British Citizens Abroad

Lord Collins of Highbury Excerpts

Tuesday 24th March 2020 Lords Chamber

[Lord Collins of Highbury (Lab)]

My Lords, I thank the Minister for repeating that Answer. Since we last discussed this issue, there has been welcome progress. Again, I thank all the staff of the Foreign and Commonwealth Office, who have worked tirelessly to address this issue. Anyone who heard the debate in the other place earlier would have been shocked by what was said about the number of people contacting MPs. As we saw in the media this morning, it remains a matter of huge concern.

The Foreign Secretary mentioned working with international partners, including the G7 and EU partners, to try to ensure that we can repatriate those who want and need it. However, he acknowledged—and this is my key point—that clear information is vital for those stranded. He said that the Government were providing certainty through embassies; although physical access is often restricted, they are not closed. The Statement mentioned doubling capacity, particularly through call centres. Can the Minister explain whether this is meeting demand? Certainly, MPs are hearing concerns from constituents that they are not getting a response. Can he address that capacity and demand issue? We have heard on the radio that a number of medical staff are very frustrated at not being able to get back to their job helping the NHS. Has the Foreign Office taken steps to compile a register of NHS staff stranded overseas to pass on to the Department of Health?

Given the scale of this situation, compiling full data is really important. I hope that we can get a better picture of those stranded abroad.

[Lord Ahmad of Wimbledon]

My Lords, once again, I thank the noble Lord, Lord Collins, for his support. He and I are talking about the issues impacting British nationals globally, and I am very grateful for his support in this matter. He asked a number of pertinent questions on the concerns that exist. I, too, listened to the debate on the Statement in the other place, and, rightly, genuine concerns have been raised. I am sure that I speak for many in your Lordships’ House today, as well as others.

Noble Lords have been contacting me on an almost hourly basis with genuine concerns that have been raised with them. I assure the House that my colleagues and I are dealing directly with, and taking up, those issues. Only this morning, I was dealing with a consular case that had arisen. We are seeking to speak directly to the Members of Parliament concerned to ensure that we address those issues head on. As the noble Lord will be aware, my right honourable friend the Foreign Secretary will be leading a virtual call with G7 Foreign Ministers tomorrow and this is the item on the agenda. We are not alone in this matter—all countries across the world are impacted. However, the noble Lord is right to raise the need for clarity and information. We are seeking to improve that, as improvements can always be made.

He talked about doubling capacity and asked whether demand was being met. The fact that we are having to double capacity means that current demand is not being met. To be candid, there will be challenges ahead. I am the Minister for south Asia, where, thankfully, the number of cases thus far has been minimal. However, we are challenged by the fact that there are thousands and thousands of British nationals abroad, and we need to react to that positively and proactively. A major part of the Foreign Office effort is that, barring certain priorities that need to be sustained, Ministers and officials are now fully focused on this crisis.

The noble Lord’s point on data collection is well made. We are continuing to collect data on nationals abroad. He made a very constructive suggestion about NHS workers abroad, and I will certainly take that back to see how we can best factor it in.