Monday 5th February 2018

(6 years, 10 months ago)

Lords Chamber
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Baroness Sugg Portrait Baroness Sugg
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My Lords, I would absolutely love to look forward. As I set out, we are making improvements within the department. There was, obviously, a problem; the franchises failed and we are learning those lessons. We are introducing measures to deter overbidding and looking at our financial modelling and stress testing. We hope that, with this added testing, we will be able to forecast and exclude bids which are likely to default. We are continuously improving our risk-assessment process to reduce the likelihood of overbidding in the future. As I said, we are working with Network Rail to ensure that it devolves its services and performs better in future.

Lord Judd Portrait Lord Judd (Lab)
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My Lords, I declare an interest as a regular passenger on Virgin west coast, a not infrequent user of east coast and someone who, from time to time, has to make use of the services from St Pancras. What has been sadly lacking in these exchanges is a tribute to the staff: the train drivers, train staff, platform staff, clerks and people operating the signal system, without whom the railways simply would not operate. We are blessed with an incredibly committed and, on the whole, cheerful staff who make sure the railways are a success. Do all these shenanigans, uncertainty and financial confusion give them the kind of support and structure they deserve? They are about serving the nation, not making profits. In that sense, will the Minister please accept that we have heard enough about the private sector being the right way to deliver public services? Look at the prisons, the probation service, and now the railways. Where is the practical, pragmatic evidence that what the Government claim is true, as distinct from ideological fulfilment?

Baroness Sugg Portrait Baroness Sugg
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I am pleased that the noble Lord’s experience of staff on the trains is positive. He is absolutely right to say that they are committed. When we are making decisions about future franchises, we are also trying to provide consistency and structure for them, so that they have the security of knowing that the services will continue. I am afraid that I do not agree with the noble Lord on privatisation. I have spoken before about the amount of investment it has brought in. Passenger numbers have doubled; we have one of the highest satisfaction levels and safest networks in Europe. New trains would not have been delivered without private investment from rail franchising. Some 7,000 new carriages will be introduced to the rail network between now and 2021.