Government Efficiency and Reform

Debate between Lord Maude of Horsham and Lord Beith

Monday 23rd March 2015 Commons Chamber

[Mr Maude]

I am very sorry that the hon. Lady has been so mean-minded about this. She has cast some unworthy aspersions on the reasons for my statement. The historic purpose of the House is to vote Supply and scrutinise the way in which Governments spend their money. I am astonished that, when I come to the House to explain how this Government have delivered savings running into tens of billions of pounds, and have protected front-line services by taking out the cost of government, the hon. Lady should trivialise something that is at the core of the historic mission of the House of Commons. She has done no honour to her position.

The hon. Lady should reflect on the fact that the Office for National Statistics, which began its series on public sector productivity in 1997, has shown that during the years of the Labour Government, up to 2010, productivity in that sector remained flat, while productivity in the nearest analogue, the private services sector, rose by nearly 30%. She should reflect on the difference that could have been made to the deficit of historic proportions that her party bequeathed to the coalition.

The hon. Lady talked about the future, and about the contribution that could be made by what she described as back-office efficiencies. We are talking about much more than back-office efficiencies; we are talking about the introduction of very different and improved ways of delivering public services. That can be done, and we have shown that it can be done. The public’s expectations in terms of the quality of public services are, properly, rising; the demand in terms of the quantity of public services is also rising as people—happily—live longer; and the amount of money that is available to support those public services is less, thanks to the deficit that we inherited.

We therefore must do more, and do it better, with less money. We have shown over the last five years that that can be done, and we have also shown that it needs to be done again. There should never be an end to efficiencies. The most efficient organisations in the world always look for further efficiency savings every year, and that is what this Government, under a Conservative leadership, will do in the next Parliament.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

Why has the rigorous challenge that the coalition Government have had to make to the way in which money is spent in many Departments not been applied to the criminal justice system? Having a larger prison population than nearly all the other European countries is not necessarily the most cost-effective way of keeping people safe. Will the Minister look at the American states that are trying to reverse that trend in order to spend the taxpayer’s dollar in the way that is most likely to keep the taxpayer safe?

[Mr Maude]

Let me say to my right hon. Friend, as we both enter our last week in the House of Commons, that, as he knows, the reason our prison population is so large is the rate of reoffending. I know that he will support, as I do, the rehabilitation revolution, led by our right hon. Friend the Lord Chancellor, which is committed to a radical reduction in the rate of reoffending that is the sole reason why our prison population is so much higher than those of comparable countries.

Oral Answers to Questions

Debate between Lord Maude of Horsham and Lord Beith

Wednesday 7th January 2015 Commons Chamber

[Mr Maude]

I agree with the hon. Gentleman about the need to support the development and skills of civil servants and to provide them with rewarding jobs. Obviously, the purpose of the civil service is not to provide jobs but to serve the public. I am happy to tell him that morale in the civil service, as measured in the annual people survey, has held up very well—it has certainly not fallen since the last year that his Government were in office—despite the very considerable demands made on it and the downsizing to which I have referred.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

Jobs are lost from rural communities under the shared services project, as has happened at Alnwick. Can we have a more determined cross-Government effort to relocate out of London work, such as archives, that could be done in rural communities?

[Mr Maude]

The right hon. Gentleman and I have discussed that in the Chamber before, and I completely understand his concern, particularly about the shared service staff in Alnwick. The machinery is not always as simple as it might be, but there is more that we can and should do to ensure that jobs are located in places where they can be undertaken efficiently and effectively with good results for the taxpayer and the citizen.

Oral Answers to Questions

Debate between Lord Maude of Horsham and Lord Beith

Wednesday 29th January 2014 Commons Chamber

[Mr Maude]

Concerns about data security are taken very seriously, and certainly inform our approach to offshoring. But as I say, the approach that we take to offshoring is exactly the same as that followed by the previous Government. The hon. Lady may know that the shared business services joint venture, also with Steria, which was set up by the last Government, has some elements that are offshored, and the same will be the case with this joint venture.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

Will my right hon. Friend encourage contractors to recognise that where there is a very cost-effective office in a rural community providing shared services, such as the DEFRA office in Alnwick, retaining jobs there makes sense?

[Mr Maude]

I know my right hon. Friend’s concern about that office and I know that Steria and the management of the shared services centre will be looking at that very carefully. They will want to make sure that the service is provided at an improved quality—the quality has not been optimal up to now—and at a much lower cost. There will be many different ways of doing that, but I know that they will want to look very carefully at the service provided by their colleagues at Alnwick.

Oral Answers to Questions

Debate between Lord Maude of Horsham and Lord Beith

Wednesday 11th December 2013 Commons Chamber

[Mr Maude]

I am certainly not out to get the hon. Gentleman, for whom I have—if I may return the compliment—a great deal of respect. I have never said that there is no role for trade unions or for trade union representatives having paid time off in the workplace. I have always stressed that there is value for the employer in the ability to have disputes resolved quickly, effectively and at local level. What was going on in the civil service, however, was way out of line with any other workplace, even in the public sector. The taxpayer is entitled to expect that the Government will grip that issue, which, for the first time, is being done.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

2. What assessment he has made of the effect on small towns of outsourcing under the shared services programme.

[The Minister for the Cabinet Office and Paymaster General (Mr Francis Maude)]

Our assessment showed that any employment impacts arising from outsourcing are likely to be substantially mitigated through redeployment. I expect that additional new employment opportunities will be generated through what I hope will be a thriving UK-based service provider that will result from the joint venture we have created.

[Sir Alan Beith]

Does my right hon. Friend recognise that offices in rural locations, such as the Alnwick DEFRA office, can be excellent locations for shared back-office services because they have good staff and low staff turnover? Will he therefore do all he can to encourage the public-private partnership company to make sure that the Alnwick location is used, either for its existing work or for alternative work in the field?

[Mr Maude]

I absolutely take the point that my right hon. Friend makes. It is very well made. I know that the new joint venture company will look very carefully at all the implications. It will want to be able to do the work effectively and to create a new provider in the marketplace that has the opportunity to create more jobs rather than lose jobs. I know that he will talk to the new company and that it will want to hear his views.

Public Bodies Bill [Lords]

Debate between Lord Maude of Horsham and Lord Beith

Tuesday 12th July 2011 Commons Chamber

[Mr Maude]

In conducting the reviews, the Departments will have considered the environmental implications. One example that I am about to refer to would have carried no environmental implications. Obviously, the Departments would have considered the environmental implications in every case. Before any action is taken under the powers in the Bill, there will be an opportunity for further detailed scrutiny.

The first question was whether the functions had to be carried out at all. In some cases, the answer was no. We decided fairly rapidly that the Government probably did not need an independent non-departmental public body to deliberate on the purchase of wine for the Government. That is of course an important function that must be carried out properly, but there does not need to be an NDPB to do it.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

One body that is widely thought to be necessary and desirable is a chief coroner to provide leadership to the coronial profession. It would be possible to create that post without creating the kind of elaborate body that the Government are rightly anxious about by designating an existing coroner to have that leadership role with just a small amount of additional support.

[Mr Maude]

We rather agree with what my right hon. Friend says. There is concern that a whole new apparatus and bureaucracy should not be set up, with all the associated costs, which the previous Government’s plans would have entailed. However, we understand the concern that not proceeding with the establishment of a chief coroner would look insensitive, and would perhaps be insensitive in the circumstances. I will say a word later about the detail of our plans in respect of that office.

Oral Answers to Questions

Debate between Lord Maude of Horsham and Lord Beith

Wednesday 27th April 2011 Commons Chamber

[Mr Maude]

We will announce details in due course. It would have been easy to go ahead and just flash money around, but there is not much money thanks to the legacy of the Government whom the hon. Gentleman supported. We need to ensure that the money is husbanded and spent wisely, for example by providing advice for groups of public sector workers, of whom there are very many who want to form mutuals, and by ensuring that the advice is made available to as many as possible.

[Sir Alan Beith (Berwick-upon-Tweed) (LD)]

In his discussions about public sector contracts for small business, will my right hon. Friend talk to the Ministry of Defence about its habit of bundling together contracts for multiple services, which means that an expert calibration firm in my constituency cannot offer the specialised service unless it also offers paperclips and toilet rolls?

[Mr Maude]

My right hon. Friend makes a good point, and I will take it up. It is exactly how contracts are bundled up and procurements are undertaken that has squeezed out so many really effective small businesses from the Government market. That is exactly what we now want to change.