Vulnerable Persons Resettlement Scheme

Lord Kennedy of Southwark Excerpts

Thursday 7th June 2018 Lords Chamber

[Lord Kennedy of Southwark (Lab Co-op)]

My Lords, I congratulate the noble Lord, Lord Scriven, on securing this debate on the report by the Chief Inspector of Borders and Immigration, An Inspection of the Vulnerable Persons Resettlement Scheme. As noble Lords will be aware, the report was published last month and, rightly, gives the Government and their partners credit for the success of the scheme, acknowledging that it is largely achieving what it set out to do. That is not to say that there cannot be improvement, and I think that the chief inspector’s report expresses disappointment that the Home Office has not done more to share best practice and look to a greater consistency of treatment and outcomes.

As noble Lords will be aware, the scheme was started in 2014 as an initiative of the then Home Secretary, now the Prime Minister, Theresa May, to provide emergency sanctuary in the UK for particularly vulnerable Syrians displaced by the ongoing conflict in that country. The programme has a number of priorities: those people who have survived torture or violence, women and children at risk and those requiring urgent medical attention. There are other conditions to the scheme: it is open only to Syrian nationals who left the country at the start of the civil war and who are resident in particular host countries. If I am right, they are Turkey, Iraq, Lebanon, Jordan and Egypt. The scheme has been amended several times since then. When David Cameron was Prime Minister, the scheme expanded to include up to 20,000 of the most vulnerable refugees to be moved here by May 2020.

This has been generally welcomed, although we can debate what more could and should be done to provide assistance in one of the most devastating civil wars in recent memory. The noble Lord, Lord Scriven, made the important point that we are dealing with human beings, and it cannot be left to a bureaucratic approach to deal with these matters; I entirely agree with him.

We have seen those who arrive here being granted refugee status and five years’ limited leave to remain for those arriving after 1 July 2017. Those who arrived prior to that can now apply for that status. There have been previous reviews of the scheme before the one we are debating today. In the report from the chief inspector, there were seven specific recommendations, and I want to go through each one, comment on them and pose a few questions to the Minister.

The first recommendation looked at staffing and was only partially accepted by the Government. The recommendation suggested that, in addition to ensuring that the roles are clearly defined and set at the right grade, staff training and flexibility were important considerations. Could the Minister explain about the changes to IT systems that could hold matters up? What progress is necessarily reliant on securing the necessary IT changes?

The second recommendation looked at the issue of data and, again, was only partially accepted by the Home Office. Why should we have confidence that appropriate management information is already being used appropriately and securely shared with relevant bodies? The noble Lord, Lord Scriven, posed a number of questions to the noble Baroness on this issue. How can we ensure that good decision-making is taking place if certain data are not being collected at all in the first place?

The Government are right in allowing the UNHCR to identify and refer the most vulnerable victims. Can the noble Baroness tell us something about these new digital tools that are being developed? When are these tools expected to come online, and can we have an assurance that a vigorous testing regime will take place to ensure that bugs and other problems do not make matters worse, even if only for a short time?

The third recommendation concerned best practice and guidance and, again, was only partially accepted by the Government. I agree with quite a lot of what the Government say in response to this recommendation, but could the Minister explain, as the noble Baroness, Lady Hamwee, also asked, what is being issued as advice concerning pregnant women? It seems that the advice has an assumption that they should not travel. I thought that there was a time when, medically, women would be advised not to fly, at around 36 weeks into the pregnancy. Why would we be suggesting anything different to that standard medical advice? Perhaps the Minister can explain

The fourth recommendation concerned more effective use of the pre-departure period, which seems to contain very sensible proposals. I think what can be done in this period depends on how long it is and managing expectations, for getting the matching process right first and then, if time allows, looking at language skills. If that is not possible, that has to be done when refugees arrive here in the UK, but a clear plan is a good thing to establish in the first place. There is some excellent work taking place in the UK to help refugees when they arrive with the language skills they need to navigate our systems, to be able to shop and provide for their family.

Morley College down the road, by St George’s Cathedral, covers the communities in the boroughs of Lambeth and Southwark. It has a scheme whereby many refugees come in to learn language skills. It really is a fantastic scheme. If any noble Lord wanted to visit, it is well worth going. I took the noble Lord, Lord Hill, down there when he was Leader of the House to see the work being done by the college. It is definitely well worth a visit.

The fifth recommendation concerns contact with local authorities and, again, is only partially accepted by the Home Office. There is always room for improvement here; when you are dealing with large organisations, delays occur. Unfortunately, that is a fact of life. When I read this, I felt that the Home Office was being unduly defensive in this regard, as it is in respect of the sixth recommendation. I accept fully these are complex matters, which require a number of agencies to deliver different parts of the programme to get a refugee family here to the UK safely and properly settled, which needs proper forward planning and procedures and the reviewing of such matters to ensure that all agencies are delivering what is required. That is a good thing and not something to be defensive about.

The final recommendation is important. While I accept that the Home Office has good connections across government, that does not stop it or any other government department acting in silos. We have had many debates in this House where we have seen departments acting in silos and not talking to each other, and one thing being agreed in one department which is a major problem in another. I am talking about the DWP and housing, for example, in terms of universal credit. So I think it has good connections, but things could be done better.

In conclusion, the report says the Home Office is generally doing a good job and should be congratulated. Things can always be improved, and where they can they should be but, clearly—the right reverend Prelate the Bishop of Carlisle made this point—lots of good work is taking place in the department and with partners in local government and the charity sector to help deal with the terrible tragedy in Syria and to help UNHCR deliver its role. That should not be lost, but there is certainly more that we could possibly do. If we can do things better then I hope the Government would want to strive to achieve that. Generally, as I have said, the Government should be congratulated on that work, and the report validates what they have done.

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[Baroness Williams of Trafford]

I take the point. I am sure that we will get better at collation of data and disaggregation of data in the future. Of course, UNHCR then refers the cases for resettlement to the UK, so it makes a judgment—but I am sure that some sort of statistical assessment by ourselves would be useful.

The resettlement process relies on UNHCR to undertake identity and nationality checks when registering cases as refugees. The report acknowledges that UNHCR’s screening processes are very effective in this regard. The dossier approach provides UNHCR with flexibility and allows people to be resettled more quickly. The department will continue to monitor and assess UNHCR processes through assurance work, including whether to trial additional interviewing, as part of the commitment to keep processes under review and our approach to security dynamic.

To answer the question of the noble Lord, Lord Roberts, any wholesale change to the ways of working would need to be weighed up against the costs and benefits. This will be taken into account in future resettlement planning. The department will review internal processes in terms of the documentation required to facilitate the issuing of UK visas in resettlement cases.

In reaching its determination that an individual has met the criteria required of the 1951 Refugee Convention, UNHCR has conducted its own assessment of credibility, which we rely upon. UNHCR is well versed in this area. Its resettlement handbook, its refugee status determination guide and its own internal standard operating procedures provide clear guidance to its caseworkers on credibility assessment. In addition, it has produced guidance on credibility assessments for EU asylum systems.

UNHCR’s position on DNA testing is that it should be done only:

“where serious doubts remain after all other types of proof have been examined”.

The Government take regard of UNHCR’s view on this and will commission DNA testing where it is considered appropriate.

The inspector’s report recommended that the Home Office should, through monitoring, analysis and evaluation, and calling on the expertise of others as appropriate, determine what constitutes best practice at each stage of the resettlement process, as well as producing, and updating as necessary, the scheme’s guidance documents, ensuring that they are comprehensive and coherent and that they drive towards consistent best practice. It set out a list of issues that this should cover and this recommendation was partially accepted by the Home Office. In some instances, this is because clear guidance already exists and the Government have a clear and established rationale for the process as it stands.

The Home Office already has a monitoring and evaluation process for the VPRS, which is well under way. This includes a monitoring framework containing seven high-level integration outcome areas, with a detailed set of indicators beneath each area. Early integration outcome data on a considerable number of refugees resettled under the VPRS has already been captured and a detailed analysis undertaken.

That early integration outcome data has already been shared with strategic migration partnerships, which were encouraged to pass it on to local authorities to promote continued engagement with the underlying data collection exercise—in which local authorities are playing a really valuable role—and encourage a focus on how services are being delivered and whether they might be adapted to further support refugees’ integration. Service delivery is also a key focus of the comprehensive qualitative evaluation being conducted by Ipsos MORI, and the department is very keen to share the output of its work with partners once available.

The Government do not accept that there are no processes in place for dealing with referrals of families of six or more and those which are too complex or difficult to deal with on paper. The department does accept, however, that these processes could be clearer and more comprehensive, and it will make sure that this is immediately addressed in the standard operating procedures.

In the report, the chief inspector suggests that the Home Office should consider the treatment of pregnant women, including how their resettlement might be expedited to avoid “fit to fly” concerns—a point raised by the noble Baroness, Lady Hamwee. Where practicable, existing processes seek to ensure that resettlement takes place while those who are pregnant are fit to fly and able to travel, but a number of factors will impact on the feasibility of this—for example, an individual’s willingness to undergo a TB screening X-ray. Having been pregnant, I can understand that people might be wary of that. However, the department will strengthen internal guidance and staff training on how to deal with cases that involve pregnant women to further emphasise that there should not be an automatic assumption that they should not travel. The Government do not accept that cases involving pregnant women should be expedited or prioritised before other vulnerable cases simply on the basis of pregnancy. Cases that involve a pregnancy will be prioritised only where the UNHCR categorises them as urgent or as an emergency.

[Lord Kennedy of Southwark]

The report suggests that people should not move and I do not understand why that is the case. I understand why resettlement in these cases might be expedited but why should such people not travel?

[Baroness Williams of Trafford]

The point I am making is the opposite of that. Where people are fit to fly, they should be able to fly. Pregnancy in and of itself does not make someone vulnerable, and a case involving pregnancy will be prioritised only where the UNHCR categorises it as urgent or as an emergency. In other words, if a woman is in an unwell state, as opposed to just pregnant—

[Lord Kennedy of Southwark]

I get that and that is very helpful. Maybe I am wrong but the report suggests the reverse—that there is an automatic decision that people should not travel—and that seems perverse.

[Baroness Williams of Trafford]

I will just repeat what I said—it is written down. Where practicable, existing processes seek to ensure that resettlement takes place while those who are pregnant are fit and able to travel. However, if someone refuses a TB screening X-ray, that obviously creates a problem in the process.

I have only one more minute. I will scoot through a few points that noble Lords have made. The noble Lord, Lord Scriven, talked about a more local approach. We are very grateful for the ongoing support of local authorities. They have enabled resettlement to take place and provided a vital role. However, before committing to offer resettlement, we have to think about whether they are able to put in place the infrastructure and support to vulnerable people—I think that noble Lords would accept that. They are obviously provided with the funding to enable them to provide vulnerable refugees with a safe environment and the chance to rebuild their lives.

The noble Lord, Lord Ramsbotham, asked about enforced removals and case work. All aspects of our detention and removal processes are subject to external scrutiny from HMIP and independent monitoring boards, and the Home Office is leading a review of our practices, including the use of de-escalation techniques and assessments of individual risk. As part of this review we will engage external partners, including Her Majesty’s Inspectorate of Prisons.

I have run out of time. There are some specific questions that noble Lords have asked, including the noble Lords, Lord Ramsbotham and Lord Roberts, and the noble Baroness, Lady Hamwee. I shall put my answers in writing to them. I thank noble Lords once again for taking part in the debate.