Lord Shipley
Main Page: Lord Shipley (Liberal Democrat - Life peer)Department Debates - View all Lord Shipley's debates with the Department for Work and Pensions
(4 years, 2 months ago)
Lords ChamberAs I have said before, there is no plan at the moment for a campaign and I am not aware of any research being commissioned of the kind that the noble Baroness requested.
My Lords, Citizens Advice in my home city of Newcastle upon Tyne reports that, during the Covid pandemic, there has been a rise in the number of young people seeking advice, but a proportionate decline among people over 55. This may relate to the lack of availability of face-to-face advice. But does the Minister agree that there should now be a new campaign to promote pension credit and that, without that, a lot of pensioners who would qualify are not going to have as much money as they otherwise might?
I can only agree with the noble Lord that many people over 50 prefer to do business face to face, and I appreciate that that opportunity has been curtailed. I have no desire to be dismissive, but I think I have already answered questions about a new campaign, and I will come back to the House with an answer.