Metropolitan Police: Crime and Misconduct

Lord Gold Excerpts

Thursday 1st December 2022 Lords Chamber

[Lord Gold (Con)]

My Lords, I first thank my noble friend Lord Lexden for initiating this debate. There is no dispute that there have been deep cultural issues in the Metropolitan Police and the existing disciplinary regime is not working effectively. Essential as it is to cure the flawed disciplinary system, that is not enough. Something serious has gone wrong beforehand, otherwise a disciplinary process would not be necessary.

I have spent the last 12 years advising major companies that have found themselves under investigation by the SFO and often the DOJ in Washington. Most of these companies have had tight rules and procedures in place, an effective training regime and a strong disciplinary system—yet issues have arisen, resulting in external investigation. To a large extent, the Met is in the same position, and it could learn a lesson from how the commercial world has sought to clean up its act.

The following is essential. First, the tone from the top is key. Whoever is in charge must demonstrate to everyone in the organisation, not just by words but by actions, that only acceptable behaviour and conduct will be tolerated. Sir Mark Rowley’s commitments are a serious demonstration of what is needed and, hopefully, that will be a wake-up call to everyone in the Met. That message from the top has to run through the whole organisation so that every officer, of whatever rank, is on message and, again, shows by their words and actions that only acceptable behaviour will be tolerated.

While conventional training is essential, I fear that some believe that simply attending a lecture course means that the job is done and training is complete, and they can move on to something else. I am afraid that is a fallacy. One has to win over the hearts and minds of everyone in the organisation. It is not simply a matter of following rules; the goal is to reach a point where everyone instinctively does the right thing. Those who cannot have no place in the police force.

That requires everyone to understand the difference between right and wrong. There should be complete transparency so that issues are openly discussed and everyone feels able to question conduct and decisions that may have been taken, even by senior officers. Holding regular team meetings where officers are encouraged to speak of issues or experiences that they may have had is very worth while. This is essential to bring the conventional training to life. Using real-life examples for discussion of how difficult situations have been handled is invaluable.

At such meetings, all attending should be encouraged to come forward to express their views. Nothing should be left unsaid, even if difficult conversations follow. In the perfect society, officers should feel able to raise issues with their seniors in the hope that they will be dealt with sensitively and effectively. Being realistic, I know that in many organisations staff are nervous to speak to management for fear of retribution, and I am sure that this would be a risk at the Met. In the commercial organisations that I have worked with, ethics champions have been appointed at all levels to provide advice and guidance if difficult problems arise and to act as a link with senior management. Those champions are team members, properly trained to understand good compliance and trusted by colleagues who feel confident to raise issues with them, knowing that they will try to resolve the problem. As a failsafe, a whistleblower line should be in place so that those fearful of reporting incidents of bad behaviours to their seniors or even of speaking to an ethics officer have someone to report to. Typically, callers remain anonymous unless they choose otherwise.

Changing the culture in any organisation takes much effort by everyone, and the process takes years for real progress to be achieved. There have to be constant reminders to everyone that good behaviours are essential and that misconduct will not be tolerated. If the Met is to change, it has to start this process now.