Train Operating Company Contracts
Debate between Lord Anderson of Swansea and Lord Davies of Gower(9 months ago)
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Lord Davies of Gower (Con)
My noble friend is absolutely right, and I quite agree with him. It is very annoying; I suffer from it myself when I travel on GWR. I really do not understand, technically, why we should not be able to do it. It is something I will perhaps take a personal look at when I go back to the department.
Lord Anderson of Swansea (Lab)
My Lords, how are the Government addressing that, fearing the non-renewal of their contracts, companies seek to find ways and means of reducing investments as they near the end of their contracts?
Lord Davies of Gower (Con)
My Lords, train operators are required to work to an annual business plan agreed with the department, allowing more agility for both parties to respond to change as it arises throughout the contract term. Train operators are incentivised to deliver for passengers by earning a fee based on their performance.
Rail Fares
Debate between Lord Anderson of Swansea and Lord Davies of Gower(1 year, 1 month ago)
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Lord Davies of Gower (Con)
I am not in a position to give that answer at the moment, I am afraid, but when I am, I will certainly let the House know.
Lord Anderson of Swansea (Lab)
My Lords, as is well known to the noble Baroness, Lady Randerson, and to the Minister, the trains from Swansea were again late this morning. The first thing I do when I arrive, either in London or in Swansea, is fill in a claim form. Can he take this up, from his new, elevated position, with GWR?
Lord Davies of Gower (Con)
My Lords, this is something I can speak of with great experience, as a regular traveller from Swansea to Paddington. The noble Lord is absolutely right. Recent trains have been very late and compensation has been due. I am very aware of that.