Armed Forces Commissioner Bill

Lord Coaker Excerpts

2nd reading
Wednesday 5th March 2025 Lords Chamber

Moved by

[Lord Coaker]

That the Bill be now read a second time.

[The Minister of State, Ministry of Defence (Lord Coaker) (Lab)]

My Lords, I start by declaring an interest, namely that my son-in-law is an active reservist in the British Army.

It is an honour to move the Second Reading of a Bill that received cross-party parliamentary support in the other place. Noble Lords will know that the first duty of any Government is to keep our nation safe. That is why last week the Prime Minister announced an increase in defence spending to 2.5% of GDP in 2027, ahead of a further anticipated rise to 3% in the next Parliament. It is also why the Prime Minister has shown determined leadership in the search for an end to Russia’s war of aggression in Ukraine, because Ukraine’s front line in the defence of its sovereignty is also the front line of our security.

I thank noble Lords for their many words of support at this challenging time for our nation and allies as we seek the best way forward. The unity of purpose rings out from this Chamber. At the heart of our diplomatic efforts to end the conflict are the men and women of our Armed Forces—the dedicated professionals who would provide the boots on the ground, and aircraft overhead, to support any such peace deal—behind whom are thousands of supportive families, whose own sacrifices underpin military service.

Like many noble Lords, I have had the privilege of meeting serving personnel, both at home and overseas, from visiting troops on NATO’s front line in Poland to those dismantling IEDs to counter the Boko Haram threat in Nigeria and those on training exercises in Bosnia, as well as visiting the carrier the “Prince of Wales” and many other visits, including to our magnificent training establishments, most recently RAF Cranwell. On all sides of the House, we thank those men and women for such service and for working tirelessly to keep us safe.

As the Prime Minister reminded us today so movingly:

“Tomorrow marks 13 years since six young British soldiers were on patrol in Afghanistan when their vehicle was struck by an explosive, tragically killing them all. Sergeant Nigel Coupe was 33, Corporal Jake Hartley was 20, Private Anthony Frampton was 20, Private Daniel Wade was 20, Private Daniel Wilford was 21, and Private Christopher Kershaw was just 19, a teenager. Tomorrow also marks the 18th anniversary of the death of Benjamin Reddy, a 22 year-old serving with 42 Commando Royal Marines, who was killed in Helmand Province in 2007. These men fought and died for their country—our country. Across the wars in Afghanistan and Iraq, 642 individuals died fighting for Britain alongside our allies. Many more were wounded. We will never forget their bravery and their sacrifice. I know that the whole House will join with me in remembering them and all those who serve our country”.


As a number of your Lordships will know at first hand, serving in our Armed Forces is both challenging and rewarding for our serving personnel and their families. It provides immense pride, satisfaction and career prospects, and the chance to see the world. However, there are also undoubtedly challenges to service life. The recent harrowing inquiry into the death of Gunner Beck in 2021 highlighted a tragedy that should never have happened. Our thoughts remain with Gunner Beck’s loved ones at this difficult time. The Army has accepted the failings identified by the service inquiry and responded to the recommendations to improve service life across its culture, policies and practices. We have made it clear that there is no place for any abuse or unacceptable behaviours within the military. There have been other such awful reports, with consequent recommendations and actions. The Government are determined to do all we can to make defence a safe and welcoming career for all.

The Government also acknowledge the current crisis in recruitment, retention and morale in our Armed Forces, at a time of increasing global instability and heightened tensions. Only 40% of our forces personnel report being satisfied with service life and 62% report the impact on families and on personal life as the leading factor influencing their decision to leave. That is why the Government are determined to renew the nation’s contract with those who serve, and why it matters that this Bill represents the first time that the families of service personnel will have a mechanism by which they can raise issues about how their life as a relative of a member of the Armed Forces impacts their welfare.

Looking at the continuous attitude surveys, we see that this is where the crisis we face in recruitment and retention is. It is for this reason that we have chosen not to include veterans within the scope of the commissioner. Veterans face a very different set of issues and require specific support, whereas the commissioner is being established to have a laser-sharp focus on the welfare of serving personnel and their families.

The Bill before the House marks a major shift in the approach to our serving personnel. It establishes, for the first time, a genuinely independent champion to hear first-hand from our Armed Forces, including our Reserve Forces, and their families. Through the commissioner’s investigative powers and their ability to report to Parliament, they will shine a light on the welfare issues that most impact our service personnel and their families and, crucially, what the MoD needs to do to address these. As is right in a democracy, elected Ministers ultimately must make the decisions, but the commissioner will make it harder for them to claim ignorance and avoid scrutiny. The commissioner will be a strong independent voice, holding both this and future Governments to account and, we believe, driving meaningful change across defence.

The Bill was inspired by the long-established and successful German parliamentary commissioner for the armed forces, who has been championing and providing a voice to Germany’s armed forces for almost 70 years. I pay tribute to her as a brilliant example of how to champion armed forces personnel through her work, including investigations, defence site visits and her reports and recommendations laid before the German Bundestag. Our proposed Armed Forces commissioner, like the German commissioner, will have the power to consider the full breadth of general welfare issues that may impact service life.

I know from my discussions with several noble Lords that there is an appetite to understand the types of issues that the commissioner may investigate. The definition in the Bill of “general service welfare matters” is deliberately broad, to allow the commissioner to gather evidence and make an independent decision on the issues that are most important to our service personnel and their families. By way of illustrative examples, we anticipate that general welfare matters should include issues such as service accommodation, mental health, education, unacceptable behaviour, provision of services, and the adequacy of personal kit. Conversely, issues such as the overall defence budget or strategic operational and commercial decisions would not be considered to fall within the commissioner’s remit. I also reassure noble Lords that our Reserve Forces will have the same access as our Regular Forces to the commissioner and will be able to raise any welfare issues connected to service life, both at home and when deployed.

As several noble Lords noted when we met last week, the Bill also contains some exclusions which prevent the commissioner investigating certain matters. As well as a power for the Secretary of State to limit investigations on the basis of national security and personal safety, it is also important that the commissioner does not cut across ongoing processes connected to specific cases, such as criminal proceedings and service inquiries, so as not to influence or undermine the outcome. Naturally, individual cases or inquiry topics can be indicative of wider problems the commissioner may wish to look into for thematic reports. For example, the commissioner would need to avoid investigating a specific case of sexual harassment while criminal investigations or a service inquiry were ongoing. However, that would not preclude them from investigating wider patterns of inappropriate sexual behaviour across the service.

The Bill also provides the commissioner with powers to access personnel information and defence sites, reaching thousands of our Armed Forces wherever they are serving. This will allow them to hear directly from service personnel and family members. To facilitate their investigations, they will have the power to demand access to information and service premises and, in the UK, to make visits unannounced, ensuring that the commissioner gains first-hand insight into the realities of service life.

We have given careful consideration to how the commissioner’s role will interact with the often very sensitive issues defence covers. National security is of paramount importance, and we have endeavoured to take a balanced approach. I refer to the ability of the Secretary of State to restrict the commissioner’s access to sites when there is a valid national security or safety reason, and their ability to redact reports on national security grounds. Our officials continue to work closely with partners across government to ensure that the commissioner’s ability to access sites without notice is appropriately balanced with security considerations.

The Bill provides for the commissioner to absorb the existing powers of the Service Complaints Ombudsman for the Armed Forces, safeguarding the established independent oversight of the service complaints system. I take this opportunity to thank Mariette Hughes, the Service Complaints Ombudsman for the Armed Forces, for the outstanding work she and her team have done to increase the efficiency and strengthen the independence, impartiality and integrity of the service complaints system.

In Committee in the other place, Mariette Hughes explained that her remit is too narrow and does not allow her to explore the root causes behind the complaints she oversees. The new powers of the commissioner will do just that, situating the Service Complaints Ombudsman system in a wider landscape of service welfare, and providing that coherent, independent view of those issues facing our serving personnel and their families. An implementation team has been established to ensure a smooth transition of any live complaints from the existing ombudsman to the commissioner’s office and to enable an effective set-up of the office and a full public appointments process.

The Bill also provides the commissioner with powers to report to Parliament. These reports will shine a light on issues facing personnel and their families and make recommendations to Parliament. They will be able to take on individual concerns from service personnel and their families, and build on these to launch wide-ranging thematic investigations.

While we do not wish to be too prescriptive, we anticipate that the commissioner will produce two different types of report. The first, an annual report, will cover the breadth of the commissioner’s functions. This would include the efficiency, effectiveness and fairness of the service complaints system, the commissioner’s functions exercised in that year, and any further matters that the commissioner deems appropriate. The second will be in-depth reports, including recommendations, following the commissioner’s investigations into thematic general service welfare matters. These reports must be laid before Parliament by the Secretary of State within 30 sitting days of receiving them.

Ensuring that this post is truly independent is of the utmost importance, not only to build the trust and confidence of the Armed Forces but ultimately to guarantee its success. As such, there are several safeguards in place within the Bill.

Notwithstanding the important national security and safety measures I have already covered, the new powers in the Bill have been created to ensure that the commissioner can work and conduct these inquiries separately from government. These include measures giving them discretion over the matters they investigate; their ability to access information and enter defence sites, without notice in some circumstances; an obligation on the Secretary of State to co-operate with the commissioner; and the ability to report their findings to Parliament. Any redactions to reports will be limited to issues infringing on national security and personal safety. This takes us back to the purpose of the Bill: to establish a powerful independent voice to hold this Government and any future Governments to account, to ensure we can effect real change for our serving personnel and to fix the recruitment and retention crisis facing us today.

The Government are taking this landmark step of establishing a truly independent Armed Forces commissioner precisely because we must renew the nation’s contract with those who serve. The Armed Forces commissioner is a major step in commencing that important work. We owe our serving personnel and their families a commissioner with a single mission: to improve service life.

I look forward to what I know will be a rigorous and constructive debate in Committee and on Report, which many in both Houses and outside will follow. I am also particularly looking forward to the maiden speech of my noble friend Lady Carberry. I am very grateful to noble Lords across the House for their ongoing support and interest in the Bill. I beg to move.

--- Later in debate ---

[Lord Coaker (Lab)]

My Lords, I thank everyone for their contributions, for the general welcome and support from across the Chamber for the Bill’s intention of establishing the Armed Forces commissioner, and for the very constructive comments, and indeed challenge, to the Government on how we might improve the way in which the commissioner will work. On behalf of the Government, I am very grateful for that. However, it would be remiss of me not to start by congratulating my noble friend Lady Carberry on her outstanding maiden speech. I hope that she will be able to show a recording of it to her four year-old grandson; I suspect that he is probably in bed by now—who knows?—but it was great.

I also say to my noble friend, without trying to upset her, that her father—who was a soldier, as she referred to—would be immensely proud to see his daughter in the Chamber here and to hear her give a speech like that. She said that he was an inspiration to her, and my noble friend was an inspiration to all of us in the Chamber who listened to her story. We look forward to her contributions in the future.

There are politicians who straddle party politics, and Ernie Bevin is one we all look to. My noble friend was quite right to remind us of the pivotal role he played, obviously as a Labour politician but also as a politician who straddled the party-political divide, and all of us who take a particular interest in national security and foreign policy matters look to him for inspiration. She was right to remind us of that. We are very grateful for her contribution and look forward to many more in the future.

Before turning to the individual contributions, I will address the most fundamental question in all of this. There are debates about what this and that should mean, but I will first pick out a point made by at least four noble Lords. The noble Baroness, Lady Goldie, the noble and gallant Lord, Lord Stirrup, and my noble friends Lord Browne and Lord Beamish, among others, asked: what difference will this make? That is the fundamental question. As many noble Lords have pointed out, there has been report after report into some of these matters, including sexism and racism.

The noble Earl, Lord Courtown, asked: what sorts of things will the commissioner look at? Included will be sexism, racism, misogyny, bullying and all the inappropriate behaviours that we could all list. My noble friend Lord Beamish pointed out that there have been many reports on these matters; the phrase he used was the “drumbeat” of reports that have taken place. There is not a single Member in this Chamber who does not abhor the things that we have read about.

The question is: how will the commissioner make a difference and bring about the change that we all want? That goes to the heart of the matter. As we develop the Bill, there will be arguments and debates about what this and that mean and about what should happen here and there, but the fundamental question, all the time, is: what difference will it make? As many have pointed out, I believe that placing something on a statutory basis, with an independent person choosing which reports they can undertake—with the status of the UK Parliament giving the individual that responsibility —offers us the best chance of ensuring that we can move forward with this. I believe that we can do that.

A number of noble Lords raised the issue of independence. It is our intention for the commissioner to be stand-alone. That is why it is separated from the military; the commissioner cannot be a serving military person or a civil servant. We intend to create a separation of power and responsibility to try to ensure that we can deliver the objectives that we all want.

I thank the noble Baroness, Lady Goldie, very much for her remarks. The Defence Select Committee will be able to offer an opinion and can look at the individual, but it will not be able to say that this cannot happen or to block the decision in any way. The Defence Select Committee of our Parliament saying what it thinks about an individual will carry influence and weight in determining what should or should not happen. That is the correct way forward; it will allow the Ministry of Defence and the Secretary of State to take a view on that before making a decision.

The noble Baroness will note that we are ensuring that the successful candidate, whoever it is, will have to undertake developed vetting. She asked whether that would be the case: it will be the case, which is important.

A number of noble Lords raised national security. That is not determined in the Bill, but the Secretary of State will have the power, through secondary legislation, to make a list, if they should want to, of sites that they think the commissioner should be excluded from because of national security considerations. The noble and gallant Lord, Lord Stirrup, asked who would decide this. That would be based on advice from the military to the Secretary of State about which sites would perhaps be inappropriate, for national security reasons, for the commissioner to visit. There is an attempt, through secondary legislation, to give the Secretary of State the opportunity to protect national security sites from the commissioner, as indeed should be the case.

A number of noble Lords asked about family members. That will be in draft legislation and will be published before Committee. I shall try to ensure—because the boot has been on the other foot for me—that “before Committee” does not mean that, if the Committee starts at 2 pm, everybody gets the draft at one minute to two. I shall try to ensure that people get it with enough time to be able to look at it and assess it before the debates have happened.

The noble Baroness, Lady Goldie, asked about the difference in Germany—and the noble Earl actually answered her question. The difference is that the German commissioner sits in the Bundestag. You could argue that taking the position out of that actually increases the independence and separation from the Government. You could look at it the other way and say that, if it is included in the Bundestag, that ensures that Parliament has more of a say. I would argue that, by taking it out of it, you increase the independence of the particular person who has that authority. That is the choice that you have to make.

A huge number of questions came up in the debate, some of which will have to be discussed in Committee. To confirm, the commissioner cannot make unannounced visits outside of the UK; they can make visits, but they cannot make any unannounced visits to sites outside of the UK.

The noble and gallant Lord, Lord Stirrup, talked about the ability to take general thematic issues into account. That is the main difference. The existing Service Complaints Ombudsman has made the point that she has felt constrained by the fact that she could look at individual complaints but the ability to take a more general, thematic approach has been denied to her. She felt that that has been a very real problem.

I go back to the noble Baroness, Lady Goldie—just to show that I do listen, though this is more for Committee. She raised the issue of secondary legislation and referred to particular sections—I will read this to make sure that it is accurate. I can confirm to her that new Sections 365AA(2)(b) and 365AA(5) do not provide for support in secondary legislation. New Section 365AA2(b) does not create a power to set out further functions of the commissioner in subordinate legislation—that is, it is not a delegated power. It is wording that ensures that the commissioner’s functions are those that are set out in the Bill and could also include other functions conferred by other legislation, were that legislation to be in place. There are a couple of other examples of that which I will give to the noble Baroness in Committee, but I did not want her to think that I was ignoring her important question about secondary legislation.

The right reverend Prelate the Bishop of Norwich and the noble and gallant Lord, Lord Stirrup, raised the whole issue of cultural change and confidence, and building confidence in the new person is absolutely fundamental. The right reverend Prelate mentioned the role of forces chaplains, and I think we would all pay tribute to the work of forces chaplains; we know how important they are. Of course, we would expect the commissioner to work with forces chaplains in the development of their work but also in understanding the general service welfare issues. Forces chaplains will be an important source of evidence for that.

I congratulate the noble Viscount, Lord Stansgate, on the engagement of his daughter to a group captain. He again raised the important point about confidence that the noble Baroness, Lady Goldie, and the noble and gallant Lord, Lord Stirrup, raised. There will be a comprehensive communications programme. He mentioned the importance of making sure that everybody was aware of the work of the commissioner. That is really important, and there will be significant work to ensure that that is taken forward. He asked about the authority of the commissioner. I go back to the point that I do not believe you can give much more authority to somebody than the British Parliament statutorily empowering an individual to take on such a role; I think that is really important.

A number of noble Lords mentioned resources. The current resource for the Service Complaints Ombudsman is £1.8 million, so this is potentially almost a tripling of the resources available to the new commissioner—a significant increase.

I again thank the noble Lord, Lord Lancaster, for the work he does with the reserves, and I am very happy to meet him.

[Lord Lancaster of Kimbolton (Con)]

I just want to add a bit of clarity to our conversation about regulars, veterans and reserves, and what we imagine reserves to be. As Major-General Lancaster, I am head of the part-time volunteer reserve and subject to military law when wearing a uniform. Where we get confused is with veterans. When a regular leaves service, they do not become a veteran; they join the regular reserve, have a reserve liability and can be called back—indeed, we need them to put divisions in the field—and subsequently join the recall reserve and still have a potential liability. We call that the strategic reserve, and I think the Bill covers that. What it does not cover and make clear is when a member of the strategic reserve could make a claim. Is it at any time or when they are subject to military law? That is what needs to be clarified.

[Lord Coaker (Lab)]

As I understand it, it is when somebody is subject to service law. I think the way forward with this, without getting into detail, is that the noble Lord, Lord Colgrain, mentioned the possibility of a meeting. Let us set up a meeting between us to go through some of this in detail prior to Committee, where we can take some of it forward. As I say, my understanding is that whether they are regulars or reserves, it is within scope if that individual is subject to service law. Let us take some of this forward in due course. I just say politely that the Bill does not mention the word regulars either, but they are included. Rather than talk about regulars or reserves, we went to individuals “subject to service law” as an all-encompassing phrase to help us. Let us take this meeting forward.

In answer to one specific question from the noble Lord, Lord Lancaster—let me read it out so I do not get it wrong—the Ministry of Defence does not agree with the judgment of the employment tribunal in the matter of Milroy, and an appeal has been lodged with the Employment Appeal Tribunal. I hope that is helpful to the noble Lord. He may have known that, but I did not. I hope it is helpful to him that it is on the record.

There are ongoing discussions regarding Gibraltar. When I was in the noble Baroness’s place, I always used to ask why Gibraltar was not within the scope of Bills. It is the normal legislative process, but discussions then take place with the Chief Minister in Gibraltar to see how we apply the appropriate legislation there, should they wish it.

I thank the noble Baroness, Lady Hoey, for her remarks about the establishment of a commissioner. Her remarks about what we do with respect to the younger generation are important. She will know that veterans are not within the Bill’s scope. None the less, like the noble Lords, Lord Browne of Belmont and Lord Hay, she made important points about veterans. They have been put on the record. I will ensure that the points that she and the noble Lords made are sent on to the Northern Ireland Office so that it is are aware of them. That does not answer the specifics, and I am not pretending otherwise, but I have taken her points seriously and will ensure that they are passed on to the Northern Ireland Office.

I thank the noble Baroness, Lady O’Loan, for her comments and the points that she made on the importance of the thematic reporting that is available to the commissioner. That is the whole point of it. Again, the commissioner’s ability to present their report to Parliament and for it to be discussed is particularly important.

I thank my noble friend Lord Browne of Ladyton for his comments; I am glad that he has recovered. He mentioned the need for a wide-ranging debate on the annual report. The importance of the candidate is crucial, and it will require a strong, determined individual. He is right to have pointed that out. I thank him for his support and his remarks.

The noble Lord, Lord Browne of Belmont, raised the importance of families, which we all recognise. He is quite right to have pointed out that families will, for the first time, be given the ability to make a complaint to the commission and for that to be taken forward. I confirm that bereaved families are included in the scope of the Bill. That is really important. It was made clear in the Commons. The noble Baroness, Lady Smith, also raised that point.

I thank my noble friend Lady Liddell for her contribution and for highlighting the crucial importance of the person who is appointed. The noble Baroness, Lady Bennett, also raised this point and the need for cultural change, which is at the heart of everything. There will be continuing debates but, as I have said to her in other debates, if the commissioner sees individual incidents and individual complaints as being indicative of a more general welfare problem then they can use them as individual examples to generate their desire, intention or decision to investigate something more generally.

I thank the noble Lord, Lord Russell, for reminding me of the Armed Forces scheme and of our time together on that. He was right to raise those questions. Of course we need someone with experience. I think I am right in saying—if I am wrong I will correct this in Committee—that although the commissioner and the deputy commissioners cannot be current serving military or civil servants, there is nothing to prevent the people they decide to recruit having had that experience. It may be that someone who was serving but is now retired could be recruited. If I am wrong I will correct that.

Developing relationships with other organisations is, as the noble Lord mentioned, absolutely fundamental. Again, you would expect that as good practice.

We will debate in Committee the ability to enter premises and when that is appropriate and when it is not. We are trying to strike a balance between national security, the ability of the commissioner to go somewhere unannounced when they think that would be advantageous, and being fair to the operational activity in the base.

I thank the noble Lord, Lord Hay, for his contribution and the points he made. My noble friend Lord Beamish’s massive experience is welcome and we will discuss his points further. We regard five years as an appropriate term of office, but I look forward to discussing that in more detail. The most important point he made, as I said, was about the slow drumbeat of reports. We have to get over that—that we just have report after report.

I thank the noble Baroness, Lady Smith, for her contribution. We will define “a family” in regulations before Committee. Of course, accommodation is something that can and will be looked at. As I said to the noble Lord, Lord Colgrain, we will take up the issue of reserves.

I think I have covered most of the points. I know I have not covered every single point. I thank the noble Earl for the points he made. The money does come from the MoD; it is MoD-funded. I have covered the points raised on general welfare matters.

In conclusion, we have had a really important discussion. I do not want whoever is in this position—whichever Government are in power—in five years’ time to have us discussing once again the establishment of some other structure, process or procedure to deal with the issues that confront us. It is unacceptable to continue to read about some of these things. We have to find a way of changing this and of making a difference. That is what the vast majority of those in the Armed Forces and those who run them want to achieve. We have to find a way to deal with this and for this Parliament to find a structure that really deals with it, so that we do not have further reports. With that, I beg to move.

Bill read a second time.

Moved by

[Lord Coaker]

That the bill be committed to a Grand Committee, and that it be an instruction to the Grand Committee that they consider the bill in the following order:

Clause 1, Schedule 1, Clauses 2 to 5, Schedule 2, Clauses 6 to 8, Title.

Motion agreed.