained by the rights of others.

Children have the right to a childhood, and schools need to educate children to be responsible users of social media. Parents must be empowered to protect their children through digital literacy, advice and support. I hope that the Minister will look carefully at the area of support to schools. The Government will say that schools should be doing more and giving education. The problem is that we have a subject called PSHE—personal, social and health education—which many of us have said should be taught in all schools, but of course academies and free schools can choose not to do PSHE or choose not to talk to children about the problems of ensuring internet safety. Unless we regulate the internet to keep our children safe, we will continue to pay a very high price. Parents of children who have committed suicide know how high that price is.

Radio: Local Commercial Stations

Debate between Lord Storey and Lord Ashton of Hyde

Thursday 25th April 2019 Lords Chamber

[Lord Storey]

To ask Her Majesty’s Government what assessment they have made of the importance of having locally produced content and services on local commercial radio stations.

[The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Ashton of Hyde) (Con)]

My Lords, the Government support a strong and vibrant radio sector encompassing the BBC, commercial and community radio, providing the widest possible choice for listeners. We acknowledge and value the role that local commercial stations play in the provision of national and local news and other local content. Local programming and content requirements for holders of local analogue commercial radio licences are set by Ofcom, the independent regulator, under the existing legislative framework.

[Lord Storey (LD)]

I am not as sanguine as the Minister. He will know that large media players have been buying up local commercial radio stations and stripping out hundreds of hours of local programming for that programming to be made in London. We have seen the largest compulsory redundancies in commercial radio as DJs, engineers and producers lose their jobs. How will we maintain this local presence, not just in news, travel and weather, but in proper programme making? Perhaps he can talk to Ofcom about being more proactive or maybe look at how community radio can be developed.

[Lord Ashton of Hyde]

Of course, the noble Lord is right. Not only community radio but commercial radio has seen a massive increase since 2010, when the current regime was bought in. But according to Ofcom’s guidelines, the large commercial radio groups still need to have studios that originate programming within approved local areas. The approved local areas were brought in under the last Labour Government. They will not be able to originate content solely in London. We support local radio in a number of ways and are looking forward, for example, to introducing multiplexes soon for local DAB radio.

Gambling: Children

Debate between Lord Storey and Lord Ashton of Hyde

Tuesday 15th January 2019 Lords Chamber

[Lord Ashton of Hyde]

My Lords, although there may be an intuitive link there, there is not actually conclusive evidence that that is how problem gambling starts. The other point to make is that, while I am not sure that it is a majority, a significant number of children who buy scratch cards and National Lottery-type products do it with their parents’ money and indeed with their parents actually present. The question of whether 16 and 17 year-olds should be allowed to use the National Lottery will be part of the review for the fourth competition for the next national lottery licence.

[Lord Storey (LD)]

My Lords, we know that half a million young people are gambling regularly. I am concerned about the support that we can give to those young people who become addicted. I wrote a Written Question to the Minister and I was very grateful for his detailed reply. We have a national facility, the National Problem Gambling Clinic, and I think we are due to open one in Leeds, but that covers only a small percentage of young people who need support. There is a charity called Beacon Counselling, which is working with the NHS trust in Lancashire to provide a facility. Could the Minister look at that and see how we could roll it out to the rest of the country?

[Lord Ashton of Hyde]

I certainly will look at that. We are looking at treatment for all problem gamblers and for children in particular. That is why I am pleased that the NHS long-term plan is committed to expanding dedicated support for those experiencing problems with gambling. As the noble Lord says, GambleAware is setting up a new clinic in Leeds. We will see how that goes, and we are working with the NHS to see if more treatment centres are needed.

Data Protection Bill [HL]

Debate between Lord Storey and Lord Ashton of Hyde

Report: 3rd sitting Hansard: House of Lords
Wednesday 10th January 2018 Lords Chamber

[Lord Ashton of Hyde]

My Lords, I am grateful to all noble Lords who have spoken. I begin by thanking my noble friend Lady Neville-Rolfe, my predecessor in this role, for once again bringing the topic of small businesses to the House’s attention. Other noble Lords have extended that from small businesses to small organisations—indeed, even clans. While I am on the important subject of the clan, the noble Earl asked whether they would be classed as small organisations. I am sure that they are not small, but the answer is yes, they will be subject to the provisions of the GDPR.

The serious, general reason is that the GDPR, which is EU legislation which comes into direct effect on 25 May, is there to protect personal data. We must remember that the importance of protecting people’s personal data, particularly as it has developed since the most recent Data Protection Act was passed in 1998, has extended dramatically and concerns very personal items that belong to people. That is why it does not entirely matter whether it is a small or large organisation. Public authorities, such as parish councils, and other small organisations, such as charities, must take personal data seriously. They have obligations under the existing Act, but under the GDPR, they have more, and that is why. However, I and the Government instinctively support small organisations where we have it in our power to do so. I shall return to some of the specific points later.

I thank my noble friend for bringing this matter to the House’s attention and for coming to discuss it at length; I welcome this opportunity to provide some reassurance. As I have said at previous stages of the Bill, I wholeheartedly agree that the Government should recognise the concerns of the smallest organisations and continuously look at ways to support them through the transition to a new data protection framework. The amendments tabled by my noble friend have all been designed with small organisations, charities and parish councils in mind.

Before I address each amendment in turn, I remind noble Lords that the Information Commissioner’s Office already produces a variety of supportive materials intended to help organisations of all sizes to navigate their way to data protection compliance. I strongly encourage businesses to consult these, and to make use of the commissioner’s new dedicated helpline, provided specifically for small organisations. I am pleased to say, in answer to my noble friend Lord Marlesford and, in part, to my noble friend Lord Deben, that the Information Commissioner has agreed to issue advice to parish councils, which will be published shortly. That is one of the organisations to which my noble friend referred. I understand exactly what he is saying, as I live in a small village and my wife is a parish councillor. I assure noble Lords that the issues of the Data Protection Act in relation to parish councils have been aired vociferously, and not only in this Chamber.

In addition, it is worth noting that the process for paying annual charges to the commissioner will become simpler and less burdensome, which I am sure will come as welcome news to small organisations—but we will return to that point shortly.

Amendment 106 would add a new clause that would give the Information Commissioner a duty to provide additional support to small businesses, charities and parish councils to meet their requirements under the GDPR. This may include, among other things, additional advice and discounted fees paid to the commissioner. I think that my noble friend Lord Marlesford, raised a point earlier on, and I hope that it will be helpful if I put it on record that parish councils can share duties like a data protection officer, which is a public authority that they have to have, under the GDPR, with other parish councils as well as with district councils. Parish clerks can also fulfil that role.

While I agree with my noble friend that small organisations should be supported to meet new obligations under the GDPR and this Bill, I cannot agree with the obligations that that would place on the commissioner. As I mentioned earlier, the commissioner has already published a wide breadth of guidance online and is continuing to develop this guidance as we near the date of GDPR implementation. I mentioned an example just now. Only recently, she updated her small business portal to make it easier for organisations to access GDPR-related resources. Given that the commissioner is already so active in this field, which the Government and, I think, my noble friend fully support, I fear that additional prescriptive requirements would distract rather than contribute.

[Lord Storey (LD)]

While the Minister is responding on this issue—I was not allowed to move Amendment 87A because somebody shouted out “not moved” when it was in fact not moved by myself—could he include schools in his comments?

[Lord Ashton of Hyde]

We were going to have a debate on that—I gather that the Liberal Democrats did not want to bring it forward—but the basic answer is that schools have responsibilities under the GDPR. They particularly have responsibility for personal data relating to children; they already have extensive responsibilities under the current Data Protection Act. So it is very much an issue for schools. In this case, to help them, the Department for Education is going to provide guidance—and I am assured that it will be out very soon. So they have particular responsibilities. The kind of personal data that they handle on a regular basis is very important; I believe that the noble Lord, Lord Clement-Jones, mentioned an example of some of the personal data that they hold in relation to free school meals, which has to be protected and looked after carefully. One benefit for the school system, as far as other organisations are concerned, is that they will have central guidance from the Department for Education—and I repeat that that is due to come out very soon.

I turn to Amendment 125, also proposed by my noble friend. It seeks to introduce a requirement on the Secretary of State, when making regulations under Clause 132, to consider making provision for a discounted charge—or no charge at all—to be payable by small businesses, small charities and parish councils to the Information Commissioner. Clause 132(3) already allows the Secretary of State to make provision for cases in which a discounted charge or no charge is payable. The new charge structure will take account of the need not to impose additional burdens on small businesses. This may include a provision in relation to small organisations.

I am happy to confirm that the Government have given very serious consideration to the appropriate charges for smaller businesses as part of the broader process for setting the Information Commissioner’s 2018 charges. The new charge structure will take account of the need to not impose additional burdens on small businesses. It is important to note, however, that small and medium organisations form a significant proportion of the data controllers currently registered with the ICO—approximately 99%, in fact. The process of determining a new charge structure is nearly complete and we will bring forward the resulting statutory instrument shortly. I would, however, like to put one thing on the record: in putting together that charging regime, we have been mindful of the need to ensure that the Information Commissioner is adequately resourced during this crucial transitional period, but I want to be clear that the Government do not consider the 2018 charges to be the end of the story. There may well be more we can do further down the line to modernise a regime that has not been touched for the best part of a decade.

Amendment 127 would place an obligation on the commissioner, in her annual report to Parliament, to include an economic assessment of the actions that the commissioner has taken on small businesses, charities and parish councils. I agree with my noble friend about the importance of the commissioner being aware of the impact of her approach to regulation during this crucial period. As I said to the commissioner when we met, we must nevertheless also be mindful of maintaining her independence in selecting an approach. Even if we did not think that having an independent regulator was important—I want to be clear: we do —articles 51 to 59 of the GDPR impose a series of particular requirements in that regard. But, all of the above notwithstanding, I agree with a lot of what my noble friend has said this afternoon.

Turning to amendment 107A, in the name of the noble Lord, Lord Clement-Jones, concerning the registration of data controllers, I remember the Committee debate where the noble Lord tabled a similar amendment. I hope that I can use this opportunity to provide further reassurance that it is unnecessary. The Government replaced the existing notification system with a new system of charges payable by data controllers in the Digital Economy Act. We did this for two reasons. First, the new GDPR has done away with the need for notification. Secondly, and consequentially, we needed a replacement system to fund the important work of the Information Commissioner. All this Bill does is re-enact what was done and agreed in the Digital Economy Act last year. We legislated on this a year earlier than the GDPR would come into force because changes to fees and charges need more of a lead time to take effect. As I have already said, these new charges must be in place by the time the GDPR takes effect in May and we will shortly be laying regulations before Parliament which set those fees.

Returning to the subject matter of the amendment, under the current data protection law, notification, accompanied by a charge, is the first step to compliance. Similarly, under the new law, a charge will also need to be paid and, as under the previous law, failure to pay the charge is enforceable. We have replaced the unwieldy criminal sanction with a new penalty scheme—found in Clause 151 of the Bill.

Youth Orchestras

Debate between Lord Storey and Lord Ashton of Hyde

Thursday 7th December 2017 Lords Chamber

[Lord Storey (LD)]

My Lords, on behalf of my noble friend Lady Bonham-Carter of Yarnbury, and at her request, I beg leave to ask the Question standing in her name on the Order Paper.

[The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Ashton of Hyde) (Con)]

My Lords, the Government support a number of national young music organisations, including the national youth music orchestra, with over £1 million of public funding a year confirmed until 2020. These organisations undertook at least 125 performances across the country in 2016-17. The Government remain committed to supporting our orchestras and classical music organisations across the country and at all scales. Music, as well as art and design, is a compulsory subject in the national curriculum for five to 14 year-olds.

--- Later in debate ---

[Lord Storey]

I thank the Minister for his reply and the importance the Government attach to these orchestras. Will the Minister give the House an assurance that, if we were to leave the EU, the finance given to youth orchestras and to other cultural institutions, for example for touring, will continue?

[Lord Ashton of Hyde]

I can confirm that, when we leave the EU, the existing amounts that we spend on British youth orchestras will continue. For example, the total Arts Council investment, which includes music, has been guaranteed until 2020.

Video Games: Domestic Violence and Child Abuse

Debate between Lord Storey and Lord Ashton of Hyde

Wednesday 6th December 2017 Lords Chamber

[Lord Storey]

To ask Her Majesty’s Government what action they are taking to restrict the sale of video games featuring domestic violence and child abuse.

[The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Ashton of Hyde) (Con)]

My Lords, under the Video Recordings Act, games on physical media are referred to the Video Standards Council for classification if they contain content unsuitable for children. Anyone supplying a game rated 12, 16 or 18 under the Pan-European Game Information age-rating system to someone below the appropriate age risks a fine or jail sentence. The Video Standards Council can refuse to certify a game containing material that is illegal or that it considers would cause harm to players.

[Lord Storey (LD)]

I thank the Minister for his reply. I am sure that he would agree with Andy Burrows from the NSPCC, who said:

“Any video game that trivialises or normalises child abuse, neglect or domestic violence for entertainment is unacceptable”.


The Video Standards Council, which took over from the British Board of Film Classification, is more like a trade organisation than a regulatory body and uses a very light-touch approach to classifying video games, which does not meet the concerns of parents. In fact, none has been made unavailable or removed from the shelves. Will he consider strengthening how we deal with young people—children—and video games?

[Lord Ashton of Hyde]

The noble Lord is absolutely correct to say that, at the moment, the council has not effectively banned any video game, but its members are the professionals, set up to do the job under the Act. They were the people who Parliament decided were correct to do this and have access to expert advice, including psychologists and legal advice. The video games industry knows that the council can effectively ban a video game if it is unsuitable. However, I take the point that these things need looking at occasionally, and part of the internet safety strategy deals directly with video games. We are asking questions about that to see whether anything further needs to be done.

Data Protection Bill [HL]

Debate between Lord Storey and Lord Ashton of Hyde

Committee: 2nd sitting (Hansard): House of Lords
Monday 6th November 2017 Lords Chamber

[Lord Ashton of Hyde]

I am not an expert on education, but I do not think that “adapting” children is a recognised educational aspiration. We are trying to make children aware of the issues involved in the online world. We all accept that they are technically skilful, but they may not have the maturity to make the right decisions at certain times in their lives. As I said, we are trying to pitch it so that, as children develop, they are introduced to different things along the way. I hope that that answers the noble Baroness.

We are working with social media and technology companies, subject experts, law enforcement, English schools and teaching bodies to ensure these subjects are up to date with how children and young people access content online and the risks they face. We will also consider how best to support schools in the delivery of these new subjects. It is important to note that education on data processing does not exist in a vacuum but is viewed as a part of a wider programme of digital learning being promoted to improve user awareness of online safety and build digital capability. As such, we think that legislation focusing solely on data processing would risk detracting from the broader issues being tackled.

I am grateful to noble Lords for their amendment: it has prompted an interesting debate and raised issues which have gone beyond data protection, on which of course we are concentrating in the Bill. I hope that I have reassured the noble Lord that the Government take the issue of educating young people seriously, particularly in data protection matters. Not only do they already feature in the curriculum but we are considering how we might strengthen this teaching as a key part of our wider online safety work. With that reassurance, I hope that the noble Lord will feel able to withdraw the amendment.

[Lord Storey]

I am very grateful for the Minister’s helpful reply and to noble Lords who have contributed to this debate. I do not particularly like the phrase “digital literacy”: I much prefer “digital understanding”. I always understood that the fourth “r” was religion, so perhaps, with a small “r”, this is a religion for some of these large tech companies.

I can accept everything the Minister said, with the exception of two points. He said that these things are happening in the maintained sector. However, over 70% of our secondary schools are no longer in the maintained sector and they can choose whether or not to follow the programmes that he has suggested. Free schools are also increasing in number and, again, they do not have to take any part in this activity if they do not want to.

I agree with the Minister that this is not a discrete package where you tick the box when you have done it. It has to be part of a wider programme which goes through all aspects of learning. I also agree with the noble Lord, Lord Stevenson, who raised the question of whether we have the skills in our schools. It is not just digital issues: we do not have teachers for A-level maths or physics but we do not stop doing maths or physics. This might ensure that we actually started training teachers to work in this area.

I am grateful for the Minister’s helpful reply and look forward to considering this again on Report. I beg leave to withdraw the amendment.

Smoking: Broadcasting Code

Debate between Lord Storey and Lord Ashton of Hyde

Wednesday 11th October 2017 Lords Chamber

[Lord Storey]

To ask Her Majesty’s Government whether they plan to strengthen the broadcasting code in relation to smoking on reality TV shows, particularly those aimed at young people.

[The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Ashton of Hyde)]

My Lords, as the independent regulator, decisions on amending the Broadcasting Code are rightly a matter for Ofcom. Ofcom takes the protection of children and young people very seriously, and that is why there are already specific restrictions on the portrayal of smoking on television.

[Lord Storey (LD)]

I thank the Minister for his reply. I do not know whether he is a regular watcher of “Love Island”, but the ITV website describes that programme as an,

“emotional feast of lust and passion in the sun”.

The same website says that the programme captures,

“56% share of 16-34 viewers”.

On this programme, those contestants are regularly smoking. What message does that send to young people—that I can live a glamorous life if I smoke as well? I am surprised that the Ofcom Broadcasting Code says that smoking must not be,

“glamorised in … programmes likely to be widely seen, heard or accessed by under-eighteens unless there is editorial justification”.

Does the Minister think that Ofcom should take action on this matter?

[Lord Ashton of Hyde]

My Lords, I am not a regular watcher of “Love Island”, but I cannot help noticing that the House is unusually full today. Obviously, as I said, it is a matter for Ofcom. The Broadcasting Code is there to be regulated by Ofcom, and that is what Ofcom is there for. Any complaints about a programme will be investigated by Ofcom, and it is up to anyone who has concerns about smoking in this programme to complain to Ofcom. Incidentally, to put this into perspective, Ofcom had just under 15,000 complaints last year and 75 related to smoking on “Love Island”.