Oral Answers to Questions

Lord Evans of Rainow Excerpts

Monday 18th November 2013 Commons Chamber

[Steve Webb]

As I say, the report makes some assumptions that it accepts are not true. One of its assumptions is that there is no impact on take-up; it assumes 100% take-up before and after. We know that that is not true—that take-up is partial—and rolling all three benefits into one will improve take-up for the benefit of the children of lone parents.

[Graham Evans (Weaver Vale) (Con)]

The introduction of new IT systems can be challenging for business as well as for Government Departments. What lessons have been learned from the mistakes of others as regards the introduction of the new universal credit and its new IT system?

[Steve Webb]

As my hon. Friend knows, the litany of failed IT systems under the Labour Government would fill the remainder of this Question Time. One of the key things that is often forgotten is that every day this Department pays pensions and benefits seamlessly to millions of people. All the IT projects that are developed without delay and without hiccup never make it on to the front page of the newspapers.