Lord Lancaster of Kimbolton

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Information between 18th February 2025 - 10th March 2025

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Division Votes
26 Feb 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 75 Conservative Aye votes vs 1 Conservative No votes Tally: Ayes - 86 Noes - 167
25 Feb 2025 - National Insurance Contributions (Secondary Class 1 Contributions) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and in line with the House One of 133 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 182 Noes - 144
26 Feb 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 155 Conservative Aye votes vs 1 Conservative No votes Tally: Ayes - 177 Noes - 228
25 Feb 2025 - National Insurance Contributions (Secondary Class 1 Contributions) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and in line with the House One of 137 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 199 Noes - 149
25 Feb 2025 - National Insurance Contributions (Secondary Class 1 Contributions) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and in line with the House One of 158 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 235 Noes - 152
25 Feb 2025 - National Insurance Contributions (Secondary Class 1 Contributions) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and in line with the House One of 154 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 235 Noes - 149
26 Feb 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 169 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 189 Noes - 232
25 Feb 2025 - National Insurance Contributions (Secondary Class 1 Contributions) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and in line with the House One of 138 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 189 Noes - 151
4 Mar 2025 - Terrorism (Protection of Premises) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 196 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 213 Noes - 249
4 Mar 2025 - Terrorism (Protection of Premises) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 197 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 214 Noes - 248
4 Mar 2025 - Terrorism (Protection of Premises) Bill - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 185 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 200 Noes - 236
5 Mar 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 152 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 167 Noes - 228
5 Mar 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 130 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 146 Noes - 189
5 Mar 2025 - Product Regulation and Metrology Bill [HL] - View Vote Context Lord Lancaster of Kimbolton voted Aye - in line with the party majority and against the House One of 166 Conservative Aye votes vs 0 Conservative No votes Tally: Ayes - 174 Noes - 207

Speeches
Lord Lancaster of Kimbolton speeches from: Armed Forces Commissioner Bill Lord Lancaster of Kimbolton contributed 2 speeches (1,281 words) 2nd reading Wednesday 5th March 2025 - Lords Chamber Ministry of Defence
Lord Lancaster of Kimbolton speeches from: Ukraine Lord Lancaster of Kimbolton contributed 1 speech (154 words) Tuesday 4th March 2025 - Lords Chamber Leader of the House
Lord Lancaster of Kimbolton speeches from: Defence and Security Lord Lancaster of Kimbolton contributed 1 speech (167 words) Wednesday 26th February 2025 - Lords Chamber Leader of the House

Written Answers

Armed Forces: Complaints
Asked by: Lord Lancaster of Kimbolton (Conservative - Life peer)
Wednesday 19th February 2025

Question to the Ministry of Defence:

To ask His Majesty's Government how long, on average, it takes (1) the Army, (2) the Royal Navy, (3) the Royal Air Force, and (4) Strategic Command, to process a service complaint; and what estimate they have made of the cost of each complaint.

Answered by Lord Coaker - Minister of State (Ministry of Defence)

This information is available in the public domain. The average time required to process a Service Complaint is contained within the Service Complaints Ombudsman for the Armed Forces Annual Report statistics which are available at the following link: https://www.scoaf.org.uk/annual-statisticals-tables.

The information you have requested on the average time required to process a Service Complaint is shown in Annex A, below.

No information is held about the cost of each complaint. This information is not routinely recorded and could only be provided at disproportionate cost.

Annex A

Average¹ time taken² to close a Service Complaint, by Service and complaint category, 2023
Service	Career management	Bullying, harassment or discrimination	Pay, pensions and allowances	Other	All closed Service Complaints
Royal Navy*	20	37	22	23	23
Army	18	34	30	24	24
RAF	16	22	14	19	18
Tri-Service	18	29	20	22	22
* includes Royal Marines
¹ Median.
² Time taken is measured in weeks.

Armed Forces: Complaints
Asked by: Lord Lancaster of Kimbolton (Conservative - Life peer)
Wednesday 19th February 2025

Question to the Ministry of Defence:

To ask His Majesty's Government how many service complaints have been received by (1) the Army, (2) the Royal Navy, (3) the Royal Air Force, and (4) Strategic Command, in each of the last five years; and of those, how many have not been upheld.

Answered by Lord Coaker - Minister of State (Ministry of Defence)

Information regarding how many Service Complaints have been received, and how many have not been upheld, is publicly available and can be found in the Service Complaints Ombudsman for the Armed Forces Annual Report statistics available at the following link: https://www.scoaf.org.uk/annual-statisticals-tables. Please note that the most recent year for which information is currently available is 2023.

The data you have requested is shown in Annex A, below, by Service. Please note that Complaints are recorded by Service and not Command and therefore no data is available for Strategic Command.

ANNEX A *Number of Royal Navy Service Complaints, by complaint category, 2019 - 2023**
Year	Career management	Bullying, harassment or discrimination¹	Pay, pensions and allowances	Other¹	All complaint categories
2019	69	24	32	37	162
2020	49	37	22	37	145
2021	56	36	21	36	149
2022	77	59	20	42	198
2023	95	55	43	90	283
% annual growth	23%	-7%	115%	114%	43%
* including Royal Marine Service Complaints
¹ Prior to 2022, victimisation Service Complaints were recorded under category "Other", rather than under "Bullying, harassment or discrimination"
Source: Tri-Service Joint Personnel Administrative System

Number of Army Service Complaints, by complaint category, 2019 - 2023
Year	Career management	Bullying, harassment or discrimination¹	Pay, pensions and allowances	Other¹	All complaint categories
2019	171	131	55	100	457
2020	179	130	46	76	431
2021	129	135	27	76	367
2022	191	128	39	124	482
2023	204	147	50	213	614
% annual growth	7%	15%	28%	72%	27%
¹ Prior to 2022, victimisation Service Complaints were recorded under category "Other", rather than under "Bullying, harassment or discrimination"
Source: Tri-Service Joint Personnel Administrative System

Number of RAF Service Complaints, by complaint category, 2019 - 2023
Year	Career Management	Bullying, harassment or discrimination¹	Pay, pensions and allowances	Other¹	All complaint categories
2019	44	39	27	37	147
2020	63	31	24	35	153
2021	73	61	36	63	233
2022	96	40	25	94	255
2023	129	60	53	86	328
% annual growth	34%	50%	112%	-9%	29%
¹ Prior to 2022, victimisation Service Complaints were recorded under category "Other", rather than under "Bullying, harassment or discrimination"
Source: Tri-Service Joint Personnel Administrative System

*Number of Royal Navy closed Service Complaints, by outcome and complaint category, 2023**
Outcome	Career management	Bullying, harassment or discrimination	Pay, pensions and allowances	Other	All closed Service Complaints
Complaint fully/partially upheld	27	25	13	28	93
Complaint not upheld	36	19	9	27	91
Other outcome	36	14	12	21	83
Total	99	58	34	76	267
% fully/partially upheld in favour of complainant	27%	43%	38%	37%	35%
% not upheld	36%	33%	26%	36%	34%
% other outcome	36%	24%	35%	28%	31%
* includes Royal Marines
Source: Tri-Service Joint Personnel Administrative System

Number of Army closed Service Complaints, by outcome and complaint category, 2023
Outcome	Career management	Bullying, harassment or discrimination	Pay, pensions and allowances	Other	All closed Service Complaints
Complaint fully/partially upheld	104	70	29	75	278
Complaint not upheld	50	61	11	47	169
Other outcome	79	42	14	46	181
Total	233	173	54	168	628
% fully/partially upheld in favour of complainant	45%	40%	54%	45%	44%
% not upheld	21%	35%	20%	28%	27%
% other outcome	34%	24%	26%	27%	29%
Source: Tri-Service Joint Personnel Administrative System

Number of RAF closed Service Complaints, by outcome and complaint category, 2023
Outcome	Career management	Bullying, harassment or discrimination	Pay, pensions and allowances	Other	All closed Service Complaints
Complaint fully/partially upheld	28	17	17	24	86
Complaint not upheld	62	22	13	29	126
Other outcome	20	19	13	23	75
Total	110	58	43	76	287
% fully/partially upheld in favour of complainant	25%	29%	40%	32%	30%
% not upheld	56%	38%	30%	38%	44%
% other outcome	18%	33%	30%	30%	26%
Source: Tri-Service Joint Personnel Administrative System

Armed Forces: Complaints
Asked by: Lord Lancaster of Kimbolton (Conservative - Life peer)
Monday 10th March 2025

Question to the Ministry of Defence:

To ask His Majesty's Government, further to the Written Answer by Lord Coaker on 14 February (HL4757), what assessment the Service Complaints Ombudsman has made, if any, of (1) the average to time required to process a service complaint, and (2) how many different transfers between individuals a single complaint may pass.

Answered by Lord Coaker - Minister of State (Ministry of Defence)

Statistics regarding the timeliness and average time taken to close a Service Complaint can be found in the annual statistical tables published by the Service Complaints Ombudsman for the Armed Forces (SCOAF). The tables can be round below.

Whilst the SCOAF has not made a specific assessment on the transfers that take place between individuals during the course of a Service Complaint, the implementation of a new Service Complaints Case Management System and the introduction of regular workshops between the Services and the SCOAF will ensure that working practices are standardised.

Service Complaints Ombudsman For the Armed Forces Annual Statistical Tables

Table 1.13a: Average¹ time taken² to complete³ ⁴ ⁵ an investigation,
by case type and year closed, 2018-2023
Year	Admissibility Decision	ADM_RevChk	Undue Delay	DEL_RevChk	Maladministration	MAL_RevChk	Substance	SUB_RevChk
2018⁴	6.1	ʳ	5.7	ʳ	60	ʳ	58	ʳ
2019⁵	3.7	ʳ	3.7	ʳ	78	ʳ	75	ʳ
2020⁵	3.4	ʳ	3.7	ʳ	81	ʳ	82	ʳ
2021⁵	3.8	ʳ	4.2	ʳ	52	52
2022⁵	3.9	ʳ	4.1	ʳ	34	34
2023⁵	3.2		3.5		28		28
% annual change 2023	-18%		-15%		-18%		-18%
ʳ revised from Annual Statistical Tables 2022
¹ Mean.
² Number of weeks.
³ Includes the time an investigation is delayed by when it is unallocated to an investigator.
⁴ Includes investigations closed at the mid investigation case review.
⁵ Excludes investigation applications declined at triage.
Source: SCOAF casework
Table 1.13b: Average¹ time² a caseworker had spent on a (completed) investigation³ ⁴ ⁵
by case type and year closed, 2018-2023
Year	Admissibility Decision	ADM_RevChk	Undue Delay	DEL_RevChk	Maladministration	MAL_RevChk	Substance	SUB_RevChk
2018³	3.7	3.4	56	54
2019⁴	2.7	2.7	39	33
2020⁴	2.5	2.9	25	24
2021⁴	2.6	3.2	20	20
2022⁴	2.5	2.7	17	17
2023⁴	2.1	2.6	14	14
% annual change 2023	-16%		-4%		-18%		-18%
¹ Mean.
² Number of weeks.
³ Includes investigations closed at the mid investigation case review.
⁴ Excludes investigation applications declined at triage.
Source: SCOAF casework
Table 1.13c: Average¹ time² a completed investigation³ ⁴ ⁵
had spent unallocated to caseworker, by case type and year of closure, 2018-2023
Year	Admissibility Decision	ADM_RevChk	Undue Delay	DEL_RevChk	Maladministration	MAL_RevChk	Substance	SUB_RevChk
2018³	2.4	2.3	4	4
2019⁴	1.0	1.0	39	42
2020⁴	0.9	0.8	57	58
2021⁴	1.2	1.0	32	32
2022⁴	1.4	1.4	16	17
2023⁴	1.2		1.0		14		14
% annual change 2023	-14%		-29%		-13%		-18%
¹ Mean.
² Number of weeks.
³ Includes investigations closed at the mid investigation case review.
⁴ Excludes investigation applications declined at triage.
Source: SCOAF casework

Lord Lancaster of Kimbolton mentioned

Parliamentary Debates
Ukraine (International Relations and Defence Committee Report) 65 speeches (28,140 words) Thursday 6th March 2025 - Grand Committee Ministry of Defence Mentions: 1: Baroness Fraser of Craigmaddie (Con - Life peer) implement the recommendations already set out in the RF30 review conducted by my noble friend Lord Lancaster of Kimbolton - Link to Speech