Schools Bill [HL]

Debate between Lord Hunt of Kings Heath and Lord Davies of Brixton

Committee stage
Monday 27th June 2022 Lords Chamber

[Lord Hunt of Kings Heath (Lab)]

My Lords, I have two amendments in this group and support my noble friends Lady Chapman and Lady Morris in their Amendments 171H and 171U. I have seen at first hand the huge value of the Birmingham Education Partnership, which my noble friend Lady Morris has led, and the impact that it has had on schools. On this issue of who in education can talk to some of the other sectors, the Minister will know that my principal interest is in health. I have mentioned a couple of times, particularly in relation to mental health, the need for the education sector to have a strong voice around the table of the new integrated care partnerships and integrated care boards that the health service has now established. I do not know who in education in Birmingham will do that, unless we have my noble friend, and have the Government recognising that it has a very valuable role to play. I hope that the Minister will consider this between now and Report, whenever that is—perhaps she will say when Report will be, though I am not hopeful of that.

Turning to my Amendments 171T and 171W, earlier in Committee we had a lot of debate about academisation and the role of parents in schools. Many noble Lords referred to what I can only describe as the chaotic nature of the admissions system to secondary schools, particularly when it comes to academies, where parents are faced with multiple application forms and details of schools. This is bewildering to them and not in the best interests of children. My amendments are an opportunity to strengthen the rights of parents and to increase the public accountability of schools by setting out straightforward, practical changes, to simplify the confusing system of redress that is currently faced by parents and carers if they raise concerns about their child’s education. I am very grateful to my noble friends Lord Davies and Lady Blower for their support, and to my noble friend Lady Chapman for what she said in her introductory remarks, particularly in relation to the admissions system.

The changes that I am proposing can be delivered easily and at low cost, through the logical extensions to the existing remit of the Local Government and Social Care Ombudsman. My noble friend Lady Morris has said that the principle is important and that who does it is a secondary consideration. I accept that, but the Local Government Ombudsman has an important role to play, having had a tried and tested mechanism to remedy public complaints and to improve local services for nearly 50 years. The ombudsman’s remit already includes many education and school-related matters.

My Amendment 171T would enable parents to seek an independent investigation into complaints about admissions to academies if they think that their child has been wrongly denied access to their preferred choice of school. Prior to the introduction of academies, parents had the right to bring complaints about defects in school admissions processes to the local ombudsman. Over many years, this has been a robust system. Indeed, the ombudsman published one of its regular reports just last week, highlighting shortcomings in the admissions process at a popular and oversubscribed school in Surrey. Its intervention resulted in a fresh appeal for the pupil involved and an undertaking from the school to review and improve its system for others in future. It is a practical, transparent and proportionate system that has been proven to work well for parents, pupils, and schools.

However, since the introduction of academies—and we are on a pathway to full academisation by 2030—the complaints process for school admissions has become increasingly disjointed. Although complaints about admissions to maintained and voluntary-aided schools continue to be investigated by the ombudsman, complaints about academy admissions must be addressed to the Education and Skills Funding Agency, a body which does not have the same powers, purpose or independence as the ombudsman. This means that, in practice, parents with concerns about one of their most important decisions regarding their child’s education are potentially faced with navigating two entirely different complaints systems through two entirely different bodies. This amendment will remove this needless complexity by bringing academy and free-school admissions within the single scope of the ombudsman, and we can restore the previous one-stop arrangements for parents and carers.

Amendment 171W proposes an equally practical but perhaps an even more important extension to the rights of parents and pupils: the right to complain about what goes on within the school itself. It is remarkable that schools are one of the only public services in this country for which there is no completely independent right of complaint and redress. People have a statutory right of access to an independent investigation into complaints about their local council, the police, the Armed Forces, the health service, universities, and central government departments, but not about schools.

There is an in-house schools investigation service that operates within the Minister’s department, and which looks at complaints about local authority-maintained schools. There is also a separate academy complaints service run by the ESFA. However, these services are limited in their scope. They are mainly responsible for checking whether schools have followed the required complaints procedure. They do not carry out a fresh investigation into the substance of the issue that was complained about. They do not come to an independent view on whether there has been fault, and they cannot provide a remedy for parents or pupils.

I am not critical of the staff who carry out the current arrangements. However, those arrangements fall a long way short of the rights and redress available in most comparable sectors. My amendment would provide a comprehensive and genuinely independent schools complaints service simply by extending the functions of the ombudsman. It is important to note that this is not a novel or untried proposition. This is a role that the Northern Ireland Public Services Ombudsman already performs with great success. It is a duty that was previously piloted by the Local Government and Social Care Ombudsman in England under the Apprenticeships, Skills, Children and Learning Act 2009. Unfortunately, the 2010 election intervened, and the function was not implemented, but it was thoroughly tested at that time in schools across 14 local authority areas.

There is support from the Commons Education Committee for an extension to the ombudsman’s remit so that it might look more effectively at the support given in schools to children with special educational needs. If that is right, and if the committee is right, if it makes sense to extend that to SEND children, then surely it makes sense to extend it to all children in all schools, whatever category. I very much hope that the Minister can consider this.

[Lord Davies of Brixton (Lab)]

My Lords, I support these amendments, particularly Amendments 171T and 171W, to which I have added my name. The case has been set out extremely clearly by my noble friend Lord Hunt, but it is worth emphasising the logic of the proposed change.

To a parent faced with one of the most difficult decisions in relation to their child—choosing a secondary school—it is incumbent on us to make that process as simple and as clear as possible. Unfortunately, because of how the system has developed, that is currently not the case. We have the extraordinary circumstances that in some local authorities the appeals system for academies is run jointly with the local authority. A parent may have applied to a maintained school and to an academy and been dissatisfied with the result but then discover that there is one system of appeal for the maintained school and another system of appeal for the academy, which cannot make sense.

It is reasonable to propose that the ombudsman has considerable experience in the tried and tested process of reviewing problems with school choice. My noble friend said that who should do the job is not an issue of principle, but the ombudsman is there and has been doing this work. It would be wrong to make the system of appealing against school decisions out of line with the generality. If people have a complaint, they should know where to go and should not have the barrier of figuring out which is the appropriate appeal body. There is considerable justification for allocating it to the ombudsman but, if another proposal were to come forward from the Government, we would have to consider it seriously.

The point has been made that the ombudsman currently cannot make judgments on issues within the school gates: it can if it is a local authority issue but, if it is within the school gates, it has no right to pursue an issue on behalf of concerned parents. Again, this cannot make sense. This is a public service. We need a proper system of review by an independent body.

I spent a bit of time trying to discover the argument behind dropping the provision in the 2009 Act, which provided for the ombudsman. Could the Minister enlighten us and explain why it was taken out in the Education Act 2011? It appeared to be a case of the Minister wanting not to lose power to an ombudsman. On balance, I think that the Committee would prefer the ombudsman to make this sort of decision as opposed to it being a matter for the Minister. I am sure that parents would prefer to have an independent expert body looking at the issue, whether the ombudsman or some other body.

I strongly support the amendments and hope that the Minister can give a helpful response.

Schools Bill [HL]

Debate between Lord Hunt of Kings Heath and Lord Davies of Brixton

Committee stage & Lords Hansard - Part 1
Wednesday 15th June 2022 Lords Chamber

[Lord Davies of Brixton (Lab)]

If my noble friend will allow me to butt in with some figures, London Councils points out that, between 2017-18 and 2020-21, 84% of schools in inner London saw a real-terms decrease in per pupil funding, compared with 55% in the rest of the country.

[Lord Hunt of Kings Heath (Lab)]

I am grateful to my noble friend. The point is that, if we look at school funding going back to 2010, my goodness me, what a squeeze there has been between then and 2022.

Health and Care Bill

Debate between Lord Hunt of Kings Heath and Lord Davies of Brixton

Lords Hansard - Part 1 & Committee stage
Tuesday 18th January 2022 Lords Chamber

[Lord Hunt of Kings Heath (Lab)]

My Lords, the noble Baroness, Lady Walmsley, brought us very persuasively to the point of Clause 14, which I must say I am extremely puzzled about, because it purports to set out the whole set of arrangements that have to be gone through before integrated care boards can be set up as statutory bodies. However, it appears that that has already been done.

I register a very strong protest with the Minister at the actions of NHS England in going ahead and establishing these bodies, issuing extraordinary edicts such as no local authority councillor being able to serve on an ICB. What right does a quango have to say that local authority councillors cannot be represented on ICBs? This is absolute abuse of parliamentary power, because quangos do not have the right to set out what should happen on governance issues at local level in the NHS without parliamentary endorsement.

NHS England has put out a note that says that, subject to parliamentary progress, arrangements for the new statutory bodies are to come in now, on 1 July. How can that be, when we have not even gone through the sections that deal with the composition of integrated care boards? It is quite possible that your Lordships might insist on Report that local authority councillors are members of the ICBs. That is not impossible, so what will happen? Will the Minister say that, despite what Parliament says, the ICBs will go ahead, or does it mean, as I read this legislation, that the Government have to start again?

Lots of issues will be raised in this and the next group, not least the outrageous governance issue, which says that NHS England basically appoints the chair and the chief executive officer is also at its disposal. There is no attempt locally to have a board that elects its own chair or one that is appointed independently; they are essentially place-people put in there by NHS England. These are matters that Parliament should decide. I accept that Parliament may say that it is happy to go ahead on that basis—but I strongly object to this clause. It is dishonest; it purports to go through a process from the start that says that this is how ICBs will be set up—but they have all been set up, the boundaries settled and the chairs nominated, without any proper public accountability process whatever.

I hope that, when we come to agree Clause 14, the Minister will think again and that he will issue instructions to NHS England to withdraw the letter that says that the new arrangements will come into place on 1 July. I do not understand how that can possibly be.

[Lord Davies of Brixton (Lab)]

My Lords, I speak to my Amendment 45. This is a disparate group of amendments, dealing with the issue of integrated care boards. I strongly support the comments already made. My amendment addresses another issue. There are questions about what the boards are; the issue is for whom they provide services, and how they are defined.

I have been made aware of a case that raises real questions about how this is going to develop. The case was reported in September, in the Manchester Evening News, about a woman who suffered burns while on holiday. She returned to her local urgent care centre in Rochdale and was advised that, because of long waiting times, she should go to another A&E in Bury. When she arrived there, she was told that that centre did not treat people from Rochdale, because of rules laid down by the integrated care board predecessor, which had established the rules in that part of Lancashire. She was left literally on the pavement, unable to obtain the care that she required.

That is a specific case under the existing rules, but it points out the lack of clarity in the Bill about how the integrated care boards will operate. The fear is that they will be membership bodies along the lines of health management organisations in the United States, which are responsible for providing services to members. That contrasts with the residential basis on which the NHS was based, at least up to 2012.

Proposed new Section 14Z31(4) gives the Secretary of State astounding power to set out which ICB is responsible for a particular individual’s care. I hope that the Minister will be able to provide some reassurance, but the problem with membership-based organisations is that, first, there will be cherry picking of patients and, somewhat counterintuitively, at the same time they will be competing for the less expensive patients. Without far more clarity through the Bill from the Minister, people will have reasonable fears over how these new organisations will work and how people will attain the services that they currently expect from a seamless provision of services. My amendment seeks to address the issue of it being a single service. We have these 43 ICBs, or whatever they are, but it is a single service, and patients can access services wherever it is best for them and not best for the service.