Lord Mawhinney
Main Page: Lord Mawhinney (Conservative - Life peer)Department Debates - View all Lord Mawhinney's debates with the Cabinet Office
(11 years ago)
Lords ChamberMy Lords, these scams are concentrated on the sort of services that people access only occasionally—to renew driving licences, passports, the European Health Insurance Card and those sorts of things. There are also phishing efforts in which sites that claim to be HMRC say that you are offered a refund—I do not know whether the noble Lord, Lord Beecham, has fallen for that; he looks as though he might have done—and ask for your bank details. They then manage to gain access to your account.
My Lords, as another person who has inadvertently been involved, although not with congestion charging, the question that came to my mind was not how much the Government are discussing the matter with Google, but why the Government do not simply make it clear that they will not authorise other groups to provide services that the Government are statutorily required to provide to the taxpayer.
My Lords, quite a few of us have used private agencies to speed up getting passports or visas for other countries. Indeed, you can obtain visas through the House of Lords travel office. The question of how far private agencies should be enabled to assist in speeding up the process is difficult. The Government Digital Service and a number of other government agencies are actively engaged in following this. Of course, the internet evolves as quickly as the Government chase those who are abusing their services, but I assure the House that the Government are actively engaged in looking to do everything we can to limit such activities.