In 2011-12, the first year in which the data were collected, the figure was 23.5%, so the current figure is similar to what we inherited from the Labour Government. On the benefit cap, Conservative Members believe very clearly that it is completely wrong for out-of-work households to receive support far in excess of that which their working neighbours earn when they go out to work. Discretionary housing payments are in order and the level is actually falling—in 2013-14, we were talking about 30% of households—so the figure is moving in the right direction, and the hon. Lady is wrong to oppose the fundamental welfare reforms we need to make sure that the system is fair.
Those tenants in the social housing sector who do not keep up with their rent payments are, of course, in danger of becoming homeless. Will my hon. Friend pay tribute to councils such as Kettering Borough Council, of which I am a member, that make it an absolute priority to help people in those situations and stop them becoming homeless in the first place? In the first five months of this year, Kettering Borough Council has helped 78 households stay in their current accommodation.
I am happy to pay tribute to the work that Kettering Borough Council has done, and I reassure my hon. Friend that the Ministry of Justice’s protocol for social landlords stresses the value of preventive measures in respect of rent arrears and advises landlords to deploy alternatives to eviction wherever possible.
The hon. Gentleman touches on one of the most difficult issues with such disasters, which is the media’s reporting of them. We all understand and respect the job the media have to do, but I can report that the families of the victims whom I have met have found the media intrusion at a time of terrible grief very difficult to come to terms with. One family sat down to watch the news of the US election, only to see a photo and the identity of their loved one revealed on a TV news bulletin. They had not been told in advance that that was going to happen. I am sure all hon. Members understand how distressing that might be.
We all understand the vital role the media play in our society in disseminating information. It is natural that a day or two afterwards, attention turns to what caused the accident, and that naturally leads one into speculation, but the most important thing is to allow the three investigations to run their course, because that is the best way to make sure we get the facts about what caused the accident and understand what each of us needs to do to ensure that it does not recur.
I thank my hon. Friend for his statement and for the way in which he has conducted himself, both as a Minister and as a constituency MP, in dealing with this episode. There seems to be a general view that the tram was going too fast at a sharp left-hand bend. Will he reassure the House that the investigators will take advantage of all the international experience in preparing the report, as there are lots of trams around the world? However, I think he and his constituents would be surprised if the final report need take 12 months. Surely, it can be done quicker than that. In a city the size of London, with a growing number of people using the tram network, most people would expect a comprehensive final report well within that 12-month time period.
I am very grateful to my hon. Friend for his kind words. If I may make a generic observation, in my three to four months as a Minister my reaction to nearly everything I have been told has been, “Can’t we do it quicker than that?” I am sure that he is right that most of my constituents would want to see the final report as quickly as possible, exactly as the hon. Member for Croydon North (Mr Reed) said; none the less, I do not think that it is my job, or our job in this House, to rush people who have a very difficult job to do. On Wednesday, Thursday and Friday, I had the opportunity to see just what is involved in gathering the kind of evidence needed for an inquiry of this kind. I have the utmost respect for the work that those individuals are doing.