Lord Deben
Main Page: Lord Deben (Conservative - Life peer)Department Debates - View all Lord Deben's debates with the Department for Transport
(1 year, 1 month ago)
Lords ChamberMy Lords, those staff will still be there to help the passenger, whether they be partially sighted or for whatever reason they need help. The noble Lord says that this is about profits but it is not at all, because the costs of running the railways fall to the taxpayer. We need to have a modern seven-day railway and that is what this Government are going to deliver.
My Lords, this is a necessary modernisation of the railways but what we have heard is the kind of thing that is argued about any change. The railways do not make money and need to be more modern; we ought to accept this and celebrate it.
I absolutely agree with my noble friend. There have been various interventions with technology over recent years. For example, the addition of gate lines necessarily meant that certain members of staff did not need to check tickets, and that is absolutely right. They can do far more valuable things. It is about helping passengers to get where they need to go, whether they have reduced mobility or not.