Emergency Alert System: Fujitsu

Lord Arbuthnot of Edrom Excerpts

Wednesday 19th April 2023 Lords Chamber

Asked by

[Lord Arbuthnot of Edrom]

To ask His Majesty’s Government what assessment they have made of the suitability of Fujitsu’s involvement in the UK emergency alert system.

[Lord Arbuthnot of Edrom (Con)]

My Lords, in begging leave to ask the Question of which I have given private notice, I refer to my entry in the register as an unpaid member of the Post Office Horizon compensation advisory board.

[The Minister of State, Cabinet Office (Baroness Neville- Rolfe) (Con)]

Fujitsu has had a small role in the development of the UK’s emergency alert system, initially providing a subject matter expert to support early development by DCMS. Emergency alerts are a critical tool in our toolkit for warning people whose lives are at risk.

[Lord Arbuthnot of Edrom (Con)]

My Lords, I am grateful to my noble friend for that Answer. I have no objection at all to the emergency alert that is to be sent to our mobile telephones on Sunday: it is good for the resilience that the House of Lords Select Committee on risk called for a year or so ago. But why was Fujitsu granted the contract? Fujitsu’s Horizon system caused the sub-postmasters of this country to be shamefully accused of things that they had not done. Some went to prison, some took their own lives and all those accused were humiliated in the eyes of their own communities. Fujitsu, which knew perfectly well what it was doing, has said not a single word of apology. This is already costing the Government hundreds of millions, potentially more. Why has Fujitsu not been taken off the government procurement list?

[Baroness Neville-Rolfe (Con)]

My noble friend and I agree that the impact of the Horizon scandal on postmasters and their families is utterly horrendous; we used to work together on this when I was on the Back Benches. That is why the Government have set up an inquiry, much encouraged by my noble friend, to get to the bottom of what went wrong and ensure that it can never happen again, as well as providing compensation for those affected.

All government contracts are awarded in line with procurement regulations and transparency guidelines, and that goes for the contract on the alerts. As noble Lords would expect, robust security measures are in place as part of the procurement process.