Asked by: Lord Cameron of Lochiel (Conservative - Life peer)
Question to the Department for Energy Security & Net Zero:
To ask His Majesty's Government what action they are taking to assist (1) residential properties, (2) business properties, in island communities in Scotland who are yet to switch over from Radio Teleswitch Service meters to smart meters.
Answered by Lord Wilson of Sedgefield - Lord in Waiting (HM Household) (Whip)
DESNZ has stepped in to ensure there will be a managed and more controlled start of the Radio Teleswitch Service (RTS) phase out from 30 June. People with an RTS meter will not face any unexpected disruption to their heating or hot water when the phase out begins.
The RTS Taskforce, which is attended by Government, has agreed that resources should be targeted towards regional hotspots, such as Scotland, with a high number of RTS meters and it is leading work to ensure suppliers have sufficient installer capacity to replace RTS meters in residential and business premises across GB.
Asked by: Lord Cameron of Lochiel (Conservative - Life peer)
Question to the Department for Energy Security & Net Zero:
To ask His Majesty's Government what support they are providing to energy companies to expedite smart meter installations as part of the phased Radio Teleswitch Service shutdown.
Answered by Lord Wilson of Sedgefield - Lord in Waiting (HM Household) (Whip)
Ofgem and industry have convened a taskforce on the Radio Teleswitch Service (RTS) involving all major energy suppliers, which the Government attends. This is working with key stakeholders to urgently ramp up efforts to replace the remaining RTS meters in Great Britain.
The Minister for Energy Consumers is meeting with Energy UK and Ofgem on a fortnightly basis to discuss progress, with a particular focus on Scotland and remote and rural areas.
The Government is clear that suppliers must fulfil all their legal obligations to their customers and will work with Ofgem to hold suppliers to account.
Asked by: Lord Cameron of Lochiel (Conservative - Life peer)
Question to the Department for Energy Security & Net Zero:
To ask His Majesty's Government what plans they have to provide compensation to households who are unable to switch from a Radio Teleswitch Service meter to a smart meter and consequently lose access to power.
Answered by Lord Wilson of Sedgefield - Lord in Waiting (HM Household) (Whip)
As RTS meters typically control heating and hot water on a separate circuit to a premises' electricity, consumers should not be at risk of losing their electricity supply.
There are now technical solutions available to allow the replacement of all RTS meters.
Asked by: Lord Cameron of Lochiel (Conservative - Life peer)
Question to the Department for Energy Security & Net Zero:
To ask His Majesty's Government on what dates the shutdown of the Radio Teleswitch Service will be completed, broken down by area.
Answered by Lord Wilson of Sedgefield - Lord in Waiting (HM Household) (Whip)
The RTS signal will be switched off in carefully targeted local areas, where suppliers are ready to respond quickly in case of any issues, starting from 30 June.
Industry’s phase out plan will be flexible and subject to change, as suppliers must demonstrate to Ofgem and Government that they are sufficiently prepared before they can proceed. Households will be contacted by their energy suppliers to inform them well ahead of time of any phase out activity in their area. Ofgem will also contact local authorities to inform them of planned activity in their area ahead of any switch off.
Asked by: Lord Cameron of Lochiel (Conservative - Life peer)
Question to the Department for Energy Security & Net Zero:
To ask His Majesty's Government how many (1) residential, and (2) business, properties have a Radio Teleswitch Service meter in Scotland, broken down by local authority area.
Answered by Lord Wilson of Sedgefield - Lord in Waiting (HM Household) (Whip)
The Department does not hold local authority level data on RTS meters in residences or businesses. Ofgem data shows that as of 30 May, 105,879 RTS meters remain in premises in Scotland.
Energy suppliers have contacted all premises with RTS meters and Ofgem is encouraging customers to book an appointment to ensure they are provided with a replacement meter as soon as possible.