(1 year, 4 months ago)
Lords ChamberThe noble Baroness is right. That is exactly why we are looking at a code of conduct, which will have teeth, and the role more widely of leaseholders when we look to the leasehold Bill that will come through.
My Lords, my noble friend refers to leasehold, but is it not correct that all the other professionals involved in residential property transactions—I declare an interest as a solicitor—are very tightly controlled indeed in respect of fees and their conduct, bearing in mind the extra responsibilities, such as sales and purchases, now placed on professionals? Why are we not more determined to ensure that estate agents are equally controlled?
My Lords, estate agents are regulated through the Estate Agents Act 1979. As I said, that is currently enforced through the National Trading Standards estate and letting agency team, which makes it very clear that estate agents are expected to exercise due diligence and check whether the information on anything they are selling is correct. The Government expect all property agents to ensure that customers are aware of anything to do with the property that they are negotiating on and to work within those trading standards rules and regulations.
By moving to a National Probation Service, we will be taking full control of that service in future, as of June 2021.
My Lords, I am sure it is only right and proper that we should all be grateful to those working in the probation service. But does my noble friend agree that staff working for voluntary and community organisations across the country also play a crucial role in supporting offenders and turning their lives around? Will she explain how the Government plan to support this voluntary sector as part of their reforms?
I thank the noble Lord for his question. The expertise and commitment of the voluntary sector organisations are absolutely vital in helping offenders turn their lives around. Over 10,000 people are employed in the specialist criminal justice voluntary organisations. Our plan for the National Probation Service is to have a dynamic framework which will allow it to directly commission rehabilitative services in a way that encourages the participation of a range of suppliers, including smaller suppliers, which are often in the voluntary sector. These services must be responsive to the needs of the local areas in which they work. We anticipate eventually spending over £100 million a year on these services. I am delighted that at this time over 180 organisations have already registered to bid for contracts on the dynamic framework, and that 60% of them are voluntary organisations.