(9 years, 11 months ago)
Lords ChamberDocumentation is, of course, a critical element of this. The British passport is arguably the most prestigious travel and residence document in the world because of the security and steps we take to maintain its integrity. We cannot do that without having documents verified in-country to ensure that we award passports to people who are entitled to receive them. That is a key part of what we are trying to do.
My Lords, will the passport service remain for ever in the Home Office or will it be re-established as an arm’s-length body under new and perfect conditions?
The most important thing we have to do is to get a grip on the situation to ensure that the problems that led to delays last year—an increase of some 1 million applicants over what was normally forecast and expected—are dealt with, that people get the service that they expect and that we keep the security of our borders as our highest priority.
(10 years ago)
Lords ChamberI am grateful to my noble friend, and I shall respond to her with three brief points. The first is on record-keeping. Very specific recommendations were made by Richard Whittam and Peter Wanless, all of which have been accepted. We are looking to improve the system. The second refers to mandatory reporting. We were discussing this with officials just yesterday and we are looking to work with my noble friend on the terms of the inquiry and will seek her expertise on how to set it up. On budgets, the Home Secretary has said that she recognises that, as we lift this stone, additional burdens will be placed on many agencies, chiefly the police in the first instance. She is discussing that with the national policing lead, and by inference she remains open to the statement that the police may need more resources.
Does my noble friend have any information about the criteria that were used in the past to determine which files should be destroyed and which preserved?
I do not have the information to hand, but it is a good question and I shall make sure that we write to my noble friend on that point.