Advanced Artificial Intelligence

Lord Bassam of Brighton Excerpts

Monday 24th July 2023 Lords Chamber

[Lord Bassam of Brighton (Lab)]

My Lords, the noble Lord, Lord Ravensdale, is of course to be congratulated —we have all managed to do so—on stimulating such a thought-provoking and thoughtful debate. I observe that this is one of the occasions on which Cross-Bench contributions far outnumber contributions from those of us who have a political label attached. There is a good reason for that: not only do our Cross-Bench colleagues bring independence and expertise, but they also bring knowledge and insight, and we should be very grateful for that, to echo the noble Lord, Lord Clement-Jones.

This debate is indeed timely. Artificial intelligence has gone from theory to reality in a short time, and from marginal to mainstream. Innovation is of course in part being driven by our UK tech start-up and scale-up firms, which my party believes is essential if we are to secure the strongest sustained economic growth in the G7, which we need to secure if we are to meet our nation’s challenges and move away from our current flatlining economy.

A decade ago, most people’s experience of AI was limited to things like the tagging of photographs on social media, whereas now we can unlock our mobile phone with face ID and use AI to generate many forms of content—images, videos, essays, speeches and even data analysis—in a matter of seconds. As the noble Lord, Lord Watson, reminded us, AI can now be used to simulate Beatles hits from the past and create modern duets. The creative sector will benefit greatly from AI.

Impressive as these developments are, they can be considered fairly basic when looking at many new forms of advanced AI, the focus of today’s debate. The Lords Library briefing notes the use of AI in the financial services sector in relation to identifying suspicious transactions, but its application in that sector is even more widespread. Many banks’ mobile apps can categorise purchases to help people track how much they are spending on food or fashion and push personalised offers for supplementary products such as credit cards or insurance. If you need help, you will likely encounter an AI assistant. I can even use an AI assistant to help me choose where best to sit in my local football club’s football stadium.

There is no doubt that these tools are having a positive impact in many realms, making previously complex processes more straightforward. Firms and public services are benefiting, with AI technologies improving the identification of certain types of cancer, the safety of transport networks, the handling of spikes in demand for energy and so on.

Labour believes that AI can be used for even greater good. The noble Lord, Lord Kakkar, made a compelling argument regarding the NHS and the healthcare sector. We would wish to see new technologies cut waiting lists, better identify a broader range of illnesses and improve diagnostics. In the welfare system, it could be used to personalise jobseekers’ return-to-work plans and spot the fraud and loss that cost the Exchequer billions each year.

However, as noble Lords have observed, with opportunity comes risk. While AI can be put to positive use, we are seeing more and more examples of new technologies having unintended consequences or being deliberately deployed by the dark side in undesirable ways. Many noble Lords have spoken about the risks of AI today, whether those concerns are around bias and discrimination, privacy, security or AI’s impact on jobs and wealth distribution.

We do not need to go far to find evidence of AI being misused, and there are particularly worrying trends in the security realm. AI tools are being used to generate convincing text messages. The noble Lord, Lord Anderson, made a very good argument covering that point. AI can also simulate voice clips which purport to come from loved ones, friends, neighbours or family, leaving people increasingly vulnerable to scams. There is evidence that AI chatbots are being programmed to radicalise young people, which is why the shadow Home Secretary has announced that Labour will criminalise the deliberate training of chatbots to promote terrorism and violence.

During the passage of the Online Safety Bill, the House debated the rollout of AI-generated content and the growth in the metaverse when looking at the latter. It is said that police forces have voiced concern about the scale of misogyny and racism and the potential for child abuse. As noted in the Library briefing and by noble Lords today, the risks of AI extend further still. The rollout of ChatGPT, Bard and other large language models has sparked concerns about the integrity of the education system.

On employment, while some see AI as a means of boosting productivity, others, including the TUC, are understandably nervous about the impact on jobs. Octopus Energy claims that its AI-based customer service system does the work of around 250 people, so the threats are apparent.

These debates have become more pressing in recent months, with warnings from some of the field’s greatest minds that AI is developing at such a pace that its downsides may become unmanageable. The Government have been slow to wake up to the dangers of AI; their strategy did not, in our view, sufficiently address the risks that new technologies bring, and the Prime Minister has had to change tack in recent months. Which way will he go? Where will he end up?

As noble Lords have said, it is risk versus innovation. We need to assess and ensure that we have quality regulation. It is useful that we have health and safety processes, but they alone will not provide the breadth of protection that we need and that consumers and workers alike require. We need to adopt the precautionary principle.

What sort of regulatory framework does the Minister see for the future? The Blair/Hague report set out the parameters of the debate, but where will the Government settle? That has been one of the key questions focused on in this afternoon’s debate.

While we welcome the Prime Minister’s desire to discuss these matters on the international stage, we know that he is not so keen to lead on issues such as climate change, and the UK seems to have taken a step back on that and other issues. It is clear that very serious conversations are needed in the weeks, months and years ahead—discussions with the tech sector, the police, security forces and our key international partners.f

AI will be key to solving some of the most pressing challenges faced by society, but we must ensure that there are appropriate guardrails in place to stop it being exploited in ways that will cause more harm than good. I know the Minister is an AI enthusiast and we do not wish to change that, but we hope he can demonstrate in his response that the Government are fully informed and ready to act.

The benefits of AI are undeniable, but so are the risks. As Members of your Lordships’ House, it is incumbent on us to gain a thorough understanding of AI technology and all its implications. By doing so, we can effectively address the challenges it presents and leverage its potential to the fullest for the betterment of our society. We need to collaborate, engage in research and encourage dialogue with experts, academics and industry leaders. By harnessing knowledge and wisdom, we can navigate the complex landscape of AI development and regulation and, I hope, ensure a future where AI serves as a powerful force for good while safeguarding the interests of all citizens.