Financial Inclusion in England

Lord Holmes of Richmond Excerpts

Wednesday 30th November 2022 Lords Chamber

Asked by

[Lord Holmes of Richmond]

To ask His Majesty’s Government what steps they are taking to increase financial inclusion in England.

[The Parliamentary Secretary, HM Treasury (Baroness Penn) (Con)]

The Government want to ensure that people, regardless of their background or income, have access to useful and affordable financial products and services. To increase financial inclusion, the Government work closely with regulators, industry and consumer groups. Since 2019, we have allocated £100 million of funding from dormant assets towards this. The Government are also promoting financial inclusion through the Financial Services and Markets Bill, for example by introducing legislation to protect access to cash.

[Lord Holmes of Richmond (Con)]

My Lords, when it comes to financial inclusion, cash still matters materially to millions. Would my noble friend agree that it is not just about access to cash? Acceptance of cash is equally important. Further, as we move increasingly towards digital, would she agree that it is time for the Government to undertake an access to digital payments review to ensure financial inclusion for all?

[Baroness Penn (Con)]

My Lords, our approach is that accepting cash is a decision for the firms involved. We have taken action to ensure that people can access cash through ATMs and elsewhere. My noble friend also makes an important point about digital inclusion and digital payments. We are looking at how we can promote that alongside financial inclusion in our work through the Financial Inclusion Policy Forum and other avenues.