Gift Vouchers

Lord Brooke of Alverthorpe Excerpts

Wednesday 22nd January 2020 Lords Chamber

[Lord Duncan of Springbank]

I must admit that since my grandparents passed away, I have not received a postal order. I am aware that the challenge is that the gift voucher is often given but the details are held by the purchaser. There is a dislocation between what is on the voucher and what is on its receipt. That is why, in working with the UK Gift Card & Voucher Association, I would like there to be a stronger connection between the voucher itself and the information about it, which should be readily determined. I strongly encourage the association to ensure this.

[Lord Brooke of Alverthorpe (Lab)]

My Lords, given that it is possible to make changes so that there can be clearer identification regarding the voucher, the purchaser and the person who receives it, is it not possible to develop a system in which we can try to persuade better corporate responsibility, so that if in fact a voucher is not redeemed its cash equivalent is paid to a charity?

[Lord Duncan of Springbank]

That is an interesting idea. I will take it away and give it further thought.