(12 years ago)
Lords Chamber
To ask Her Majesty’s Government what action they are taking to ensure that people do not receive unwanted text messages from claims management companies.
My Lords, the Government fully support the work of the Information Commissioner’s Office in enforcing the legislation that protects individuals from unsolicited text messages. The Ministry of Justice’s claims management regulation unit is actively working with the commissioner to investigate individual claims management companies receiving leads or claims as a result of unsolicited text messages, and is taking enforcement action as appropriate.
My Lords, the mis-selling of payment protection insurance was an absolute scandal, but the activities of some claims management companies are also a scandal, with unwanted text messages and phone calls. Does the Minister agree that there is a serious problem with this industry? If so, what are the Government going to do about it?
The Government are making sure that there are joined-up investigations, co-operation between the various bodies responsible for various aspects of the industry and carried-through enforcement action. This is feeding through into weeding out the rogue traders and making sure that the consumer has sufficient information to be able to make rational decisions as to whether they use the services offered.
(12 years, 8 months ago)
Lords Chamber
To ask Her Majesty’s Government what action they are taking to ensure consumers are getting good value for money from companies that are marketing services helping people make payment protection insurance mis-selling claims.
My Lords, the Government require claims management companies to follow conduct rules focusing on protecting the consumer. The Ministry of Justice’s Claims Management Regulation Unit will take action against companies which fail to comply.
Does the noble Lord agree that the mis-selling of payment protection insurance was a scandal? Does he agree that making a claim is relatively straightforward, that you do not need to use a claims management company, and that losing 30 per cent of your compensation in fees and charges is not very good value for money? Would he agree to meet me and consumers’ representatives to discuss how consumers can keep more of their money?
My Lords, I would be very happy to have such a meeting, and I congratulate the noble Lord on his campaign in this area. It is an area where consumers have not been best served and where they are not aware that there are many simpler ways of reclaiming this money than paying exorbitant fees to claims management companies. I hope that as a department we are on the case but I would gladly meet the noble Lord and colleagues to discuss it further.
(13 years ago)
Lords Chamber
To ask Her Majesty’s Government what measures they propose to deal with high street lenders who charge excessive rates of interest, particularly to those on the lowest incomes.
My Lords, the Government recognise that it is often the most vulnerable who have to pay the highest costs when accessing credit. We are commissioning research into the impact of introducing a cap on the total cost of credit that these lenders can charge. We are also looking at the high cost credit market as part of our consumer credit review and we will publish our final response before the end of this year.
I thank the noble Baroness, Lady Wilcox, for her response. Does she agree that companies which charge 2,000, 3,000 or even 4,000 per cent are legalised loan sharks? Will the Government look at requiring these companies to put a health warning on their advertisements in highly visible, large type explaining clearly the costs of their services and advising people that their local credit union would offer better value for money?
The noble Lord, Lord Kennedy, has covered three big items. I know what an expert he is on the last one, so I will leave that for the moment. This Government and the previous Government have looked again and again at capping interest rates, but our worry has always been that that would push people towards illegal money lending. We then do not know when they are in trouble and they can be treated very violently. Even looking to see whether we should be changing this in any way is a new venture for us. The noble Lord is absolutely right in his second point. People should have the right information on which to base their choices.
(13 years, 4 months ago)
Lords ChamberI can see a few more experienced ex-Ministers over there. The Government are sympathetic to the idea of a ban on referral fees, and are looking at how to tackle the issue as part of wider reforms—how we could do so effectively. Perhaps the Opposition have not yet got used to the fact that we are not a knee-jerk reaction Government; we are looking at the problem. The Prime Minister himself has made it very clear that we believe that Lord Justice Jackson has given us the solution to the problem. We are now looking at how to make it most effective.
(13 years, 5 months ago)
Grand CommitteeMy Lords, the order and regulations will together provide the legal basis for the electoral registration data-matching trial that my honourable friend the Minister for Political and Constitutional Reform announced in another place on 15 September 2010. These instruments will enable the sharing and matching of specified data between local authority electoral registration officers and public authorities that also hold certain kinds of specified data.
It might assist the Committee if, before going into greater depth about what the instruments will do, I were to supply some context and background to the order and regulations. The view that there is a need for change in our arrangements for electoral registration is, I know, widely shared. It is important that the register is as accurate and as complete as possible. We need to make sure that the system is not vulnerable to fraud, while ensuring at the same time that people are not prevented from registering to vote because the system is too difficult to use or because they are not aware of their rights.
In 2014, the Government plan to introduce individual electoral registration in place of the outdated system of household registration. Alongside that, however, we believe that there are other tools that we may be able to use to tackle under-registration and to ensure that people have every opportunity to register. Data matching is one of them.
Data matching involves comparing the electoral register against other public databases in order to identify people who are currently missing from the register. They can then be contacted by electoral registration officials and offered the opportunity to register if they are eligible to vote. We envisage that through data matching we will also be able to take steps to identify and remove any individuals who are on the register but are not entitled to be.
We believe that data matching has the potential to reduce the incidence of under-registration among specific groups in our society, but we do not yet know enough. We also believe that data matching has the potential to tackle inaccuracy in our electoral registers, but, again, we do not yet know enough. We need to test the effectiveness of data matching in this context and see what kinds of data are most useful in improving the accuracy and completeness of the register. We therefore plan to trial data matching over the next few months in a range of electoral registration areas in England, Wales and Scotland. The instruments before the Committee today will enable that to happen. The results of the trial will be evaluated with the assistance of the Electoral Commission and will help the Government to decide whether to seek to legislate to extend data matching permanently across all local authorities.
The order will enable specified data-holding public authorities, including the Department for Work and Pensions, HM Revenue and Customs and the Department for Education, to provide electoral registration officers with the data necessary for their planned data-matching schemes. The 22 local authorities planning to take part in the trial are listed in the schedule to the order and we are grateful to them and to the data-holding authorities that will be participating for the work that they are doing.
Members of the Committee may have noticed that there are in fact 23 local authorities in the schedule. This is because Cardiff has unfortunately had to withdraw since the order was laid. I am, however, very happy to confirm that Peterborough, which withdrew prior to the order being debated in another place, has since been able to resolve its problems and will after all be taking part. Cardiff’s withdrawal does not affect the validity of the order, because being included in the schedule does not compel an area to take part. Nor will it affect the validity of the eventual results of the pilot schemes. Even if another one or two of the pilot schemes were to run into unforeseen practical difficulties of the kind recently encountered by Peterborough and Cardiff, there will still be enough of them for the results to be useful.
The order stipulates that before any data can be transferred a written agreement must be in place between the electoral registration officer and the data-holding authority, setting out the requirements as to the processing, transfer, storage, destruction and security of the data concerned. It also sets 1 March 2012 as the date by which each of the schemes must have been evaluated.
For the information of the Committee, let me say that 1 March 2012—not the end of December 2011, as mentioned in the draft agreement attached to the Explanatory Memorandum—will now be the date by which all data created for the purposes of the pilot schemes must be destroyed, except of course where data have been added to the electoral register in the mean time. Since that version of the draft agreement was prepared, the Electoral Commission has told us that it would assist its evaluation of the pilot schemes if the data were still to be available, should the commission need to see it. We agree with the commission, so the final version of the agreement will reflect this change of date.
The regulations complement the order by enabling registration officers to supply a copy of their full register, or an extract from it, to another person for it to be compared with the information that is to be provided under a data-matching scheme. The regulations also provide that a person to whom the copy of the register is passed may not do anything with it for any other purpose or without the registration officer’s consent. This means that registration officers will not be given data relating to everyone in their area. They will receive only targeted information about particular individuals, thus ensuring that unnecessary personal data are not transferred to registration officers and that the data that they receive are provided to them for a reason.
Data-matching schemes may lead to greater accuracy and improved levels of registration in some electoral registration areas and among some groups within the next few months. If so, the schemes may be the key to greater accuracy and improved levels of registration on a much larger scale within the next few years. However, we need to know for certain and we need to be able to produce the evidence. That is why it is so important to put these trials in hand. The order and regulations will enable us to do that and I commend them to the Committee.
My Lords, I declare that I am an electoral commissioner, having joined the commission on 1 October last year. I fully support the thrust of the commission’s views on these important statutory instruments.
I am sure that all noble Lords want completeness and accuracy of electoral registers. We want confidence in our democracy and our electoral system. We want confidence that you will be able to vote if you want to and if you are eligible. We want confidence in those who have been elected to serve at all levels of government.
It is important that clear and reliable evidence on data matching is produced and that the evidence is robustly assessed. It is particularly important that this assessment is done carefully and represents fully what can be achieved, not least because data matching is envisaged as the primary method of ensuring the continued completeness of individual registration in 2014-15. I should welcome a response from the noble Lord, Lord McNally, on that specific point and on the commission’s concern that the timing of the schemes will coincide with the annual canvass of electors. It is important that there is clarity about the design of the data-matching schemes, so that the impact and any follow-up activity can be demonstrated beyond what the annual canvass activity would normally achieve.
Can the noble Lord give any further information on the agreement to process the data? It is particularly important that personal data are handled carefully and are protected. The commission has specifically recommended that the approach to the delivery of each pilot area should also form part of any written agreement, so that the commission can fully evaluate each scheme.
Finally, the noble Lord will be aware that the commission is required to produce an evaluation report on the operation of the scheme by 1 March 2012. To achieve this, it will be important that EROs are able to provide the commission at agreed intervals during the schemes’ operation with the information needed. Clarity about the design and delivery of each scheme will ensure that the commission is able to undertake its statutory evaluation effectively and that the results can inform future policy development on electoral registration. I am of course happy for the noble Lord to write to me to clarify a number of these points.
My Lords, I am glad to follow the noble Lord, Lord Kennedy, because I know that he shares the commitment that we have on all sides of the House to make the electoral register as comprehensive and accurate as we can.
In the debates earlier this year on the Parliamentary Voting System and Constituencies Bill, there was a great deal of discussion about under-registration. That was not the first time that the issue was raised. The noble Lord, Lord Wills, gave a great deal of attention to this in the previous Government. I recall that on a number of occasions in Grand Committee on the Political Parties and Elections Bill we had considerable discussions about the right momentum and the right progress needed to improve the level of registration. On a number of occasions, previous Administrations—like the present Government—have looked at ways in which data matching could assist this purpose.
It is important to note that there was an improvement during the calendar year 2010; in the last few days there have been some interesting improvements, too, which I notice that colleagues on the other side of the House have also seen. The context of that was a very exciting general election at which, for the first time in some people’s political memory, it looked as though the outcome was not certain. In those circumstances, there was an increase, particularly—and this is encouraging—among the younger age group, which notoriously in the recent past has not registered. We should take encouragement from the fact that, if we can make politics more interesting and outcomes more indeterminate, we can increase registration. It is not only a mechanical operation but a political one to get as many of our fellow citizens engaged as possible.
The integrity of the register is a question of making sure that those who should be on are on and that those who should not be on, or are there in duplicate, are not on. Therefore, accuracy and integrity are the same thing.
The PPE Act, as the Bill became, set fair and square registration objectives. They are,
“to secure, so far as reasonably practicable—(a) that persons who are entitled to be registered in a register are registered in it, (b) that persons who are not entitled to be registered in a register are not registered in it, and (c) that none of the information relating to a registered person that appears in a register or other record kept by the officer is false”.
Obviously, the instruments that are before the Committee today seek to build on that responsibility, which lies not only on the Government but on all of us. I appreciate the clarity with which my noble friend introduced the instruments, which I welcome.
Those objectives are clearly uncontroversial and it is a matter of some puzzlement to our fellow citizens that sometimes the electoral register seems to be totally unrelated to the other information that has been gathered on behalf of local or central government. They find it peculiar; they think that we are all the same thing. They think that Parliament and the Government are the same thing, let alone local authorities and other parts of the state system. They think that we are all part of the same bureaucracy. For example, those who are accused of filing a housing benefit form inaccurately will often cite the presence of all members of their household on the electoral register as a necessary and understandable defence. Who can blame them? They think that that is an official document and therefore can be quoted as such.
Those kinds of situations raise the question of whether the flow of information from government departments into councils will be a two-way process. Will it work in both directions? The Secretary of State for Work and Pensions—this is in the order—might give information on the DWP’s database to the electoral registration officer in Blackpool, but will the DWP then use the comparison data to identify potential fraud on its own books? I do not expect my noble friend to answer on behalf of the other department this afternoon, but I think that this is a subject where our fellow citizens would genuinely like to know whether there is an answer.
(13 years, 9 months ago)
Lords ChamberMy Lords, I will not detain the House long; many distinguished noble Lords will know Wales and the island of Anglesey much better than I do. It is an island constituency which deserves exemption in much the same way as your Lordships agreed to exempt the Isle of Wight recently. I hope that the Minister will respond positively to my amendment. I beg to move.
My Lords, this is another attempt to except a single constituency; we have already debated a longer list of proposed exemptions. In the case of Anglesey, where geography is concerned, the two road bridges crossing the Menai strait clearly show there is no question of Anglesey being a difficult place to travel to or to travel around for the MP or constituents. We believe that parliamentary constituencies often cross the boundaries of a local authority without taking away all the sense of identity of each community within the constituency. Nor does it take away the ability of an MP to represent various communities with different senses of identity in one constituency.
I understand the noble Lord's motives in moving this amendment, as I do those of other noble Lords who have a particular attachment to a constituency. However, the fact remains the same. If we are to pursue our overall aim of having votes of equal weight we do not want to make the type of exceptions that the noble Lord proposes. I therefore invite him to withdraw the amendment.
I thank the noble Lord for his response and beg leave to withdraw the amendment.
(13 years, 10 months ago)
Lords ChamberMy Lords, I am asking the Committee to agree to delete the words,
“may take into account if, and to such extent as they think fit”,
and insert “should take into account”. Some noble Lords may think that that is just an emphasis of words; it is much more than that. Changing “may” to “should” shows our intent. We want that to happen; it is important; I think that it must happen. It is vital that the Boundary Commission takes into account special geographical considerations, local government boundaries and local ties that would be broken by changes in constituencies and the inconveniences attendant on such changes. If the Boundary Commission does not do that, frankly, what is the point of the Boundary Commission? Surely all noble Lords would want the Boundary Commission to take these factors into account, not to leave the provision at “may”.
I am hopeful, as are many other noble Lords, that there may be some movement on the Government side to take in the concerns expressed in this House. I hope that we will not be disappointed later this week. This is this House doing its job, because there is no one else left to provide the detailed scrutiny. Is it not right that the Boundary Commission should take it into account that having a constituency on both sides of the Mersey or on both sides of the Thames may not be the best drawn constituency? Is it not right that the Boundary Commission should take into account the realities of rural communities in Lincolnshire and the relationship between those communities? Is it not right that the Boundary Commission should take it into account that Nottingham City is a unitary authority? It has three Members of Parliament representing seats contained wholly within its boundaries, and there are considerable differences between the city and the rest of the county. Is it not right that the Boundary Commission should look at the historic county of Rutland and decide that it is better that it stays with Melton to form one parliamentary seat, rather than being chopped up and thrown to the winds? Is it not right that the Boundary Commission should take account of ward boundaries, as they are the building blocks of our constituencies? Is it not right that the Boundary Commission should take into account the uniqueness of Corby?
As I draw my remarks to a close, I look forward to the debate and the Minister's response.
We touched on this matter before, but it seems to me important to make the point quite clearly that there seems to me to be all the difference in the world between “may take into account” and “should take into account”. I ask noble Lords to put themselves in the position of members of the Boundary Commission—or members of any commission charged by Parliament to undertake an important task. If you have a criterion that says that you “may” do something, that is not a positive criterion; that is not guidance that this is a value on which Parliament sets some store; that is not a message from the people via Parliament to respect certain considerations or to take them into account. It is not a positive criterion at all—it is the absence of a negative criterion. The phrase “may take into account” means that, if you are minded to do so, if you really want to do so, we do not prevent you from doing so. We do not deny you the opportunity of doing so. However, there is no positive suggestion whatever that these considerations should be taken into account. Can that seriously be the Government’s intention? Is it seriously the intention of anyone in this Committee that some positive value should not be ascribed to considerations such as local government boundaries, for example, or, going back to our former debates, a sense of local community and so on? Surely the whole tone of our debates has been that these are genuine values, and the question is: what sort of trade-off should we make between these considerations and the desiderata, which are genuine, as I have always admitted, in terms of uniformity of numbers? I give way to my noble friend.
I certainly agree. I feel almost inadequate in terms of our scrutiny in the light of what my noble friend has said, but I finish—
Does my noble friend also agree that having no Green Paper, no White Paper and no draft Bill has caused some of the problems that we are experiencing now?
My noble friend is absolutely right. I would have preferred to have had the opportunity of being on a committee to scrutinise the Bill before it came before this House. I would have been happy to deal with some of these points during the pre-legislative scrutiny. However, I know that many of my noble friends will want to come in on one or other of these 12 amendments and I certainly do not want personally to detain the House any longer.
First, I wish the noble Lord, Lord McNally, well. He has had a very tough day—we all have—and I hope he just needs sleep and a meal and nothing more than that.
I thank all noble Lords for their contributions in this important debate. My noble friend Lord Davies of Stamford agreed with me that the point of “may” or “should” was to give very clear instructions to the Boundary Commission. My noble friend Lord Foulkes of Cumnock made very many important points—on wards, on his time in local government and on electoral systems. His points about the wealth of a constituency were very interesting. We may come back to that on Report and expand those points further.
The noble Lord, Lord Rennard, made some points that I agreed with, although I did not agree with him on the points that he made about scrutiny. We have had no Green Paper, no White Paper and no draft Bill, which is part of the point of the problem we have today. My noble friend Lord Soley made some important points—that parliaments of other countries, not Governments, decide the number of seats. My noble friend Lord Campbell-Savours, made the crucial point that introducing a cap on the number of seats undermines the provisions that the Boundary Commission takes account of elsewhere.
My noble friend Lord Liddle reminded the House that the function of the Boundary Commission is curtailed because of the cap and the 5 per cent tolerance figure. His point about the Speaker’s Conference was well made. My noble friend Lord Bach hit the nail on the head when he said that the cap was, above everything else, the problem. He also pointed out that the failure to engage with the Opposition was a real problem and that the timescale of the review is a problem in itself. My noble friend Lady Liddell of Coatdyke made some excellent points. She explained that she witnessed some of the problems that we have been discussing both as a politician and a journalist. My noble friend Lord Kinnock, in supporting my amendment, made some very pointed and incisive comments about a written constitution and the very difficult situation that we find ourselves in today. He made a very powerful case.
In conclusion, I was going to say to the noble Lord, Lord McNally, who is not here now, that he is not someone I have had the pleasure to talk to yet. We have said hello to each other in the corridor and stuff, and he is always very friendly to me and says hello. It must be a very frustrating time for him, but he really does need to take a leaf out of the book of the noble and learned Lord, Lord Wallace of Tankerness. I do not want to get my head bitten off, but we need to look at these things very carefully.
I hope that the discussions that we have this week will bear fruit. With that, I beg leave to withdraw the amendment.
(14 years ago)
Lords ChamberMy Lords, as a Lewisham resident, I disagree with the comments of the noble Lord, Lord Maples, about the borough. It is a wonderful borough; it has a vibrant, multicultural community of which I and my wife are proud to be a part. It is not only a few square miles of concrete; people know exactly where they live.
I declare an interest as a member of the Electoral Commission. With that in mind, I shall restrict my remarks to matters concerning the proposals to reduce the number of seats by 50 and to changes to the way in which boundary inquiries are conducted as these matters are not within the remit of the Electoral Commission. I shall make no comment on matters on which the commission has to take a view or will be charged with delivering when the Bill is passed into law.
The proposals to reduce the number of seats and to deny citizens the right to make representations at a local inquiry to determine the area their elected representative will cover is not only a matter for the House of Commons. I and other noble Lords in this House will not let the Conservatives and Liberal Democrats get away with suggesting that that is all it is. These proposals go to the very heart of how we are governed. They are politically motivated, as was the proposal to bring in another group of Peers so soon after the summer intake, of which I was a Member. So on the one hand we have proposals to further increase the combined strength of Conservative and Liberal Democrat Peers in this House and, on the other, proposals to reduce the number of seats in the House of Commons by 50 to 600, of which it is suggested approximately half will be Labour.
I have no issue with equalising seats; it is the reduction by 50 to which I object. Where did this figure come from? It was in neither party’s manifesto. How will the citizens of our country be better served with 50 fewer Members of the Commons to represent them? Perhaps the noble Lord, Lord McNally, will tell us a little more than the noble Lord, Lord Strathclyde, told us yesterday. “A nice round figure” were the words he used.
No matter how the Conservatives and Liberal Democrats try to dress it up, there is only one way to describe their actions—gerrymandering. They are partisan and seek to gain political advantage for their respective parties. My noble friend Lord Wills referred to the website of the honourable Member for the Cities of London and Westminster, Mr Mark Field, on this point yesterday.
The proposals for the boundary review are the most far reaching in modern times; there has never been a boundary review like the one proposed by the Conservatives and Liberal Democrats. It will take place every five years, shorter than normally, and the Government want a full review in three years. How do they achieve that? They do it by denying citizens the right to make representations in person at local inquiries. I asked the Government a question on boundary inquiries a few weeks ago. The noble Lord, Lord McNally, advised me that there had been an initial inquiry and five periodic reviews since 1944, and that the legislation which brought in local inquiries dates from 1949. That is 61 years ago. The Labour Government of the day had just brought in the NHS the year before.
The noble Lord, Lord McNally, further advised me in his reply that at the last boundary review a total of 205 seats had changes made to their boundaries from what was first proposed by the Boundary Commission as a result of evidence received, including local inquiry reports. The last election was fought on that review of parliamentary seats for the first time, and the Labour Party lost that election. That is nearly a third of the seats in the House of Commons today.
No case has been put forward by the Government as to why this change is justified. This system works: why cannot the Government speed up the process but still keep the inquiries? That would be achievable, keep what is good in the present process and allow citizens to have as full a role in the process as possible. Having the ability to send in a letter; having the review use a mathematical formula; and having no respect for communities is no substitute for what we have at present.
Why also do the Conservatives and Liberal Democrats want reviews every five years, so that we have a review after every general election with as little as possible involvement from the public?
Not everyone in the Conservatives and Lib Dems is happy about this. The honourable Member of Leeds North West, Mr Greg Mulholland, who is a Liberal Democrat MP, said in the House of Commons recently:
“Redrawing the boundaries every five years, for every Parliament, is simply not sensible. I am happy to support the principle of having more equal constituencies, but the proposals as they are now worded show no recognition of the reality of the process of introducing boundary changes”.—[Official Report, Commons, 19/10/10; col. 882.]
He made those remarks when introducing an amendment which would have required a boundary review every 10 years. I agree with Mr Mulholland; he is absolutely right. We should be working towards having a review every 10 years.
I am sure that we will be told that the Government want communities to be respected and local ward boundaries to be the building blocks. Their problem is that by imposing such rigid rules on the Boundary Commission and allowing only toleration of only a 5 per cent variation, they make it impossible. The Boundary Commission must be allowed more flexibility in looking at issues such as geography, culture and community ties. If the Government relaxed the toleration margin to 10 per cent, they would not only achieve their objective of more equally balanced constituencies but also allow other considerations to be taken into account.
Mr Lewis Baston from Democratic Audit made this very point in written evidence to the Political and Constitutional Reform Select Committee, saying:
“A general principle of toleration of 10 per cent variation allows for county boundaries, community identity and practicality of representation to be taken into account, while a rigid 5 per cent rule cannot … Of the 533 English constituencies in the last review, 474 (88.9 per cent) were within 10 per cent of the English quota … One has to ask whether it is worth imposing the disruption … when the bulk of them are within 10 per cent of what they ‘should’ be anyway”.
Reducing the number of MPs from 650 to 600 was in the manifesto of neither the Conservatives nor the Lib Dems. No justification has been provided for this proposal either. The honourable Member for the Cities of London and Westminster, Mr Mark Field, who is a Conservative MP, has not been convinced on this point. He said during the passage of the Bill in the other place:
“Neither can I see any justification for a reduction in the size of the House of Commons from 650 to 600”.—[Official Report, Commons, 20/10/10; col. 1049.]
So we have reductions in the number of seats; citizens denied the opportunity to make their case in person in front of a commissioner; and rigid rules imposed by the Conservatives and Lib Dems. This is the new politics, with no attempt made to reach a sensible consensus on which all such types of legislation should be based. It is partisan politics at its worst, seeking to achieve change for narrow party political advantage. There is nothing one nation or Liberal about this Bill. I look forward to the Minister’s response.