Credit Card Invoices

Debate between Lord Hodgson of Astley Abbotts and Baroness Vere of Norbiton

Tuesday 26th March 2024 Lords Chamber

[Lord Hodgson of Astley Abbotts]

To ask His Majesty’s Government what plans they have, if any, to require credit card issuers to provide a full description of goods or services provided on their customer invoices.

[The Parliamentary Secretary, HM Treasury (Baroness Vere of Norbiton) (Con)]

My Lords, while issuers are not obliged to provide full a description of goods or services, there is existing legislation governing customer transactions. This requires customers to be given a statement of their transactions at least monthly. Under the rules, providers must include a reference to help the customer to identify the transaction, and, where appropriate, information relating to the payee.

[Lord Hodgson of Astley Abbotts (Con)]

My Lords, I am very grateful to my noble friend for that Answer, and also for allowing me to brief her on what I felt was the problem, but I am afraid her Answer does not satisfy me at all. How many Members of your Lordships’ House when they receive their credit card slip find transactions which they simply cannot recognise at all, for £5, £10 or maybe £15? How many times do noble Lords go on the fraud line and find, after quarter of an hour sitting there, that they have to put the phone down because they can go no further? Would the Government not agree this must be an incitement of low-level but quite extensive fraud, which is likely to get worse as we do more tap-and-go transactions and less in cash? Would it not be a good idea if it was a requirement to put on the credit card entry the name of the customer, the postcode that they operate from and a two or three-word description of the product or service provided?

[Baroness Vere of Norbiton (Con)]

My Lords, payments are governed by the Payment Services Regulations. The Government published a call for evidence in January 2023 to test whether the regulations are meeting their aims. The Government did not receive any evidence that would imply that more specificity would be helpful, either for customers or in terms of tackling fraud. However, I say to my noble friend—and I appreciate him raising this issue—that, as part of the smarter regulatory framework, firm-facing requirements will be repealed and replaced by rules from the FCA. Of course, this may be something that we can take forward in the future.

Financial Stability: Private Equity Firms

Debate between Lord Hodgson of Astley Abbotts and Baroness Vere of Norbiton

Wednesday 13th December 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I am afraid that the noble Lord speaks about things I have no knowledge of.

[Lord Hodgson of Astley Abbotts (Con)]

I declare an interest in that I am involved in the private equity industry. If we in the industry do not calculate the risks properly, build into our modelling the necessary degree of leverage and allow for it, is it not right that we should be allowed to fail? We should not just be kept alive when we have shown incompetence.

[Baroness Vere of Norbiton (Con)]

I completely agree with my noble friend. Private equity is all about risk and returns, and not all firms will succeed in perpetuity. That is the way of a capitalist market, and it allows the correct allocation of capital within the system.

Historic Rights of Way

Debate between Lord Hodgson of Astley Abbotts and Baroness Vere of Norbiton

Tuesday 2nd April 2019 Grand Committee

[Baroness Vere of Norbiton]

I take the comment of the noble Baroness, but I will come on to what will happen to the process when the reforms come through.

The cost and complexity was noted by many noble Lords. We agree that the process is too costly and complex: the rights of way reform project is intended to address these issues and implement a more streamlined process to record rights of way before the cut-off date. The issue at the heart of today’s debate is whether the cut-off date will be delayed—this was mentioned by many noble Lords—and whether the Government will consider delaying the cut-off date from 2026. I appreciate that delaying the cut-off date until 2031 at the latest is a possibility, and some organisations wish to see that. Indeed, we must and we should weigh that against those who are craving certainty, which would be provided by finalising definitive maps. However, on resumption of the project officials will take the issue of the cut-off date forward with the stakeholder working group.

The noble Lord, Lord Greaves, and the noble Baroness, Lady Jones, asked whether we will go further than reviewing the cut-off date. I cannot commit to that. Certainly, we will go back and look at the cut-off date with the stakeholder working group, but we will not repeal the relevant sections of the Countryside and Rights of Way Act. There are arguments on both sides of this issue and at the moment we feel that there are significant numbers of stakeholders, as well as users, who need certainty as to what they are entitled to do and what they are not.

The noble Baroness, Lady Scott, asked whether there will be a review of the reforms after implementation. I am pleased to be able to tell her that there will: officials will consider the best way to monitor the impact of the reforms once they have been implemented. Like many noble Lords, I have seen briefings from the Ramblers, the British Horse Society and the Open Spaces Society, and I am grateful for them. They specifically refer to the work done by the voluntary sector to uncover historic rights of way and to a commitment by a previous Government to support this work. We absolutely recognise that the voluntary sector does very valuable work—this is probably citizenship at its best. They research and record rights of way and we believe that, based on the recommendations of the stakeholder working group, the reforms we propose will assist this work by simplifying the process involved.

Some noble Lords noted the availability of local authority resources, but the Government already provide funding for the revenue support grant to LAs, in which is included funding for rights of way improvement plans. At this time there will be no additional funding available; however, it is important to remember that the system must be as streamlined and efficient as possible, and we believe that the rights of way reforms we are proposing, which have been worked up with the stakeholder working group, will go some way to improve and speed up the process of registering rights of way.

[Lord Hodgson of Astley Abbotts]

My Lords, before my noble friend comes to her peroration, the availability of insurance reassures all parties as to their position, particularly landowners. Will she undertake to make sure that the stakeholder group takes that into consideration when it meets again?

[Baroness Vere of Norbiton]

I thank my noble friend for that intervention. I will certainly feed that back in to the stakeholder group, because I do not have any further information for him on that.

Before I reach the final bit, I turn to the Agriculture Bill. It is worth touching on this because the role that some of its provisions could play in the support of access to the countryside is very important. The Bill will make provision for public funding for access as part of the environmental land management schemes. As noble Lords will know, the Bill marks a significant shift in the Government’s support for farmers. It will make sure that they are rewarded properly for the work they do to enhance the environment around us and indeed for people’s access to it. Previously, subsidies have been paid based on the size of an individual’s landholding, not on the contribution that farmers make to society. The scheme will be focused on ensuring that public money is being allocated only where public goods are being delivered. The noble Earl, Lord Lytton, mentioned bad signage, lack of continuity and no consideration of the future needs of the network. All these issues will be able to be wrapped up in projects that will fall under the ELM schemes when they come into effect, once noble Lords have had the chance to consider the Agriculture Bill.

Our aim is for more people to engage with and spend time in the natural environment, and the Government are absolutely committed to enabling that. I reiterate that rights of way are a valuable part of our heritage and an important part of achieving this aim. Some noble Lords may have raised some issues to which I have not been able to respond. I will certainly write with further information where I can and ensure that all noble Lords are copied in. Finally, I thank the noble Lord, Lord Greaves, for securing this debate today, which has been fascinating, if short. I also thank all noble Lords who took part.